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Cancellation service #1 in Philippines
Feedspot is an online platform that combines an RSS reader, content tracking, and PR discovery tools. Its headquarters address listed for cancellation is in Cupertino, California, and its public terms and help pages show a web-based subscription model with self-service billing controls on the account page at My Billing.
If you are in the Philippines, the confusing part is that Feedspot is not just one product. Some people use it as a blog and news reader, while others pay for PR or media contact tools. That matters because cancellation is handled through the website account area or by email to [email protected], and refund terms are strict across subscription services "once you subscribe... the amount paid... is non-refundable" (mcd.feedspot.com).
The paid side of Feedspot is mainly about premium access, PR workflows, and database features. Verified pricing data shows recurring plans such as Standard at $120.00 (₱6,600) per month when billed annually and Pro at $200.00 (₱11,000) per month when billed annually, with an Enterprise option offered on a custom quote basis (feedspotpr.com).
For regular users, the key subscription issue is auto-renewal. Feedspot says, "Your membership will automatically renew at the end of your free week" and also says there is "No minimum commitment; cancel at any time" (feedspot.com). In plain terms, you can leave whenever you want, but if you miss the billing cutoff, the next charge can still go through.
Feedspot appears available through the web in the Philippines, but the service does not publish Philippine-only billing pages, local hotline details, or live chat support. Support details point to email at [email protected], one phone number at (415) 286-5452, no live chat, and no published support hours.
Heads up if you pay from the Philippines using an international card, GCash-linked card, Maya card, or another bank card. Charges are billed in US dollars on official pricing pages, so your actual peso amount depends on your bank's exchange rate and fees. For this guide, the closest practical conversion is $120.00 (₱6,600) and $200.00 (₱11,000) using about ₱55 per $1.
Many users get frustrated because the cancellation path is short on paper but unclear in practice. Local issue data mentions trouble canceling through the website interface and delayed account deletion requests, so spend two minutes collecting proof before you do anything.
Open your account and note your current plan, billing cycle, and next renewal date on the billing page. Take screenshots that show your account email, plan name, and any visible renewal or trial details. If you are on a 7-day free trial, cancel before day 7 ends because the terms say the membership renews automatically if you do not stop it in time (feedspot.com).
The fastest official route is the billing page. Feedspot's help article gives only two steps: visit My Billing and click "Cancel Subscription" (docs.feedspot.com). The direct help article is here: How can I cancel the subscription.
In real use, log in to your Feedspot account, go to the billing area, look for "My Billing," then find the "Cancel Subscription" button. If the button does not appear, refresh once, try a desktop browser, and disable any script blocker for that page. Users have reported website difficulty, so if the page fails, do not wait until the last day. Move to email the same day so you have a backup record.
The truth is, Feedspot's process is shorter than many SaaS tools, but that does not always mean smoother. If the site accepts your cancellation, take a screenshot of the confirmation page right away. Also check your email inbox and spam folder for a confirmation message within the same day.
If the website route is unclear or you want stronger proof, send an email to [email protected] asking for subscription cancellation and account deactivation. Feedspot's terms say you can "send an email to [email protected] requesting account deactivation" and the account will be deactivated at the earliest possible time (feedspot.com). In your message, include your account email, plan name, last charge date, and a direct line such as "Please cancel auto-renew immediately and confirm by email."
Email is slower than the billing page, but it gives you a dated paper trail. A realistic waiting window is 5 to 10 business days for manual handling if no instant reply comes in. That timeline is the safer expectation for Philippine users dealing with overseas support and no published service hours.
There is also a phone number listed in support details: (415) 286-5452. No support hours are published, so treat phone contact as a follow-up channel rather than your only method. If you call, ask the agent to send written confirmation to your email before ending the call.
If you prefer postal proof, you can send a cancellation letter to the company address. Some users now use digital registered-letter services such as Postclic for timestamped proof of sending and receipt, which can be handy if you want evidence without going to a post office.
The most practical question is whether your access ends immediately or at the end of the paid period. Feedspot's public help page explains how to cancel, but it does not clearly spell out a detailed access-until date. Since the service is subscription-based and the refund policy says no refund after cancellation for unused time, the safer assumption is that canceling stops future renewal but does not create a refund for the remaining period (mcd.feedspot.com).
If you do nothing, auto-renewal can continue. Feedspot states that membership automatically renews at the end of the free week, and you can cancel any time before renewal (feedspot.com). For a trial in the Philippines, that means your key deadline is the last day of the 7-day trial, not the day after.
Feedspot does not clearly publish a detailed data retention rule after cancellation. The research only confirms that no specific information was found on what gets deleted, how long data stays, or whether exports remain available after the account is closed.
Because of that gap, save everything you may need before canceling. Download invoices, copy important feed lists, and save any outreach or media database records. If you also email support for deactivation, ask one direct question in the same thread: "How long will my account data remain accessible after cancellation?" That gives you a written answer tied to your case.
This is the part many people dislike. Feedspot's stated policy for subscription services is blunt: once you subscribe to monthly, yearly, or other subscription services, the amount paid is non-refundable, though you may request that the subscription not renew before it is due (mcd.feedspot.com).
There is also no pro-rated refund for unused time after cancellation based on the available policy data. So if you cancel halfway through a billing cycle, do not expect the remaining days to be converted into cash back. No cancellation fee and no early termination fee were found, which is good news, but no refund after charge is still the default rule.
For Philippine users, your rights come mainly from the Consumer Act of the Philippines or RA 7394 and DTI rules. A universal online cooling-off period is not clearly guaranteed for all digital subscriptions, which is why a service like Feedspot can still enforce a no-refund subscription policy unless the charge was unauthorized, misleading, or not delivered as promised.
There is a 7-working-day cooling-off rule for door-to-door sales, but that does not neatly fit a normal online Feedspot subscription. So for most users in the Philippines, the stronger route is not a generic cooling-off claim. It is showing proof of unauthorized charging, continued billing after cancellation, or a service issue supported by screenshots and account records.
If you believe the charge was incorrect, write to [email protected] as soon as possible. State the transaction date, amount, last four digits of the card or wallet reference, your cancellation date, and attach screenshots of the cancellation page or email thread. Ask for two things in one message: refund review and written confirmation that auto-renew is off.
Success is likely low for ordinary buyer's-remorse cases because the published policy is non-refundable. Your chances are better when the issue is a duplicate charge, a charge after timely cancellation, or a billing error. In those cases, clear evidence matters much more than a long complaint.
If Feedspot does not resolve an unauthorized or continued charge, you can dispute the transaction with your bank or e-wallet provider in the Philippines. BSP-related dispute practice usually gives cardholders up to 60 days from the statement date to question a transaction, and DTI can handle consumer complaints involving online subscriptions under RA 7394.
If you paid with a credit card, debit card, GCash card, or Maya card, contact the issuer and ask for a chargeback or transaction dispute. Submit your cancellation screenshots, support emails, statement copy, and timeline of events. Use this route as a last resort when you canceled on time and a charge still appeared.
Feedspot says, "Your membership will automatically renew at the end of your free week. You can cancel at any time prior to the renewal" (feedspot.com). That single sentence explains most unwanted-charge complaints. If your free trial reaches day 7 without cancellation, billing can start automatically.
The terms also say there is "No minimum commitment; cancel at any time" (feedspot.com). That sounds flexible, and it is, but only for future billing. It does not override the separate refund rule that paid subscription amounts are non-refundable once charged.
The terms identify applicable law as the United States of America, which matters if a dispute escalates. For a Philippine user, though, your practical first steps are still local: contact Feedspot, gather proof, then go to your card issuer, BSP-related channels, or DTI if needed.
Two points remain unclear in the published terms. Feedspot does not clearly explain data retention after cancellation, and it does not clearly explain dispute resolution steps beyond standard support contact. That is why it is smart to ask for written confirmation on both cancellation and data handling in the same email thread.
| Plan | Price (USD / PHP) | Billing period | Who it suits |
|---|---|---|---|
| Standard | $120.00 (₱6,600)* | Annual billing | Small teams |
| Pro | $200.00 (₱11,000)* | Annual billing | PR professionals |
| Enterprise | Custom quote | Custom contract | Large organizations |
Prices are approximate. Feedspot publishes pricing in USD, and the PHP amounts here are converted estimates using about 1 USD ≈ 55 PHP. Check the official pricing page for the latest exact local card charge and exchange result.
The least expensive published recurring plan is Standard at $120.00 (₱6,600) per month billed annually. The most expensive published plan is Pro at $200.00 (₱11,000) per month billed annually. Enterprise pricing is custom, so the final amount can be much higher depending on scope (feedspotpr.com).
Take note that annual billing usually means a bigger total charge upfront, even if the displayed amount is presented as a monthly equivalent. If you signed up quickly during a trial, check whether you agreed to an annual commitment billing style before the charge posted. No hidden cancellation fee was found, but the no-refund rule can make an annual charge painful if you forget to cancel on time.
For most users, the key law is the Consumer Act of the Philippines or RA 7394, enforced in practice by the Department of Trade and Industry or DTI for consumer complaints. Feedspot's own terms focus on auto-renewal and non-refundable subscriptions, but those terms do not cancel your right to contest unauthorized or misleading charges in the Philippines.
There is no clear universal statutory cooling-off period for all online subscription purchases in the Philippines. So if your issue is with Feedspot specifically, your strongest argument is usually one of these three: you canceled before renewal, you were still billed after cancellation, or the charge was unauthorized or duplicated.
Start with Feedspot support and give them one clear chance to fix the issue. Send your complaint to [email protected] with your account email, amount charged, billing date, and proof of cancellation. If there is no reasonable response, prepare a complaint file with screenshots, statement entries, and the exact wording from Feedspot's help page or terms that supports your timeline.
For consumer complaints, DTI is the government authority named in the research data for the Philippines. For payment disputes, your bank or e-wallet provider is often faster for continued charges because banks work on statement deadlines and card network rules. If your card statement already shows the disputed Feedspot charge, do not wait too long because a 60-day dispute window is a common BSP-related benchmark for cardholders.
Use these contacts when the billing problem is not resolved through normal support. DTI handles consumer complaints under RA 7394, while your bank, GCash, or Maya can handle the payment dispute side.
Based on the available review data, cancellation looks easy in theory and risky in practice if you do not keep proof. The sentiment sample is very small, with 0 positive and 1 negative unique review, but the one published complaint directly mentions a charge after canceling a free trial. Local issue data also points to website cancellation difficulty and slow account deletion handling.
That means the safest reading is this: the official steps are short, but the process is only truly easy if the billing page works and you save evidence. If your case turns into a billing dispute, the lack of live chat and the absence of published support hours can slow things down.
| Theme | Frequency | Typical example |
|---|---|---|
| Charge after cancel | Seen | Trial billed anyway |
| Website difficulty | Seen | Cancel button unclear |
| Slow deactivation | Seen | Email not processed fast |
| Source | Rating | Number of reviews |
|---|---|---|
| TrustPilot | 1/5 | 1 |
Only negative review data was provided, so it would be dishonest to claim strong praise for the cancellation flow. Still, the official help page does offer a direct billing link and a one-click cancellation instruction, which is better than platforms that hide the exit behind several menus.
Your best protection is a small evidence folder. Save a screenshot of the billing page, your current plan, and the visible renewal date. If the amount is already charged, save the bank notification or e-wallet receipt that shows the merchant name and amount such as $120.00 (₱6,600) or $200.00 (₱11,000).
If you ask for a refund or dispute a charge, include exact transaction details. That means transaction ID, date, amount, payment method, and the account email linked to Feedspot. A short timeline also helps, such as "Canceled on May 3, charged on May 4, emailed support on May 4."
After cancellation, keep the confirmation email or screenshot for at least 60 days from the statement date. That matches the practical dispute window many cardholders rely on in the Philippines when filing chargebacks through a bank, GCash-linked card, or Maya-linked card.
The most expensive mistake is waiting until day 7 is almost over. Feedspot says the membership auto-renews at the end of the free week, so if you are trying the service without planning to keep it, cancel a day earlier rather than at the last minute. Time zones can work against you when the company is based in the United States.
A practical fix is simple. Set a reminder on day 5 and another on day 6 in your phone calendar. Then take a screenshot the moment you press "Cancel Subscription."
Some users report website cancellation difficulties through the interface. If you click cancel and then close the tab without confirmation proof, you may have little to show if the next bill appears. The one negative TrustPilot review is exactly the kind of case where proof would matter most.
The safer approach is to keep both forms of evidence. Use the billing page first, then send a short email to [email protected] saying you canceled through the website and want written confirmation that auto-renew is disabled.
Feedspot's published refund policy is non-refundable after subscription payment. If you cancel after the charge and expect a partial refund for unused days, you may end up wasting time arguing a point the policy already rejects.
A better strategy is to focus on cases with stronger grounds. Ask for a refund only if the charge was unauthorized, duplicate, or posted after a timely cancellation. Those are the situations where banks and DTI complaints have more weight.
Another common mistake is sending a vague note such as "Please delete my account" without saying "cancel auto-renew" or "cancel subscription." Feedspot's terms mention account deactivation by email, but deactivation language and billing language are not always treated the same way in support systems.
Use both phrases in one sentence. Write, "Please deactivate my account, cancel my subscription, and stop auto-renew immediately." That removes ambiguity and gives you cleaner evidence.
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No fee found | Easy |
| 5-10 business days | No fee found | Higher, best proof | |
| Postal mail | 5-10 business days | No fee found | Slower, written proof |
If your billing date is close, the web account method is the fastest official route because the help page sends you directly to the billing page. If you are worried about proof, email adds a better record and is useful when the website acts up.
Postal mail is the slowest option, but some people still prefer it for formal disputes. There is no single best method for every case. The smart move is matching the method to your deadline and your need for evidence.
Right after canceling, verify three things on the same day: the on-screen confirmation, the confirmation email, and the absence of an active renewal notice on your billing page. Then set a reminder for your next expected billing date and another reminder for when your card statement posts.
Monitor your bank, GCash, Maya, or card account for at least one full billing cycle. If a new Feedspot charge appears after timely cancellation, contact support immediately and begin a dispute with your issuer if needed. In the Philippines, a chargeback request is usually strongest when filed with screenshots, statement entries, and your original cancellation timestamp.
If you cancel Feedspot but still need a feed reader or content dashboard, there are solid alternatives. Feedly is popular for general RSS reading and starts with a free plan, while paid plans begin at $6.00 (₱330) per month. Inoreader is stronger for filtering and automation and starts at $19.00 (₱1,045) per year for premium plans.
You can also look at The Old Reader or NewsBlur if you want a simpler reader experience. Those services are not direct replacements for every PR database feature, but for plain feed tracking they can be enough and may cost far less than Feedspot's published PR pricing.
If you want to send a written cancellation letter, use the physical address listed for the service:
Include your account email, full name, last payment date, and a sentence clearly asking for subscription cancellation and auto-renew stop. If you use postal mail, also send the same request by email so you have faster notice and a second proof trail.
Feedspot support can also be reached through the channels below. These are useful if your online cancellation does not produce a visible confirmation or if you need to dispute a charge quickly.
The bottom line for users in the Philippines is simple. Cancel early, save every screenshot, and monitor your statement for one full cycle. Feedspot does not appear to charge a cancellation fee, but its published refund policy is strict, so proof is what protects you if a billing problem shows up later.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Isabela Rivera
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.