Cancellation Raddish: Easy Method

What is Raddish

A kids cooking subscription with monthly boxes

Raddish is a subscription cooking club for children and families. It sells recurring recipe kits with themed cooking activities, and its official site describes it as a monthly subscription service with optional longer prepaid plans at raddish.com and pricing support pages at raddishkids.zendesk.com.

The service is not a food delivery app in the usual Philippines sense like weekly ulam kits or grocery drop-offs. What you are paying for is a recurring kids cooking box, plus access to Raddish+, which is included with all memberships according to the pricing page (raddishkids.zendesk.com).

What subscribers actually pay for

Paid plans cover a monthly box and access to member content. The official pricing page lists three subscription options: monthly at $27.95 (₱1,537)*, 6 months at $155.70 (₱8,564)* upfront, and 12 months at $287.40 (₱15,807)* upfront, with free access to Raddish+ included (raddishkids.zendesk.com).

International shipping is available for an added monthly fee, and delivery may take up to 14 business days after shipment (raddishkids.zendesk.com). That matters in the Philippines because shipping time and import-related delays can affect whether a box still feels worth paying for if you want to cancel soon after renewal.

How Raddish works in the Philippines

Raddish does not publish Philippines-specific pricing on the verified pages, so local users usually see U.S. dollar pricing and then pay the peso equivalent through their card provider. Using the sample rate in the source data of 1 USD = 55 PHP, the monthly plan is about ₱1,537, the 6 month plan is about ₱8,564, and the 12 month plan is about ₱15,807.

Here is the thing: the cancellation information is much thinner than many users expect. The Terms of Service do not clearly spell out web steps, app store steps, auto-renewal details, free trial terms, or refund rules on the verified terms page (raddish.com). If you are in the Philippines and worried about unclear billing, that frustration is valid because support is mainly through email and phone, with no live chat listed.

How to cancel Raddish without getting charged again

Checks to do before you cancel

Many Raddish users get stressed when the process is unclear, especially if they are close to the next billing date. Before you touch anything, save a screenshot of your current plan, your account page, and the latest charge amount. If your statement shows $27.95 (₱1,537)* or a larger prepaid renewal, that screenshot can help later if you need to dispute a continued charge.

Also note your next billing date from your email receipt or account area. Raddish does not clearly publish a notice period in its Terms, so the safest move is to cancel before the next billing date, not on the same day. If you are cancelling because shipping to the Philippines is slow, save any delivery emails too, especially if a box has not arrived within the stated 14 business day window after shipment (raddishkids.zendesk.com).

Cancel through your web account

Raddish does have a support article specifically about cancellation at their cancellation policy page. The verified research does not provide a full click path inside the account dashboard, and the Terms page also does not spell it out. In practice, start by signing in on the official website, then open your account or subscription area and look for membership management or billing settings.

If the cancel button is visible, use it right away and continue until you reach a final confirmation screen. Do not stop after clicking an early cancel link if the page still says active. The common complaint with services like this is that the process feels cumbersome, so take screenshots of every screen, especially the final status page and any confirmation email.

If your account page does not clearly show a cancel option, go straight to the help article and contact support the same day. Send a short, specific message with your full name, account email, last charge date, and a direct sentence saying you want the subscription cancelled before the next renewal. That gives you a paper trail in case billing continues.

Cancel by email or phone

Support details are clearer than the Terms. Raddish lists email support at [email protected] and phone support at 310-450-3462, available Monday to Friday from 9:30 AM to 4:00 PM PST. For readers in the Philippines, that usually means very late night or early morning contact windows because PST is far behind Philippine Time.

Email is usually the easier starting point because you get written evidence. In your message, include your subscription email, the plan you are on, the amount charged, and a direct request such as “Please cancel my subscription and confirm no further billing.” If you call, write down the date, time, and name of the support agent. If they say the cancellation is processed, ask for email confirmation before ending the call.

Some users report difficulty reaching customer support because contact options are limited. That matches the verified support setup: no live chat, only email and phone. If you do not get a reply within 2 business days, follow up using the other channel so your request is documented in more than one place.

Cancel by registered mail if you want stronger proof

You can also send a cancellation letter to the postal address associated with cancellation-related matters. This is slower, but it gives stronger proof than a phone call if there is a billing dispute later. A modern option some consumers use is a digital registered letter service such as Postclic, which gives timestamped proof of sending, receipt, and opening.

In your letter, include your name, account email, plan, last payment date, and a simple request to cancel before the next billing cycle. Mail takes time, so for a recurring subscription you should still send the email on the same day rather than waiting for physical delivery.

After you cancel: access, renewal, and your account data

What happens to your subscription access

Raddish does not clearly state in the verified Terms what happens to access after cancellation, so the safest assumption is practical rather than theoretical: your paid benefits usually continue until the end of the current paid period unless support says otherwise. If you prepaid 6 months or 12 months, ask support to confirm the exact end date in writing.

This matters because many users think cancellation means an instant stop, while others expect access until the last paid day. If your account still shows active after support confirms cancellation, compare that status with your billing page and email receipts. The key question is not just whether the account is active, but whether another charge is scheduled.

What happens if you do nothing

The Terms of Service do not clearly publish an auto-renewal clause in the verified data. Still, since Raddish is sold as a subscription with monthly and longer-term memberships, you should assume renewal can continue unless cancellation is completed before the next billing date.

If you leave the account untouched, the risk is simple: another recurring charge appears on your card or e-wallet backed card. That is why screenshots and cancellation confirmation matter more than verbal assurances. For Philippines users, those records are also useful if you later raise a complaint with DTI or your payment provider.

Your data and saved information

Raddish does not clearly say in the verified Terms how long account data is retained after cancellation. If you have saved recipes, order history, or account details that matter to you, export or screenshot them before cancelling because there is no published retention timeline on the verified terms page.

A simple approach works best: save receipts, shipping notices, the current plan page, and any support tickets. If a refund issue comes up 2 to 6 weeks later, those basic records are usually more useful than trying to remember what the screen said on cancellation day.

Raddish refund policy: what is clear and what is not

The official refund position is not clearly published

This is one of the biggest pain points. The verified Terms of Service do not clearly state a general refund policy, a policy for unused time, or a policy for billing errors (raddish.com). If you are frustrated by that, you are not alone. Refund delays or outright denials are a common reason users escalate to their bank.

Because the official wording is missing from the verified Terms data, you should not assume pro-rated refunds are available. The practical reading is conservative: if a box already shipped or a billing cycle already started, you may face resistance unless there was a clear billing error, duplicate charge, or failure to cancel despite proof.

Your rights in the Philippines if you want your money back

In the Philippines, subscription complaints generally fall under the Consumer Act of the Philippines, Republic Act No. 7394. For door-to-door or direct sales, consumers may have a 7 working day cooling-off period, but there is no universal statutory cooling-off rule for every online subscription purchase. For online services, the safer approach is to rely on the seller's policy, your documented cancellation request, and DTI complaint channels when needed.

If the problem is an unauthorized or continued charge, payment rules matter more than waiting for a goodwill refund. Under BSP complaint practices, cardholders often have up to 60 days from the statement date to dispute a transaction with their bank, card issuer, or e-wallet provider such as GCash or Maya. That is often the stronger route when the merchant does not answer clearly.

How to request a refund from Raddish

Start with email because it creates a written trail. Send your request to [email protected] with your full name, account email, charge date, amount, and the reason for the refund. If the issue is non-delivery, mention the shipment date and the support page statement that delivery can take up to 14 business days after shipment (raddishkids.zendesk.com).

If there is no reply, call 310-450-3462 during Monday to Friday, 9:30 AM to 4:00 PM PST. Ask the agent to confirm the refund request by email while you are still on the line. If your request is denied and you believe the charge was unauthorized or happened after cancellation, contact your bank, GCash, Maya, or credit card issuer and ask for a chargeback dispute. Keep screenshots of your cancellation request and confirmation for evidence.

Raddish plans and pricing for Philippines readers

Current subscription prices

Prices are approximate, converted from USD at the sample rate of 1 USD = 55 PHP. Actual peso charges can change based on your bank or card rate, and you should confirm the latest price on the official website.

Which plan costs more and which gives better value

The most expensive upfront plan is the 12 month membership at $287.40 (₱15,807)*, while the cheapest short-term entry is the monthly plan at $27.95 (₱1,537)*. On a per-month basis, the 12 month plan is cheaper at $23.95 (₱1,317)* per month than the monthly plan at $27.95 (₱1,537)*, based on the official pricing page (raddishkids.zendesk.com).

That means the 12 month plan saves about $4.00 per month, or roughly ₱220 per month, versus paying month by month. The 6 month plan sits in the middle at $25.95 (₱1,427)* per month. If you are unsure about long-term use in the Philippines because of shipping time or support limits, the monthly plan costs more over time but reduces the risk of a large upfront payment.

Extra charges to watch for

International shipping is an extra monthly fee and the amount depends on destination (raddishkids.zendesk.com). Since the verified page does not state a Philippines shipping amount, your total can be higher than the membership price shown above.

For local cardholders, there may also be foreign transaction charges from your bank. If you paid with a credit card or debit card that adds cross-border fees, your final peso amount can be a bit above the rough conversion shown here.

Your rights in the Philippines when cancellation gets messy

The law that helps most in subscription disputes

If you subscribed to Raddish from the Philippines and the cancellation process feels unclear, your main consumer protection reference is the Consumer Act of the Philippines, Republic Act No. 7394. In plain language, this law gives consumers protection against unfair or misleading sales practices, and DTI handles many online consumer complaints.

Raddish's verified Terms do not clearly explain auto-renewal, refunds, or withdrawal rules. When a company page is thin on details, your best protection is documentation plus a clear complaint path. That means screenshots, receipts, and written cancellation requests sent before the next billing date.

Cooling-off and withdrawal: what you can realistically expect

For direct sales and some similar transactions, Philippine rules recognize a 7 working day cooling-off period. For ordinary online subscriptions, there is no single universal cooling-off rule that automatically guarantees cancellation and refund in every case. So if you bought Raddish online, do not rely on a generic 7 day assumption unless the seller itself promises it.

The practical takeaway is simple. If you changed your mind quickly, contact Raddish immediately and ask for cancellation and refund before any shipment or renewal progresses further. If the issue is not change of mind but an unauthorized or continued charge, go to your payment provider fast because chargeback deadlines are usually stricter than consumer complaint timelines.

How to file a complaint in the Philippines

If Raddish keeps charging you after cancellation or ignores a clear refund request, file a complaint with DTI. Prepare your evidence first: account email, screenshots of the cancellation request, receipts, card statement, and any replies from support. A short timeline in one page makes your complaint easier to understand.

You can also contact your issuing bank, credit card company, GCash, or Maya and ask for a dispute or chargeback. For card disputes, a common benchmark is within 60 days from the statement date under BSP-related banking practice. If the bank asks why you waited, your screenshots showing the date you cancelled can make the difference.

Useful authority contacts

For consumer complaints, DTI is the main agency to check. For payment disputes involving cards and e-wallet backed cards, BSP and your provider's dispute team are relevant. Use official channels and keep your complaint factual: dates, amounts, screenshots, and the result you want.

• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

What customers say about cancellation and support

Overall verdict from available reviews

Based on the review set provided here, the trend is negative: 5 out of 5 unique reviews are negative, with 0 positive reviews in the sample. The clearest pattern is not a hidden fee or fake button. It is friction. Users say cancellation takes too much effort, support is hard to reach, and refunds are not easy to get.

That does not automatically mean every Raddish cancellation will fail. It does mean you should approach the process like a paper trail exercise, not a casual account cleanup. The two local pain points in the research also fit this pattern: limited contact options and a cumbersome website process.

Recurring themes

Sources summary

Individual user comments

• "The app is created to make sure there's no contact support via live chat or call. It's set-up for failure. 0% help for the consumers." (TrustPilot)
• "Stupid cancellation won’t give me a refund - I didn't receive anything." (TrustPilot)
• "Currently trying to cancel my subscription and been on the call for 15 minutes so far. For such a simple thing I have been asked so many questions as to why I want to cancel and have said 'please just cancel my subscription' at least 12 times. Now put on hold for 8 minutes while they process it. Why is there no function online in my account to cancel?" (TrustPilot)

Only negative reviews were provided in the dataset, so that is the honest picture here. To stay balanced, the positive side of the service itself is clearer than the positive side of cancellation: the pricing page is straightforward, plans are visible, and Raddish+ is included with all memberships.

Documents to prepare before and after cancellation

What to save before you cancel

Before cancelling, collect proof that shows exactly what you bought and when. This takes 5 minutes and can save weeks of back and forth if another charge appears. Save your current plan page, your latest receipt, your billing date, and any shipping confirmation.

• Screenshot of your active plan and account email

• Latest charge receipt showing amount and date

• Shipping or delivery emails for recent boxes

• Screenshot of the cancellation policy page

What to save for refund or dispute claims

If you plan to request a refund, gather transaction proof with exact amounts. For example, show the charge as $27.95 (₱1,537)* or the actual peso amount on your statement if your bank already converted it.

• Transaction ID or bank reference number

• Date and amount of each disputed charge

• Email sent to [email protected]

• Reply from support or call log notes

What to save after cancellation

Do not close the tab and move on once you think it is done. Save the final confirmation screen, the confirmation email, and a screenshot of your account status on the same day. Those three items are your best evidence if a renewal still goes through later.

Also check your card or e-wallet backed card statement on the next expected billing date. If no charge appears, keep the proof for at least 60 days in case a delayed posting shows up.

Common mistakes that lead to extra charges

Waiting until the billing day

A very common mistake is trying to cancel on the exact renewal day. Since Raddish does not clearly publish a cutoff rule in the verified Terms, same day cancellation is risky. If your account renews on the 15th, aim to finish cancellation a few days earlier, not late on the 15th after the charge already posts.

Real-world example: a user sees the reminder email in the evening Philippine time and sends a cancellation request right away. But support operates on PST hours, so the team may only read it much later. If the charge posts before they act, you now have a refund battle instead of a clean cancellation.

Assuming an email alone is enough without proof

Sending one email and not saving a copy is another avoidable mistake. Always keep the sent email, and if possible, also submit through the account page or call support. When users say support is hard to access, the lesson is clear: use more than one documented channel when the deadline is close.

If you call 310-450-3462, note the date, time, and name of the agent. If they promise cancellation, ask for written confirmation. Without that, you may struggle to prove what was said.

Expecting an automatic refund for unused time

Many people assume unused days in a billing cycle mean a pro-rated refund. Raddish's verified Terms do not clearly promise that. So if you cancel halfway through a month or after a prepaid renewal, do not treat a refund as automatic.

A better approach is to ask clearly for two separate things: cancellation of future renewals and a refund of the latest charge if you believe it was improper. Separating those requests avoids confusion and gives support less room to answer only half of your issue.

Ignoring shipping evidence

If your complaint involves non-delivery, missing shipping proof weakens your case. The official pricing page says delivery can take up to 14 business days after shipment for international orders (raddishkids.zendesk.com). If that period has passed, your claim is stronger when you attach the shipment notice and count the business days clearly.

For Philippines users, import and courier delays happen, so be precise. State the shipment date, the expected delivery window, and whether tracking ever updated.

Not checking the next statement

Some users cancel, receive a reply, and assume the issue is over. Then the next charge shows up and they notice too late. Since banks and card issuers often use a roughly 60 day dispute window from the statement date, late discovery can hurt your chargeback options.

Set a calendar reminder for the next expected renewal date and another one when the card statement closes. That one small habit catches most continued billing problems early.

Quick comparison of Raddish cancellation methods

Methods, timing, fees, and difficulty

Key takeaway

Use the method that matches your situation. If you can access your account and the cancel option is visible, the web route is the fastest. If support is not replying and the billing date is near, combine email with a phone call. If you expect a dispute later, registered mail gives stronger evidence but is slower.

No cancellation fee was found in the verified Terms data. Also, no dark pattern was specifically identified in the research, but user complaints suggest friction through limited support access, so documentation still matters.

What to do right after cancelling

Immediate checks in the first 24 hours

As soon as you cancel, look for three things within 24 hours: a confirmation screen, a confirmation email, and a changed account status. If one of those is missing, follow up the same day. The goal is to avoid finding out a week later that the request was never completed.

Take note of the next renewal date and set a reminder one day before and one day after. If another charge appears, contact your bank, GCash, Maya, or card issuer right away and mention that you already cancelled on a specific date with proof.

How long to monitor your payments

Watch at least the next 2 billing checkpoints: the expected renewal date and the following card statement. For Philippines users, that often means checking both the app transaction feed and the formal monthly statement because posted dates can differ slightly.

If an unauthorized or continued charge appears, ask your provider for a chargeback or transaction dispute. A common rule of thumb is to act within 60 days from the statement date. If you also want a regulatory complaint, DTI handles consumer issues under RA 7394, while BSP is relevant for payment-related concerns.

Alternatives if you still want meal kit style subscriptions

If you are cancelling because support is a hassle, you may want a service with a clearer account system. The alternatives listed in the research are Blue Apron at $7.49 to $9.99 per serving (about ₱412 to ₱549)*, HelloFresh at $7.49 to $8.99 per serving (about ₱412 to ₱494)*, and Home Chef at $6.99 to $9.95 per serving (about ₱384 to ₱547)*.

These are general meal kit options rather than direct copies of Raddish's kids cooking club model. So if your goal is family cooking activities for children, compare not just price but format, shipping availability to the Philippines, and how easy it is to stop recurring billing.

Useful links

• Raddish Terms of Service
• Raddish cancellation policy
• Raddish pricing page
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

Raddish cancellation address and mailing details

Postal address for cancellation-related correspondence

If you want to send a physical cancellation notice or keep stronger written proof, use this mailing address:

• PO Box 385, Tomkins Cove, NY, 10986

Include your full name, account email, plan, latest charge date, and a direct cancellation request. If your next billing date is close, do not rely on post alone. Send the email on the same day so there is an immediate timestamp.

When the postal route makes sense

Mail is useful when email support is unresponsive or when you expect a charge dispute and want additional proof. It is not the fastest option for stopping a near-term renewal because delivery and processing can take 5 to 10 business days.

For most readers in the Philippines, the practical order is simple: account cancellation if available, then email, then phone, and mail if you want extra documentation. The truth is, Raddish's cancellation setup is more complicated than it should be, so the best defense is clear records and fast follow-up.