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Cancellation Essaybot: Easy Method
What is Essaybot
Essay writing software with a subscription model
Essaybot is a writing tool that helps users generate essay drafts, topic ideas, references, and grammar improvements. It operates as a software subscription, not a one-time purchase, and the paid plans listed online are monthly at $12.00 (₱672) and yearly at $72.00 (₱4,032) based on the pricing data provided.
If you are in the Philippines, the tricky part is not the core product but the account management details. The truth is, Essaybot's own terms page does not clearly spell out cancellation steps, refund rules, auto-renewal details, or free trial conversion terms "No information found in Terms of Service" (essaybot.com), so many users end up guessing what happens after signup.
What people usually pay for
The paid plans include word limits and editing tools rather than human tutoring. The monthly plan includes 100K words, essays up to 3K words, unlimited AI edits, up to 10 references, a Humanize AI feature, and "3x Faster & Accurate" support according to the pricing data sourced from the pricing page (essayness.com).
The yearly plan raises the limit to 800K words while keeping the same core tools. For students and freelance writers in the Philippines, that means the value depends on how often you actually use the generator, because ₱672 every month adds up fast if you only needed it for one assignment.
Availability and payment reality in the Philippines
Essaybot appears to be accessed mainly through the web, and the support page points users to online contact channels, including live chat, email, and a phone line at (408) 320-4958 (essaybot.us). There is no verified local Philippines billing page, no clear mention of GCash or Maya support, and no verified local customer service office.
That matters because cancellation usually goes more smoothly when a company has a clear in-account button and local billing help. Here, the service is usable from the Philippines, but the published information is US-facing, so you should treat every charge, screenshot, and confirmation email as important evidence from day one.
Why users get confused after signing up
Many Essaybot users feel frustrated when cancellation is unclear, when billing continues after a request, or when refunds are delayed. That frustration lines up with the available review pattern and local issue reports: users have reported difficulty canceling and continued charges after asking to stop the subscription.
Here is the practical takeaway. Essaybot sells recurring access, but the terms page does not clearly explain how recurring billing, cancellation timing, or refunds work (essaybot.com). If you signed up quickly for a single essay, you may have joined a subscription that needs active cancellation before the next billing date.
How to cancel Essaybot without getting billed again
Checks to do before you click anything
Do these checks before you cancel, especially if you are close to your renewal date. Users in the Philippines often complain not just about canceling, but about charges showing up after they thought the account was already closed.
- Log in and take a screenshot of your current plan name and billing page.
- Look for your next billing date in your account, receipt email, or card statement.
- Save any essays, drafts, references, or exported text you still need.
- Search your inbox for past receipts from Essaybot and note the amount charged.
- Write down the email address tied to the subscription before contacting support.
Just a reminder, the official terms page does not give a verified in-account cancellation path (essaybot.com). Because of that, your own screenshots are often the best proof that you acted before the next renewal.
Cancel through your web account
The most likely route is through the web account because Essaybot is primarily presented as a browser-based service. Even so, no exact click path is published in the terms, so you need to look for common account labels such as Account, Billing, Subscription, Manage Plan, or Cancel Subscription.
Use this practical path inside your account: Profile or Account icon > Billing or Subscription > Manage Plan > Cancel Subscription. If you do not see a cancel button, open the official contact page at Essaybot contact page and start a live chat immediately while logged in.
Once you submit the request, take screenshots of every page, especially any page that says your plan ends on a certain date. If the site only offers a support form or chat instead of a direct cancel button, ask the agent to confirm in writing that auto-renewal has been turned off.
Cancel by email or live chat if the account page is unclear
This is often the fastest fallback when the dashboard does not show a clear cancel button. Essaybot lists live chat on its contact page, available 24/7, and email support at [email protected] (essaybot.us).
- Email: [email protected]
- Phone: (408) 320-4958
- Live chat: available on the contact page
- Hours: live chat 24/7, email anytime
Send one short message with all the facts in one go. Include your full account email, the last amount charged, the date of the charge, and a direct sentence such as: "Please cancel my subscription immediately and confirm that no further charges will be made." This reduces the back-and-forth that often causes delays.
Heads up, users who wait for a vague reply like "we received your message" sometimes assume cancellation is done. It is safer to wait for wording that clearly says the subscription is canceled or auto-renewal is disabled.
Cancel through App Store or Google Play if that is where you subscribed
If your payment was made through Apple or Google, the cancellation has to be done there, not only through the Essaybot website. The terms page does not provide store-specific instructions, but this is standard subscription behavior for iOS and Android purchases.
For App Store on iPhone, go to Settings > your Apple ID > Subscriptions > find Essaybot > Cancel Subscription. For Google Play on Android, go to Play Store > profile icon > Payments and subscriptions > Subscriptions > find Essaybot > Cancel subscription.
Check your receipt before choosing the channel. If the receipt comes from Apple or Google, cancel inside that store. If the receipt comes from Essaybot directly, cancel through the website or support. Using the wrong channel is one of the most common reasons people keep getting billed.
Postal cancellation is possible if you want paper proof
You can also send a cancellation request to the business address if you want formal proof on top of email or chat. This is slower, usually around 5 to 10 business days for delivery and handling, but some users prefer it when support is hard to reach.
If you do not want to deal with traditional registered mail, some people use services like Postclic, which send a certified digital letter with timestamped proof of sending, receipt, and opening. It is not required, but it can help if you want a documented trail without going to a post office.
What changes after your cancellation request goes through
Access usually continues until the end of the paid period
Essaybot does not clearly publish what happens to access after cancellation in its terms (essaybot.com). In many SaaS subscriptions, cancellation stops the next renewal but keeps access until the current paid month or year ends, so that is the most realistic expectation unless support tells you otherwise in writing.
For example, if you were billed on March 10 and canceled on March 15, you would usually keep access until April 10. Since Essaybot does not confirm this publicly, ask support to state your exact end date in chat or email and save that message.
If you do nothing, recurring billing may continue
The terms page does not clearly explain auto-renewal, but the pricing model itself is recurring monthly or yearly. In practice, if your subscription stays active and no cancellation is recorded before the next billing date, you should expect another charge of $12.00 (₱672) for monthly or $72.00 (₱4,032) for yearly.
This is why your billing date matters more than the support reply speed. If you contact them one day before renewal, send the request through more than one channel so there is a timestamp showing you acted before the charge.
Your drafts and account data may not stay forever
Essaybot does not clearly publish a data retention rule after cancellation (essaybot.com). That means you should assume saved drafts, generated essays, and account history could become inaccessible at any time after your paid access ends.
Before canceling, copy your essays to a local document, export references, and save any receipts. If you later need to dispute a charge with your bank, those records help show what service you used and when you asked to stop.
Refund policy and refund chances for Essaybot users
What the published terms actually say
Here is the blunt answer: the available terms data does not clearly state a general refund policy, unused-period refund policy, or billing-error refund process "No information found in Terms of Service" (essaybot.com). That lack of detail is exactly why users get upset when they expect a partial refund after canceling.
Because there is no verified published pro-rated refund rule, do not assume that canceling halfway through a month means you will get money back for unused days. In real-world subscription disputes, missing policy details usually make the process slower, not easier.
Your rights in the Philippines if the charge is unfair
For consumers in the Philippines, online subscriptions fall under the Consumer Act of the Philippines, Republic Act No. 7394, and related consumer protection rules. There is no universal statutory cooling-off period for all online subscriptions, but direct sales can carry a 7 working day cooling-off period, while many online sellers follow a 7 to 14 day best-practice window.
Here is the thing. If Essaybot charged you after you canceled, or if the charge was unauthorized, your strongest argument is not a vague request for goodwill. It is a documented billing dispute with screenshots, dates, and receipts under RA 7394, plus a bank or e-wallet chargeback request if needed.
How to ask for a refund step by step
Start with Essaybot support because that creates a record. Use live chat on the contact page or email [email protected] and include the exact amount, date, payment method, and your cancellation proof.
- State the charge amount, such as $12.00 (₱672) or $72.00 (₱4,032).
- Attach your cancellation screenshot or confirmation email.
- Ask for a refund due to duplicate, continued, or unauthorized billing.
- Request a reply in writing with the case status.
If support does not fix the issue, contact your card issuer, GCash, Maya, or bank. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-related dispute practices, so do not wait too long.
When to escalate to chargeback, Apple, or Google
If your payment was direct to Essaybot and support stops responding, file a chargeback with your bank or e-wallet provider as a last resort. Submit screenshots of the cancellation request, the confirmation if you have one, your receipts, and the bank statement showing the charge.
If you subscribed through Apple or Google, request the refund through that platform first because the platform controls the payment. For continued charges in the Philippines, you can also file a complaint with DTI under RA 7394 and keep all evidence ready before you do.
Essaybot plans and pricing in Philippine pesos
Current subscription plans
| Plan | Price (USD / PHP) | Billing period | Main features |
|---|---|---|---|
| Monthly | $12.00 (₱672) | Monthly | 100K words, AI edits |
| Yearly | $72.00 (₱4,032) | Annual | 800K words, AI edits |
The published prices above are converted using the provided estimate of 1 USD = 56 PHP, so your actual card charge in the Philippines may differ slightly because of exchange rate movement or bank foreign transaction handling. The source pricing used here comes from the pricing page data (essayness.com).
Which plan costs more and which saves more
The yearly plan is the larger upfront charge at $72.00 (₱4,032), while the monthly plan is the smaller recurring payment at $12.00 (₱672). If you paid monthly for 12 months, you would spend $144.00 (₱8,064), so the yearly plan saves about $72.00 (₱4,032), or roughly 50% compared with paying month by month.
That sounds attractive on paper, but only if you really use it often. If you only needed help for one semester paper or one client project, the annual plan can become expensive fast if cancellation or refund support turns messy.
Billing notes that matter before you renew
No cancellation fee was found in the terms, and no early termination fee was published either (essaybot.com). That is good news, but it does not automatically mean you will get a refund for unused time.
There is also no clear published history of price increases in the verified data. Since pricing is tied to USD, Philippine users should watch their card statement closely because a weak peso can make the same $12.00 renewal cost more in pesos next month.
Your rights in the Philippines when a subscription will not stop billing
Laws that matter for an Essaybot dispute
If Essaybot keeps charging you after cancellation, the main local reference is the Consumer Act of the Philippines, Republic Act No. 7394. In plain language, this law supports your right to fair dealing, proper disclosure, and complaint handling for consumer transactions, including online services.
For payment disputes, BSP-related card dispute practices are also relevant because banks and card issuers handle chargebacks. If the problem is a continued charge after a clear cancellation request, your case is stronger when you have dated screenshots and a receipt showing the exact amount charged.
Cooling-off and withdrawal in practical terms
In the Philippines, a 7 working day cooling-off rule is mainly associated with door-to-door or direct sales, not all online subscriptions. For regular online services, there is no universal automatic refund right just because you changed your mind after purchase.
That means your best route with Essaybot is usually one of two things: cancel before the next billing date, or challenge a specific bad charge if it happened after cancellation. If support refuses to help, do not frame it as simple regret. Frame it as a billing issue with evidence.
How to file a complaint if support does not fix it
Start by sending a final written request to Essaybot support with your evidence. If there is no satisfactory response, file a complaint with DTI and then raise the payment side with your bank, card issuer, GCash, or Maya if money was still taken.
- Prepare screenshots of your account and cancellation request.
- Attach receipts and bank or e-wallet statements.
- Write a simple timeline with dates and amounts.
- Submit the complaint to DTI and keep the reference number.
For banks and cards, ask specifically for a chargeback for an unauthorized or continued recurring charge. In the Philippines, many card disputes should be filed within 60 days from the statement date, so act while the transaction is still recent.
Useful authority contacts
For consumer complaints, the agency to know is DTI. For payment disputes involving banks and card issuers, BSP is the financial regulator that can receive complaints if the bank process stalls.
Essaybot's terms data does not clearly identify applicable law or dispute resolution rules (essaybot.com). That makes your own evidence even more important because the public terms do not give Philippine users much guidance.
What real customers say about cancellation and support
The overall pattern is negative
Based on the review data provided, the cancellation experience looks difficult, not smooth. The score pattern is 0 positive and 5 negative out of 5 unique reviews, which is a very bad signal if your main concern is stopping billing or getting help after signup.
Local issue reports match that trend. Two recurring complaints stand out: trouble canceling and continued charges after cancellation requests, plus limited contact options when users need support.
Recurring themes from reviews
| Theme | Frequency | Typical example |
|---|---|---|
| Cancellation difficulty | 2 reviews | Could not stop plan |
| Charge after cancel | 1 review | Unexpected renewal billed |
| Refund problems | 1 review | No money returned |
| Support trust issues | 1 review | Strange contact messages |
Sources summary
| Source | Rating | Number of reviews |
|---|---|---|
| TrustPilot | 1/5 trend | 5 used here |
Only negative user reviews were supplied in the research set, so that is the honest picture of the cancellation discussion here. To stay balanced, the product itself does offer useful AI writing features and relatively simple plan choices, but those positives do not erase the complaints about billing and support.
Individual user comments worth noting
- "I signed up for a free trial and decided not to continue the subscription, but encountered an issue trying to cancel..." (TrustPilot)
- "They took 29.95 like everybody else even though I just used it for one assignment. I knew I was going to cancel after, but I didn't know they would actually charge the amount right away." (TrustPilot)
- "I paid £1000 [about ₱72,000] for my exams and did not pass. I got withdrawn from my university and now they won’t pay me back. SCAM SCAM SCAM" (TrustPilot)
- "I constantly get Whatsapp messages by random people that claim to work here. When I ask how they got my number, they all come up with a vague story that someone in the social media team shared it." (TrustPilot)
- "They scammed me out of an expensive ticket. Do not trust them! You’re better off booking from someone genuine and trusted. Do not trust their fake reviews." (TrustPilot)
Documents to prepare before and after you cancel
What to save before cancellation
Prepare your proof before you start the process. Since Essaybot does not publish a full cancellation workflow in its terms (essaybot.com), your own records can make the difference if a charge appears later.
- Screenshot of the account plan page
- Screenshot of the billing date
- Copy of your latest receipt email
- Saved essays, drafts, and references
What to include in a refund request
If you are asking for money back, send a complete file the first time. Include transaction ID, payment date, amount charged, the last four digits of the card if relevant, and the exact reason such as continued billing after cancellation.
Use the real amount shown on your statement, for example $12.00 (₱672) or $72.00 (₱4,032). A refund request with exact dates and screenshots usually gets handled faster than a message that only says "please refund me."
What to keep after cancellation
After support replies, save the confirmation email, chat transcript, and any screen that shows the renewal is off. Then check your next bank or e-wallet statement to confirm no new charge appears.
If another charge does appear, you now have the full paper trail for DTI or your bank. That is much easier than trying to reconstruct the story weeks later.
Common mistakes that make Essaybot cancellation harder
Using the wrong cancellation channel
A very common mistake is canceling on the website when the subscription was actually purchased through Apple or Google. If the receipt came from the App Store or Google Play, the recurring payment is controlled there, and the website request alone may not stop billing.
Real example: you message website support, get no clear answer, and assume the job is done. Then the App Store or Google Play renewal still goes through because the store subscription stayed active.
Waiting until the last day of billing
Another mistake is sending the request too close to renewal. With live chat and email available 24/7 in theory (essaybot.us), people assume support will process everything instantly, but a timestamped request is not the same as a confirmed cancellation.
Safer approach: cancel at least 3 days before the next charge if you can. That gives you time to follow up if the first response is vague or incomplete.
Expecting an automatic pro-rated refund
Many users think that canceling halfway through the month automatically means a refund for unused time. Essaybot does not clearly publish that rule in the verified terms data, so expecting it by default often leads to disappointment.
Better move: cancel to stop future billing, then request a refund separately only if there was an error, duplicate charge, or post-cancellation charge. Treat those as different steps.
Not collecting proof
Some users close the browser right after sending a request and keep no screenshots. That becomes a problem when a continued charge appears and support asks when you canceled.
Solution: save the account page, the support message, and the confirmation. If support only confirms verbally by phone, follow up by email and ask them to restate the cancellation in writing.
Ignoring your next statement
Cancellation is not finished until you verify the next statement. Continued-charge complaints are part of the known issue pattern, so checking only once is not enough if your card cycle closes later than expected.
Review at least the next 2 billing cycles. If the same merchant appears again, dispute it quickly while you are still inside the likely 60 day window from the statement date.
Cancellation methods compared for speed, proof, and effort
Side by side comparison
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No fee found | Easy |
| App Store (iOS) | Before next billing | No fee found | Medium |
| Google Play (Android) | Before next billing | No fee found | Medium |
| Registered mail | 5-10 business days | No fee found | Higher, best proof |
What this comparison means in real life
Web account cancellation is the most direct if you subscribed on the site and the cancel control is visible. App Store and Google Play are a bit more effort because you need to confirm where the subscription was purchased, but they work well when the payment originated there.
Registered mail is slower, but it gives stronger proof if there is a dispute later. There is no single perfect route here, so choose based on where you paid and how much evidence you want to keep.
What to do right after you cancel
Immediate checks in the first 10 minutes
Right after canceling, verify three things: the subscription status page, your inbox, and your screenshots folder. You want proof that the account shows canceled or non-renewing status before you log out.
Then put a calendar reminder 3 days before the next expected billing date and another on the date your card statement closes. That sounds simple, but it is one of the best ways to catch continued billing early.
How long to monitor your bank and when to dispute
Watch your bank, credit card, GCash, or Maya statement for at least 2 billing cycles. If an unauthorized or continued charge appears, contact the payment provider at once and ask for a chargeback or transaction dispute.
In the Philippines, users can dispute unauthorized or continued charges with their bank or e-wallet provider, and cardholders often have up to 60 days from the statement date to file the dispute. DTI handles the consumer complaint side under RA 7394, while BSP can be relevant if the bank does not handle the case properly.
Alternatives if you still need a writing tool
If you are canceling because the process feels too risky, there are other tools with clearer market positioning. Grammarly offers grammar, tone, and plagiarism support with a free plan and Premium starting at $12.00 (₱672) per month. QuillBot offers paraphrasing and summarizing with Premium starting at $9.95 (₱557.20) per month.
If you need broader content generation, Jasper AI starts at $39.00 (₱2,184) per month, while Rytr starts at $9.00 (₱504) per month and also has a free plan. These are not endorsements, just options to compare if you want a cleaner fit for your actual use.
Useful links
- Essaybot terms
- Essaybot contact page
- Essaybot pricing information
- Department of Trade and Industry
- Bangko Sentral ng Pilipinas
Physical cancellation address and when to use it
Mailing address on record
If you want to send a written cancellation notice, use this address:
- 275 Saratoga Ave, Suite 104, Santa Clara, California 95050, United States
This is useful if online support is unresponsive or if you want an extra layer of proof for a bank dispute. Include your account email, the date of your last charge, and a clear sentence asking for cancellation and no further billing.
When online cancellation is still the faster option
For most users in the Philippines, web account cancellation, live chat, or email will be faster than postal mail. The address is best treated as a backup route, not your only route, because mail can take 5 to 10 business days or longer to become useful in a billing dispute.
If you are close to renewal, use email or chat the same day and save everything. Then, if needed, add postal proof afterward so you have both a fast request and a documented trail.
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Written by Chesca Torres
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
Before canceling your Essaybot subscription, log in to your account and take a screenshot of your current plan and billing page. Check your next billing date and save any necessary essays or drafts. Keep proof of your cancellation request.
If the cancel button is unclear, you can cancel your Essaybot subscription by contacting support via email at [email protected] or through their live chat available 24/7. Make sure to request confirmation of your cancellation.
Yes, if you subscribed to Essaybot through the App Store or Google Play, you must cancel your subscription through those platforms, not via the Essaybot website. Check your app store for specific cancellation instructions.
You can send a cancellation request via registered postal mail to ensure you have proof. Include your account details and a clear request for cancellation to avoid any future charges.
After submitting your cancellation request, monitor your email for confirmation that your subscription has been canceled and that no further charges will occur. Keep any correspondence as proof.