Cancellation Yourrent2Own: Easy Method

What is Yourrent2Own

A subscription site for rent-to-own listings

Yourrent2Own is a membership website tied to Real Property Data Corp, with an official cancellation address in Oak Park, California, United States. Based on the available official pages, it sells access to property listing information and search tools rather than a physical product or a Philippine housing service.

Here is the thing for users in the Philippines: this is not presented as a local PH platform with DTI-facing local operations, peso-only billing, or local customer hotlines. The official support channels listed are a website contact page, the email [email protected], and the phone number (800) 922-6620 (yourrent2own.com).

What users are actually paying for

The paid offer is access to the service for a limited period. The published plans include a 7-day trial at $1.00 (₱56), a monthly membership at $49.60 (₱2,802), and a 3-month membership at $99.00 (₱5,594). The trial converts into recurring billing if you do not cancel in time (yourrent2own.com).

In plain terms, you are paying for continued access to listing information and related website features. The terms say the membership fee is billed automatically to the card used at registration after the trial period, and then every month until canceled (yourrent2own.com).

How it behaves for users in the Philippines

For Philippine users, the biggest friction points are practical. Pricing is published in US dollars, support hours follow Pacific Time, and no live chat is available. If you are in Manila, Pacific Time can be many hours behind Philippine Time, so calling support may be inconvenient.

There is also no verified sign of local payment methods such as GCash or Maya on the official source material provided here. The truth is, if you signed up from the Philippines, you should treat this like an overseas subscription with card-based billing and save every proof of cancellation.

How to cancel Yourrent2Own without getting billed again

Checks to do before you send the request

Many users get frustrated when the cancellation process is unclear or when a new charge lands after they thought they already canceled. That frustration is understandable, especially with a trial that can roll into $49.60 (₱2,802) monthly if you miss the cutoff. Before doing anything, log in and capture your current plan, the date you signed up, and the last four digits of the card used.

Take screenshots of your account page, any membership page you can access, and your latest bank or card charge. If you started with the 7-day trial at $1.00 (₱56), count the exact seventh day and submit your cancellation before that date, not on it late at night, because support works on Pacific Time.

• Screenshot your plan name and current status
• Note your billing date and trial end date
• Save the email used for sign-up
• Prepare the last charge amount and date
• Write down your request in simple terms

Cancel through the website contact page

Yourrent2Own provides an official contact page at Yourrent2Own Contact Us. Based on the verified support data, this is one of the official routes for cancellation. There is no verified account dashboard path like Account > Subscription > Cancel in the source material, so do not waste time hunting for a hidden button if you cannot find one.

Open the contact page and submit a short cancellation request with your full name, account email, and the card charge amount you want tied to the request. Use a direct line such as: “Please cancel my membership effective immediately and confirm by email that no further charges will be made.” This gives you a written timestamp and helps if you need to dispute a later charge.

If you want postal proof, you can also send a letter to the company address. Some users now use digital registered letter services such as Postclic for timestamped proof of sending and receipt, but this should stay a backup option, not your main route when email is faster.

Cancel by email or phone

Email is the cleanest documented method in the official support details. Send your request to [email protected]. Put “Cancel membership” in the subject line and include your account email, full name, and the exact amount of the latest charge such as $49.60 (₱2,802). Ask for a written confirmation.

If you prefer speaking to a person, call (800) 922-6620. Support hours are Monday to Friday, 5 AM to 6 PM Pacific Time and Saturday to Sunday, 7 AM to 3:30 PM Pacific Time (yourrent2own.com). For Philippine users, heads up: that time zone difference matters. Call early enough and write down the date, time, and name of the agent if provided.

• Email: [email protected]
• Phone: (800) 922-6620
• Live chat: not available
• Official help page: contact-us page

A practical cancellation script that works

Keep your message short and specific. A long complaint can slow things down. Use this structure: request cancellation, identify the account, ask for written confirmation, and say you do not authorize future charges after the date of the request.

Sample text: “I am requesting cancellation of my Yourrent2Own membership today. My account email is [your email]. My latest charge was $49.60 (₱2,802) on [date]. Please confirm cancellation by reply email and confirm that no further billing will occur.” If they answer with a discount offer, repeat the cancellation request and do not get pulled into a side discussion.

What changes after your cancellation request is accepted

Access and billing after the request

The terms state that billing continues every month until canceled, which means the key event is acceptance of your cancellation, not merely your intention to stop using the site (yourrent2own.com). The official source provided here does not clearly say whether access remains until the end of the paid period or stops immediately after cancellation.

Because that point is not spelled out, assume the safest scenario: you may lose access at any time after the request is processed, and you should save any useful information before sending it. If you are inside the 7-day trial, cancel early to avoid conversion into the monthly charge of $49.60 (₱2,802).

What happens if you do nothing

If you do not cancel, the service auto-renews. The published terms say the membership fee is automatically billed to the credit card provided at registration after the trial period and every month after that until canceled (yourrent2own.com).

That means a trial that looks cheap at $1.00 (₱56) can become a much larger recurring charge. For users in the Philippines, this can be extra annoying because foreign-card charges may be easier to miss if you do not check your statements weekly.

Your account data after cancellation

The official terms made available here do not specify a data retention period after cancellation. There is also no verified export tool described in the source material. So if there are listings, saved searches, or notes you want to keep, save them manually before you cancel.

A simple folder with screenshots, PDFs, and the cancellation email thread is enough for most cases. This is especially useful if you later need to show DTI, your bank, GCash, or Maya that you canceled on time.

Yourrent2Own refund policy and the real chances of getting money back

The official refund position

The verified research is blunt: no refund after cancellation. That applies to the general policy, unused period, and billing-error scenarios in the available source set. Service fees are described as non-refundable, so do not expect a pro-rated refund just because you stopped using the service midway.

The practical reading is simple. If your monthly charge of $49.60 (₱2,802) already went through and your cancellation is processed after that, the company may still treat that payment as final. This is why timing matters more here than with friendlier subscription services.

Your rights in the Philippines if the charge should not have happened

In the Philippines, online subscription complaints can fall under the Consumer Act of the Philippines or RA 7394, with DTI handling consumer complaints. There is no universal statutory cooling-off period for all online subscriptions, but door-to-door sales have a 7 working day cooling-off rule. For ordinary online sign-ups like this one, your best protection is proof that you canceled before renewal.

If Yourrent2Own charged you after you canceled, or if the charge was unauthorized, you can escalate to your card issuer, GCash, Maya, or bank. Under BSP rules, cardholders often have up to 60 days from the statement date to dispute a transaction. Save screenshots, emails, and the exact date of your cancellation request.

How to request a refund anyway

Even with a strict no-refund position, you can still ask. Send the request to [email protected] and include the amount, date, and reason. Example: duplicate charge, charge after cancellation, or trial converted despite a timely request sent before the deadline.

Keep it factual. Ask for a refund and cancellation confirmation in the same email. If there is no useful response within a few business days, move to your payment provider with the same evidence bundle. This tends to work better than repeating the same complaint several times.

Chargeback, bank dispute, GCash, and Maya

If the company does not resolve a post-cancellation charge, your fallback is a dispute with the payment channel. For credit and debit cards, contact the issuing bank and ask for a chargeback for continued or unauthorized billing. For GCash or Maya, use their in-app support and attach the cancellation proof.

Use chargeback as a last resort when you already tried support directly. In the Philippines, BSP can also receive complaints about payment issues, while DTI can take consumer complaints under RA 7394. In real life, your success rate improves a lot when you can show the exact cancellation email and the later charge on the same account.

Terms that matter before the trial converts

Auto-renewal and commitment period

The key contract point is auto-renewal. The terms say: “Membership fee will be automatically billed to the credit card provided at registration after the trial period, and every month thereafter until canceled” (yourrent2own.com). That is the sentence that matters most for billing disputes.

The commitment structure is also clear enough. There is a 7-day trial, then a monthly or 3-month membership option. No early termination fee was found in the terms data provided here, which is good news, but the absence of a cancellation fee does not create a right to a refund.

Trial conversion and missing details

The terms state a 7-day trial for $1.00 (₱56) and say that if you do not cancel during the trial, you are billed $49.60 (₱2,802) monthly thereafter (yourrent2own.com). So the expensive part is not the trial itself. It is the automatic conversion if you miss the cutoff.

Some details remain unclear in the available sources. Data retention after cancellation, applicable law, and dispute resolution are not specified in the research set used here. That means you should not assume there is a generous grace period or an account archive waiting for you later.

Yourrent2Own plans and pricing in Philippine peso

Published membership prices

Prices are approximate, converted from USD at the rate 1 USD ≈ 56.5 PHP. Check the official website for the exact local amount charged to your payment method.

Which plan costs more and which gives better value

The cheapest entry point is the 7-day trial at $1.00 (₱56), but that is only cheap if you cancel in time. The most expensive single purchase shown is the 3-month membership at $99.00 (₱5,594). On a monthly equivalent, that works out to roughly $33.00 (₱1,865) per month, which is lower than the monthly plan price.

Compared with paying monthly for three months at 3 x $49.60 = $148.80 (about ₱8,406), the 3-month option saves around $49.80 (about ₱2,812). That is a meaningful gap, but only if you truly plan to use the service for the full 3 months and accept the no-refund setup.

Billing notes users should notice

No cancellation fee and no early termination fee were found in the available terms. That sounds good, but the hidden risk is the trial conversion. A trial that starts at $1.00 (₱56) can become a recurring $49.60 (₱2,802) charge if you delay cancellation.

There is no verified evidence in the source set of live chat support, local PH pricing, or local tax explanations. So if you are comparing value, factor in the extra friction of overseas support and the possibility of exchange-rate differences on your statement.

Your rights in the Philippines when cancellation gets messy

Laws and agencies that matter

For Philippine users, the main law to know is the Consumer Act of the Philippines, RA 7394. If Yourrent2Own keeps billing after you canceled, or if the sign-up flow was misleading, DTI is the agency most relevant for consumer complaints involving online subscriptions.

For payment disputes, BSP matters because banks and card issuers follow BSP rules for complaint handling. In practical terms, DTI helps on the consumer side, while BSP and your bank help on the payment side. Since Yourrent2Own appears to operate from the United States, your evidence file becomes very important.

Cooling-off and withdrawal in plain language

The Philippines has a 7 working day cooling-off period for door-to-door sales, but there is no universal cooling-off period for all online subscriptions like Yourrent2Own. So if you signed up online, do not rely on a legal “change my mind” window unless the platform itself offers one.

That does not mean you are unprotected. If you canceled before renewal and still got charged, or if the charge was unauthorized, you can still complain and dispute the transaction. The law helps most when you can show unfair or continued billing, not when you simply used the service and later changed your mind.

How to complain as a user in the Philippines

Start with a direct written complaint to Yourrent2Own through the contact page or by email. Give them the account email, cancellation date, and the exact charge you are disputing, such as $49.60 (₱2,802). Wait a short and reasonable period for a reply, then escalate if needed.

• File a consumer complaint with DTI and attach screenshots
• Contact your bank or card issuer for a dispute
• Use GCash or Maya support if that was the payment route
• Keep the statement date because the 60-day dispute window matters

Useful Philippine contacts

Use DTI for consumer complaints under RA 7394 and BSP for payment issues involving banks and cards. Since this guide only links to verified sources for the service itself, use the official DTI and BSP channels you already know or can find through their government websites when you escalate.

The useful comparison here is simple: Yourrent2Own’s terms clearly mention auto-renewal, but they do not clearly give a consumer-friendly refund path. Philippine users should therefore focus on prevention, proof, and fast escalation if billing continues after cancellation.

What customers say about the cancellation process

Overall verdict from available reviews

Overall trend: 4 out of 4 unique reviews were negative. Based on the review set provided, cancellation looks difficult rather than smooth. The recurring complaints are pushy retention offers, charges after cancellation, refund frustration, and poor customer service responsiveness.

For Philippine users, this lines up with two local pain points around rent-to-own search services in general: difficulty finding suitable listings in specific regions and limited options in target price ranges. If the service does not deliver useful listings for your area, the monthly charge of $49.60 (₱2,802) can feel steep very quickly.

Recurring themes and source summary

Individual user reports

• "I tried to cancel rent2owninc.com account but they insisted on giving me an 80% discount...what part of 'no' don't these people understand?" (TrustPilot)
• "I canceled this prescription last week I want to thank but you charged my card for $48 [about ₱2,712] can you please cancel that prescription unsubscribe me please." (TrustPilot)
• "This company as stolen $49.60 [about ₱2,802] from me and keep saying they refunded it back to my account but I have not still gotten any of my money back fraudulent company." (TrustPilot)
• "They are unreachable. Do not accept their trial or give them your information. I regretted it. I had to cancel my debit card to get them to stop charging me." (TrustPilot)

There are no positive reviews in the dataset used here, so it would be misleading to paint cancellation as easy. The balanced point is that the service does publish support channels and terms, which is better than having no official route at all, but the customer sentiment provided is still clearly poor.

Documentation checklist before and after you cancel

What to collect before sending the request

Good documentation saves time if support replies slowly or billing continues. Before you cancel, gather the account email, sign-up date, screenshots of the plan page, and the charge amount. If you are disputing a trial conversion, the date matters down to the day because the trial lasts 7 days.

• Screenshot of your membership page
• Screenshot of the latest charge
• Email used for registration
• Date of trial start or renewal
• Copy of your cancellation message

What to save for refund or dispute cases

If you later need a refund request or chargeback, you will need more than a complaint. Save the transaction ID if your bank app shows one, the statement line with the amount, and the support email thread. For a charge such as $49.60 (₱2,802), include the exact posting date on your statement.

After cancellation, save the reply email or a screenshot of the website form confirmation. Then monitor your account for at least one full billing cycle. This simple habit catches most continued-billing problems early.

Common mistakes that lead to extra billing

Waiting too long during the trial

The biggest mistake is treating the $1.00 (₱56) trial like a harmless test and forgetting the conversion deadline. If you wait until the last minute on day 7, Pacific Time may already be working against you. A user in the Philippines can think it is still safe locally while the billing date is already rolling on the company side.

Better move: cancel at least 2 days before the trial ends. That leaves room for delays, weekend timing, and email back-and-forth.

Asking to cancel but not asking for confirmation

Another common mistake is sending a vague message such as “please stop this” without asking for written confirmation. If a new charge appears later, that weak wording can create unnecessary arguments. You want a clear sentence that says cancel my membership effective immediately and confirm no further charges.

This matters because review complaints mention charges after cancellation. A clean confirmation email is often the difference between a quick bank dispute and a long one.

Accepting the retention conversation

One review mentioned being offered an 80% discount instead of getting a straightforward cancellation. If you get a retention pitch, do not let the conversation drift. Repeat the cancellation request in one line and ask the agent to confirm completion.

The mistake is thinking a discount discussion and a cancellation are the same thing. They are not. Until you get confirmation, assume the membership is still active.

Expecting a pro-rated refund

Users often assume that canceling mid-cycle means they will get money back for unused days. The verified refund data here says no refund after cancellation. If you expect a partial refund from a $49.60 (₱2,802) charge, you may end up disappointed.

The solution is to separate two issues. Regular cancellation stops future billing. A refund request is a different request and has a lower success chance based on the policy and reviews.

Stopping at support and not escalating

If support does not solve a continued charge, some users wait too long. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-related banking practice. Missing that window can make recovery harder.

If you canceled and still got billed, move quickly to your bank, GCash, or Maya with your screenshots and email proof. If the issue is broader consumer treatment, add a DTI complaint under RA 7394.

Cancellation methods compared for speed and proof

Side by side comparison

Key takeaway

All three methods are usable, but they serve different situations. Email is simple and leaves a record. The contact form is slower in practice but can still provide website-based proof. Phone is useful if you need a same-day push, especially near renewal, but it is weaker unless you follow up in writing.

The safest routine is not about picking one “best” method. It is about combining speed and evidence so you can show exactly when you asked to cancel.

What to do after canceling and how to verify it worked

Immediate checks in the first 24 hours

Once you send the cancellation, take a screenshot of the sent email or form confirmation page. If support replies, archive that message in a separate folder. Put a calendar reminder 3 days later and another one a day before the next billing date.

If you called by phone, send a follow-up email the same day summarizing the call. Mention the date, time, and the fact that you requested cancellation. This gives you a written trail even if the call recording is out of your reach.

Watch your bank statement and act fast on new charges

Monitor your card, GCash, or Maya for at least one full billing cycle after cancellation. Look for charges around the same amount as before, especially $49.60 (₱2,802). If anything appears after confirmation, dispute it quickly and attach your evidence.

In the Philippines, you can ask your bank or card issuer for a chargeback for unauthorized or continued charges. BSP complaint channels can help on the financial side, and DTI can help for the consumer side under RA 7394. The 60-day timeline from the statement date is a useful practical deadline to remember.

Alternatives if you still want rent-to-own leads

If Yourrent2Own did not work for your area, local alternatives may be more useful for Philippine listings. Rent2Own Labs focuses on connecting renters with rent-to-own opportunities across the Philippines. Rent2Own PH offers curated local property options and guidance. Rent2Own Philippines presents a nationwide database with search tools.

These alternatives have property-based pricing rather than a verified fixed subscription price in the data provided here. The practical advantage is local focus, which may help if your problem was limited listings in your preferred region or budget.

Useful links

• Yourrent2Own official contact page
• Yourrent2Own terms of use
• DTI Philippines

Where to send a postal cancellation if you want a physical trail

Physical cancellation address

If you want to send a mailed cancellation, use the official address associated with the service:

• Real Property Data Corp, 638 Lindero Canyon Rd., Ste 382, Oak Park, CA 91377, United States

This is a United States address, not a Philippine office. For most users in the Philippines, email and the contact page will be faster, cheaper, and easier to document.

When postal mail makes sense

Postal mail is useful if you already had trouble with support responses and want an extra paper trail. It is not the fastest option for a trial that may convert in 7 days, so do not rely on mail alone if your billing date is near.

A practical approach is to send the email cancellation immediately, use the website contact form the same day, and only add postal mail if the case turns into a formal dispute. That keeps your cancellation effort simple while still preserving strong evidence.