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Cancellation service #1 in Philippines
Myqrcode is a subscription-based QR code service that lets you create dynamic QR codes, track scans, and manage different QR formats for marketing, contact sharing, and business use. The official cancellation page and terms page are live at Myqrcode, while pricing is also published through a related pricing page that lists recurring plans and features such as dynamic codes and scan limits (Myqrcode cancellation page; Myqrcode terms; pricing page).
If you are in the Philippines, the part that usually causes stress is not creating the QR code. It is the billing after a trial or low-cost signup, plus the fear that a code may stop working once you stop paying. That frustration is real. Review data in the research set is heavily negative on cancellation and post-trial charges, with 0 positive and 4 negative reviews in the cancellation-specific sample.
The paid features are straightforward on paper. Plans include dynamic QR codes, multiple QR code types, and scan limits from 1,000 to 10,000 scans. Published examples include Consumer QR V-card Yearly at ₱55.00 monthly, Consumer QR V-card 90-Days Trial at ₱110.00 monthly, Consumer QR V-card 7-Days Trial at ₱165.00 monthly, and business plans at ₱6,050.00 monthly for larger QR code libraries and higher scan limits (pricing page).
Here is the practical takeaway: users are not only paying for design options. They are paying to keep certain QR codes active, editable, and trackable over time. Some complaints say deactivation happened after a short period, followed by a fee demand to reactivate the code. One BBB Scam Tracker report described a QR code being deactivated after seven days, with a reactivation charge of $228.00 (about ₱12,700) that the user said was not disclosed upfront (bbb.org).
Myqrcode has a Filipino-language support page at about us, which suggests some localization for Philippine users. Support is listed by email only at [email protected]. No phone number is available, no live chat is listed, and support hours are not specified. That matters because when a billing issue happens, you may not get instant help.
The business model is best understood as recurring access to premium QR functionality. The terms page does not clearly specify auto-renewal wording, commitment duration, free trial conversion rules, data retention after cancellation, applicable law, or dispute handling in the research summary. In plain terms, some key subscription conditions are not clearly laid out in the extracted data, so you should assume recurring billing can continue until you actively cancel through the right channel.
Many users get frustrated because they think they already canceled, then a new charge appears on the next billing cycle. Before canceling, open your account and take screenshots of your current plan, the Billing tab, the email address on file, and the date of your last payment. If your plan is one of the published recurring offers, such as ₱55.00, ₱110.00, ₱165.00, or ₱6,050.00 per month, save that too.
Also export anything you may need later. If your QR code links to a business card, event page, or campaign, save the destination URLs, analytics screenshots, and the QR image itself. The terms summary does not specify data retention after cancellation, so the safe move is to assume access or edit rights may disappear once the subscription ends.
The fastest direct route is the official cancellation page. Go to cancel subscription, enter the email address you used during registration, and click Cancel Subscription (myqrcode.com). This is the cleanest method if you still know the original email used for signup.
You can also cancel from inside the account. Log in, go to the Billing tab, and click Cancel Subscription (myqrcode.com). If you see any retention screen, discount offer, or prompt to stay, read the page carefully and continue until you reach a final confirmation screen. Heads up: this is where people sometimes stop too early, thinking the subscription is already canceled when it is not.
If you subscribed on an iPhone or iPad through App Store, cancellation must usually be done there. Open App Store, tap your profile icon, select Subscriptions, find My QR Code, then tap Cancel Subscription (myqrcode.com). If you do not see the subscription there, that usually means you did not buy it through Apple.
If you subscribed through Google Play on Android, open Google Play Store, tap the menu icon, open Subscriptions, locate My QR Code, and tap Cancel Subscription (myqrcode.com). This matters because canceling on the website does not always stop store-managed billing, and canceling in the store does not always delete the account itself.
If the website does not recognize your email or the button fails, email [email protected] and include your registered email, payment date, amount, and screenshots. There is no published phone number and no live chat in the support data, so email is the only listed direct support channel. Support hours are not specified.
You can also send a written cancellation notice by post to the listed cancellation address. Some users prefer registered mail for evidence, especially if there is a dispute about timing. If you want proof without going to the post office, some people use digital registered-letter services such as Postclic, which provide timestamped sending and delivery evidence. Use that only as an extra record, not as your only cancellation step.
The truth is, Myqrcode’s cancellation environment looks more complicated than it should be because user complaints go beyond simple billing. A BBB Scam Tracker report says a code was deactivated after seven days and reactivation allegedly cost $228.00 (about ₱12,700) (bbb.org). A Sitejabber complaint in the research data described café loyalty scanners failing after five days with an alleged $250.00 yearly fix fee, about ₱13,900, to restore them (sitejabber.com).
That does not prove every user will face the same problem, but it is enough reason to act early. Cancel before the next billing date, download every code asset you need, and test any customer-facing QR code after cancellation if your business still relies on it. If your QR code is linked to signage, menus, or loyalty cards, replace it before access expires.
Myqrcode says you can cancel through the website, account billing tab, App Store, or Google Play, but the research data does not specify the exact post-cancellation access timeline. In most recurring software subscriptions, cancellation stops renewal and access continues until the current paid period ends. Since Myqrcode does not clearly state this in the extracted terms data, you should confirm the end date in your account or cancellation email.
A practical example helps. If you paid on March 10 and cancel on March 15, your best assumption is that access may remain until the next billing date, which would be around April 10. Do not rely on that without proof. Save the confirmation page and look for wording such as “active until” or “renews on.”
The extracted terms summary does not clearly specify the auto-renewal clause, but published subscription pricing and the presence of a cancellation page strongly indicate recurring billing. In plain language, if you do not cancel, the platform can keep charging the payment method tied to the account for the next cycle.
This is the part that upsets many users in the review sample. Several complaints describe trial or low-entry pricing followed by recurring monthly charges. If you signed up during a short trial, do not wait until the last day. Cancel at least 48 hours before the expected billing date and verify that the status changed.
The terms summary does not specify data retention after cancellation. That means there is no clear promise in the provided data about how long your QR files, analytics, or editable settings stay available. If your QR code is important for your business, save the image files, landing-page links, and campaign statistics before canceling.
If you used a dynamic QR code, treat cancellation as a possible service cut-off for editing or hosting. A static image may still exist in your files, but the destination behavior can depend on the active subscription. For business users, this is one of the biggest operational risks.
The published refund data is simple and not consumer-friendly: no refund after cancellation. That applies to the general policy, the unused period, and even the billing error scenario in the research summary from Myqrcode. If you cancel halfway through a billing cycle, do not expect a prorated refund based on the available data.
This is where Philippine users often feel stuck. You cancel to stop future charges, but the payment you just made may remain non-refundable even if there are unused days left. If you are deciding whether to cancel now or later, the safer move is usually to cancel now and avoid another full charge.
For the Philippines, the key authority is the Department of Trade and Industry, and the main law is the Consumer Act of the Philippines or Republic Act No. 7394. There is no universal statutory cooling-off period for all online subscriptions in the same way some shoppers expect. Door-to-door sales have a seven-working-day cooling-off period, but online subscriptions do not automatically get the same blanket rule.
That said, if the charge was unauthorized, misleading, or continued after a valid cancellation, you still have routes to complain. DTI handles consumer complaints for online subscriptions under RA 7394, and your bank, credit card issuer, GCash, or Maya may let you dispute the charge, especially if you kept screenshots showing you canceled on time.
Even with a strict no-refund policy in the data, you can still send a refund request if there was a duplicate charge, post-cancellation billing, or a misleading trial flow. Email [email protected] with your registered email, charge date, amount, last four digits of the card if applicable, and screenshots of the cancellation confirmation and bank statement.
If support does not respond or rejects a clearly unauthorized continued charge, a chargeback may be the practical last resort. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-related banking practice. If you paid through GCash, Maya, or a credit card, file the dispute quickly and attach all evidence.
Use chargeback for continued billing after cancellation, charges you did not authorize, or a service that materially differed from what was sold. For App Store or Google Play purchases, start with the store’s subscription and refund system because Apple and Google manage those billing rails. For direct web payments, go to your card issuer or e-wallet provider, then to DTI if the merchant response is unsatisfactory.
The current research summary from Myqrcode terms does not specify auto-renewal wording, commitment duration, free trial conversion terms, data retention after cancellation, applicable law, or dispute resolution. That is the biggest contract-related issue for a user trying to assess risk before subscribing or canceling.
In practical terms, if a condition is not clearly spelled out in the extracted data, you should not assume it favors the customer. If you are still subscribed, take screenshots of every billing and plan page now. If you are joining on a trial, put the expiry date in your calendar the same day.
The user review pattern suggests that some people did not expect the price jump or ongoing need to pay to keep a QR code active. A review in the sample said a trial was followed by $49.00 monthly charges, about ₱2,730, without clear indication that billing would continue (TrustPilot). Another said premium payments had to continue every year to keep codes active, which the reviewer felt was not clearly stated (TrustPilot).
So if your Myqrcode account started with a short trial or promo entry point, do not wait for a reminder email that may never arrive. Open the billing area now, verify the active plan, and cancel through the matching channel before renewal.
| Plan | Price (PHP) | Billing period | Main features |
|---|---|---|---|
| Consumer QR V-card Yearly | ₱55.00 | Monthly | Dynamic QR, 10 types, 1,000 scans |
| Consumer QR V-card 90-Days Trial | ₱110.00 | Monthly | Dynamic QR, 15 types, 1,500 scans |
| Consumer QR V-card 7-Days Trial | ₱165.00 | Monthly | Dynamic QR, 20 types, 1,000 scans |
| Mcom QR Business Pro/Plus Yearly | ₱6,050.00 | Monthly | Dynamic QR, 150 types, 10,000 scans |
| Mcom QR Business Pro Yearly | ₱6,050.00 | Monthly | Dynamic QR, 150 types, 1,000 scans |
The pricing data says these peso figures were converted from USD at the exchange rate at the time of retrieval, so the exact PHP amount may change over time (pricing page). Since the source pricing appears to originate from USD, the underlying card charge may still be processed in a foreign currency depending on how the merchant bills.
The least expensive published plan in the dataset is Consumer QR V-card Yearly at ₱55.00 monthly. The most expensive published plans are the two business offers at ₱6,050.00 monthly. That is a huge gap, so small users should check whether they accidentally upgraded into a business tier after a trial or onboarding flow.
The naming is also confusing because some plans contain words like “Yearly” while the pricing field in the dataset says “Monthly.” That mismatch is another reason to screenshot your billing page before canceling. If the invoice frequency shown in your account differs from the plan name, trust the billing screen and your card statement, not the label alone.
If you only need a simple QR code for a menu, profile, or one landing page, a recurring subscription may be overkill. Free or lower-cost alternatives such as ZodQR, ME-QR, and QRCodeFox can be enough for basic use. Bitly and QR.io also offer free entry points with paid upgrades.
The bigger the gap between what you use and what you pay, the stronger the case for canceling now. Paying ₱6,050.00 a month for 150 QR code types and 10,000 scans makes sense only for active marketing teams, not for a single café poster or a contact card.
For users in the Philippines, the key framework is the Consumer Act of the Philippines or RA 7394, with complaint handling by the Department of Trade and Industry. If you subscribed to a Myqrcode plan online and the billing or marketing was misleading, DTI is the consumer agency to approach. For payment disputes, BSP-related channels apply through your bank or e-wallet provider.
The extracted Myqrcode terms data does not clearly state auto-renewal, free-trial conversion, or dispute rules. If a platform leaves those points unclear and you were later charged after what you believed was a valid cancellation, that gap can help support your complaint narrative with DTI. Your evidence matters more than abstract arguments.
In the Philippines, a seven-working-day cooling-off period is recognized for door-to-door sales, but there is no universal online subscription cooling-off rule that automatically guarantees cancellation and refund for services like Myqrcode. So for online software subscriptions, you usually need to rely on the merchant’s policy, your payment dispute rights, and consumer protection against misleading practices.
That means timing is everything. If you are still inside a trial or before the next billing date, cancel immediately. If you were already charged, gather proof and shift into refund or dispute mode rather than waiting for the next cycle.
Start with the merchant. Email [email protected] and ask for a written resolution. If nothing useful happens, prepare a short complaint timeline with dates, amounts, screenshots, and the exact problem, such as continued billing after cancellation or an undisclosed reactivation fee.
For consumer complaints about online subscriptions, contact DTI through its official website. For disputed card or e-wallet charges, use your bank’s dispute channel, GCash help center, Maya support, or your credit card issuer. If the charge is unauthorized or continued after cancellation, do not delay because time limits matter.
You should keep your complaint focused on facts: date subscribed, date canceled, date charged, amount charged, and copies of the confirmation screen. That format works better than a long emotional explanation and gives DTI or your bank something concrete to review.
Based on the research sample, cancellation sentiment is poor. The dataset shows 0 positive and 4 negative cancellation-related reviews, which points to a difficult or frustrating experience rather than a smooth self-service process. If you are trying to cancel Myqrcode, assume you may need screenshots and follow-up, not just one click.
To be fair, users do seem to like the basic ease of creating a QR code. The problem starts when the code deactivates, the pricing after trial feels unclear, or support is hard to reach. That balance matters: the creation flow may be easy, while the subscription exit can still be painful.
| Theme | Frequency | Typical example |
|---|---|---|
| Charge after cancel | 3 reports | Monthly fee continued |
| Hidden fee | 2 reports | Reactivation cost surprise |
| Code deactivation | 2 reports | QR stopped working fast |
| Poor support | 1 report | No useful response |
| Source | Rating | Number of reviews |
|---|---|---|
| TrustPilot | 1/5 | 4 |
| BBB Scam Tracker | Complaint record | 1 |
| Sitejabber | User complaint | 1 |
This step saves a lot of stress later. Take screenshots of the plan name, billing page, renewal date, and the email address tied to the account. If the plan price shown is ₱55.00, ₱110.00, ₱165.00, or ₱6,050.00 monthly, capture that amount clearly.
If your QR code is already printed on posters, menus, packaging, or event materials, save both the QR image and the linked destination. If the service stops or deactivates the dynamic destination, you will need those records to rebuild quickly on another platform.
Save transaction IDs, invoice emails, statement lines, and the exact dates of each charge. If you paid with GCash, Maya, or a card, export the transaction details as soon as the charge appears. Banks and e-wallets respond better when you attach the charge amount and date in one clean file.
You should also save the cancellation proof itself. That can be the final confirmation screen, a cancellation email, or the Billing tab showing inactive status. Without that, proving continued billing becomes harder than it should be.
A classic mistake is canceling on the website when the subscription was bought through App Store or Google Play. If Apple or Google is the billing party, you need to stop the subscription in that store. Otherwise, the merchant account may look inactive while the store charge keeps renewing.
Use the same route where the payment started. Website purchase means website or account billing tab. App purchase means the app store subscription menu.
Some users click a cancel link, see a discount or a pause offer, and assume the job is done. Then the next charge arrives. If you are shown any page offering a lower price or asking if you are sure, continue until you see a final cancellation confirmation.
This matters even more with a service that already has complaints about unclear billing. One missed final click can cost another full monthly charge.
Myqrcode’s refund data says no refund after cancellation, including unused periods. So if you cancel on day 3 of a monthly cycle, you should expect renewal to stop, but not a partial refund for the remaining days. This is one of the biggest expectation gaps for users.
If you want money back, your strongest cases are unauthorized charges, continued charges after cancellation, duplicate billing, or a misleading signup path. Those are dispute scenarios, not standard cancellation refunds.
If your café menu, loyalty card, or event pass depends on a dynamic QR code, waiting until after cancellation is risky. Research complaints mention codes stopping after a few days and reactivation charges being demanded by some users’ accounts of their experience (bbb.org; sitejabber.com).
The safe fix is to prepare a replacement QR code before the current paid period ends. Test it on two devices and update printed materials if needed.
Many people cancel, save the email, and forget to check the next card or e-wallet statement. Then the dispute window gets shorter. In the Philippines, you typically have about 60 days from the statement date to dispute a transaction through the bank or card issuer, so monitoring matters.
Set two reminders: one on the expected renewal date and one when your next statement is issued. If a charge appears, file the dispute the same week.
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No fee found | Easy |
| App Store (iOS) | Before next billing | No fee found | Medium |
| Google Play (Android) | Before next billing | No fee found | Medium |
| Registered mail | 5-10 business days | No fee found | Higher, best proof |
The website or account billing route is the quickest when it works. App Store and Google Play are just as valid if that is where you subscribed, but users often overlook them. Registered mail is slower, though it can help if you need a strong paper trail for a dispute.
No cancellation fee or early termination fee was found in the available terms data. That is the good news. The bad news is that refund success appears weak, so your goal should be stopping future billing cleanly and documenting every step.
As soon as you cancel, look for a confirmation email or a changed account status in Billing. Take a screenshot showing the date and time. Then set a calendar reminder for the next expected billing date and another reminder for the day your next card or e-wallet statement is generated.
If you still need a working QR code after canceling, build the replacement now. Good lower-cost or free alternatives from the research list include ZodQR, ME-QR, Bitly, QR.io, and QRCodeFox. ZodQR and ME-QR stand out if you mainly want free generation, while Bitly is useful if you also want link management and analytics.
Watch your bank, credit card, GCash, or Maya history for at least one full billing cycle after cancellation. If an unauthorized or continued charge appears, contact the payment provider immediately and attach your cancellation proof. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute the transaction.
If merchant support does not fix the problem, you can escalate to your bank or e-wallet provider and also bring the matter to DTI under RA 7394 for the consumer side of the complaint. Keep the case simple: canceled on this date, charged on that date, amount was this much, proof attached.
If you want to send a written notice, use the listed cancellation address:
The service is mainly handled online, so this address is best used as a backup record rather than your only method. The note in the research says Addr Com is a business located at this address, which is another reason to pair any postal notice with an online cancellation attempt and an email to [email protected].
Use the physical address if you already canceled online but want an extra proof trail because billing continued or support did not answer. Send a short letter with your account email, cancellation date, charged amount, and request to terminate recurring billing immediately.
For most Philippine users, the practical order is simple: cancel online first, email support second, monitor your statement third, and only then use postal evidence if the problem remains. That approach is faster, cheaper, and easier to present later to your bank or to DTI.
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Written by Chesca Torres
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.