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Cancellation service #1 in Philippines
Tubekarma is a subscription-based YouTube growth service that promises more views and subscribers through managed promotion campaigns on its own network. The company presents itself as a tool for creators who want faster channel growth, and its support contact is [email protected] with a contact page on the official site: Tubekarma contact.
The basic model is simple: you sign up for a short free trial, connect your campaign, and Tubekarma continues as a paid plan unless you cancel in time. The service states that it operates on a monthly basis, but the published plan display also shows weekly pricing and a 3-day free trial, which is exactly why many users get confused about when charges begin and when they need to cancel.
Users are not paying for video editing or ad credits. They are paying for traffic and subscriber growth campaigns. The plan descriptions mention a set number of social media accounts sending traffic, with the larger plans offering more aggressive growth. In plain terms, you are buying exposure and subscriber acquisition attempts, not guaranteed long-term audience quality.
That distinction matters in the Philippines because some users expect a standard SaaS dashboard and clean self-service controls, but Tubekarma looks more like a managed promotion service with limited transparency. Local complaints often focus on two things: results that do not match the promise and continued charges after attempted cancellation.
Tubekarma appears available to users in the Philippines through its website, and the company also publishes cancellation routes for App Store and Google Play subscriptions on its site. There is no sign of local Philippine pricing, no published GCash or Maya billing option in the verified data, and no Filipino-language support channel in the official support details.
Heads up: pricing is published in U.S. dollars, not pesos. For Philippine users, that means possible foreign transaction fees on top of the plan price. One negative review even mentioned an added card fee after a charge, which is a common pain point when a foreign merchant bills a Philippine card.
Many Tubekarma users get frustrated when the process is unclear or when a charge appears after they thought they had already canceled. Before doing anything, log in and note your exact billing date, save a screenshot of your current plan page, and save any email showing your trial start date. Those three records matter if you later need a refund or a chargeback.
If you started with the 3-day free trial, cancel before the third day ends. If your subscription is already paid, Tubekarma says service continues until the end of the billing cycle after cancellation. That means canceling stops the next renewal, but it may not stop access right away.
The direct web route is the main cancellation method listed by Tubekarma. Log in on the Tubekarma website, open your account settings or subscription management area, choose the cancellation option, and follow the on-screen prompts until you reach the final confirmation. The practical click path is usually Account Settings > Subscription Management > Cancel Subscription, based on the company’s own instructions on tubekarma.com.
Do not stop after clicking the first cancel button. Services like this sometimes show an extra confirmation screen or retention message before the cancellation is complete. Since no dark pattern was formally identified in the research, the bigger risk here is simpler: users think they are done too early. Stay on the page until you see a final success message, then take a screenshot with the date and time.
If you need help during the web process, the support article and contact pages are here: Tubekarma help article and Tubekarma contact page.
If you subscribed through iPhone or Android billing, cancel inside the store where you originally paid. This is one of the biggest mistakes people make. Deleting the app or emailing support is not enough if Apple or Google is the billing provider.
For App Store on iPhone or iPad, open App Store > Profile icon > Subscriptions > TubeKarma > Cancel Subscription. Confirm when prompted. For Google Play on Android, open Google Play Store > Profile or Menu > Payments and subscriptions > Subscriptions > TubeKarma > Cancel. Confirm the final step and save the cancellation screen.
App store cancellations usually give stronger proof because Apple and Google create a dated subscription record. The trade-off is timing. A store update can take a little while to reflect, so do it at least 5 to 10 business days before the next billing date if you want the safest margin.
Tubekarma support can be reached at [email protected]. Email support is listed as available 24/7, while the published phone number is +1-650-253-0000 during Pacific Time business hours. The phone route is less useful for most users in the Philippines because of time zone differences and the fact that support is described as primarily email-based.
If you email, send a short and specific message with your account email, plan name, last charge date, and a direct instruction such as: “Please cancel my Tubekarma subscription effective immediately and confirm by email.” Then attach your screenshots. This is the cleanest record if a billing dispute happens later.
A postal cancellation is also possible if you want an offline record. Some users prefer registered mail when they cannot access their account. If you want digital proof without using traditional registered mail, services like Postclic offer a certified digital letter with timestamped sending and receipt records. Use it only as an extra option, not as your only step.
Tubekarma says you can cancel at any time, but the service continues until the end of your current billing cycle. So if you paid on March 10 and cancel on March 15, access and campaign activity may continue until around April 10. The cancellation is mainly about stopping the next renewal.
This point matters because many users expect immediate shutdown and immediate refund. Tubekarma’s published policy does not promise that. In practice, you should assume the service remains active for the rest of the paid period unless support confirms something different in writing.
Tubekarma does not clearly spell out an auto-renewal clause in the terms data provided, but the subscription setup and billing cycle structure strongly suggest recurring billing unless canceled. The 3-day free trial is the critical point. If you let the trial roll into a paid period, normal charges apply according to the company’s own description.
That means forgetting to cancel is expensive, especially for Philippine users paying in foreign currency. A weekly charge in dollars can also trigger foreign transaction fees on local cards, which makes the total cost higher than the headline price.
Tubekarma does not specify what data it keeps or deletes after cancellation in the terms data. That is a gap. If you connected campaign information, account emails, or channel-related details, export or save what you need before ending the service.
Just a reminder: if you want records later for DTI, BSP, or your bank, keep copies of dashboard screenshots, receipts, and support emails for at least 60 days after your last statement date. That timeline lines up with common dispute windows for Philippine cardholders.
Tubekarma states that it offers a 30-day refund policy and that you can claim a full refund within the first 30 days of registration, described as a risk-free trial period in its own wording. That is the strongest refund promise in the verified data, and it comes from tubekarma.com.
Here is the catch: Tubekarma does not clearly say whether it gives pro-rated refunds for unused days after a paid cycle has started. The published information says service continues until the end of the billing cycle after cancellation, but it does not confirm a partial refund for the unused portion. Based on the wording alone, do not assume you will get a pro-rated refund.
For Philippine users, there is no universal cooling-off period for every online subscription. Under the Consumer Act of the Philippines or RA 7394, unfair or misleading practices can still be challenged, and DTI handles consumer complaints involving online subscriptions. Door-to-door sales have a 7 working day cooling-off rule, but that is not the normal setup for Tubekarma.
In practical terms, your strongest refund basis with Tubekarma is usually the company’s own 30-day refund promise plus your proof of cancellation or service issues. If you were charged after canceling, that moves from a simple refund request to a potential billing dispute.
Use email first because it creates a paper trail. Send your request to [email protected] with the subject line “Refund request within 30 days” if you are still inside that period. Include your full name, account email, payment date, amount charged, and screenshots of the cancellation page or confirmation email.
Be direct. Ask for two things in the same email: cancellation confirmation and refund confirmation. If you subscribed through App Store or Google Play, also use the store’s refund tools because platform billing can sometimes be reversed faster there than through the merchant.
If Tubekarma charges you after cancellation or ignores a clear billing error, your last-resort option is a dispute with your bank, credit card issuer, GCash, or Maya. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute unauthorized or continued charges under BSP-related banking practice. Save every screenshot because this evidence often decides the case.
You can also file a complaint with DTI for an online subscription issue under RA 7394. If the payment came through Apple or Google, file through those platforms too. Use chargeback only after trying the merchant route, unless the charge is clearly unauthorized and urgent.
The terms data says Tubekarma offers a 3-day free trial. If you cancel before the trial ends, no charges should apply. After the trial, normal charges apply, and the service says it operates on a month-to-month basis with cancellation allowed at any time.
This is the part many people miss. A short trial means the deadline comes fast. If you signed up late at night in the Philippines, your billing cutoff may not feel intuitive because the merchant and support hours are tied to a different time zone.
Tubekarma does not clearly state an auto-renewal clause in the terms data provided, but the subscription structure implies recurring billing. The terms data also does not clearly specify the governing law, dispute process, or what happens to your data after cancellation. For users, that means less clarity than you would expect from a subscription service.
The truth is, Tubekarma’s cancellation and terms information is more fragmented than it should be. You can still cancel using the official methods, but you should document everything because the missing detail around disputes and data retention leaves too much room for confusion.
The research data lists three plans and says pricing is shown in U.S. dollars, while the visible plan records provided show ₱0.00 weekly with a 3-day free trial note. User reviews, however, mention much higher real charges such as $99.00 (₱5,544) per week and about £187 in one case. Because the verified pricing snapshot is incomplete, the safest way to read the table below is as a plan structure guide, not a full final invoice forecast.
Plan | Price (USD / PHP) | Billing period | Main features |
|---|---|---|---|
Individual | $0.00 (₱0) | Weekly | 40 traffic accounts |
Influencer | $0.00 (₱0) | Weekly | 80 traffic accounts |
Pro | $0.00 (₱0) | Weekly | 200 traffic accounts |
The visible research snapshot is clearly incomplete, so do not assume Tubekarma is actually free. The stronger clue comes from review evidence, where one user cited the Influencer plan at $99.00 weekly (₱5,544). Another review described a trial that turned into a charge of about £187 [roughly ₱13,500 plus fees].
For Philippine users, the real issue is not just the headline price. It is the combination of a short 3-day trial, foreign currency billing, and possible transaction fees. If you are already on a paid plan and the growth quality feels weak, cancel before the next renewal rather than waiting for one more cycle.
If you are in the Philippines, the main law to know is the Consumer Act of the Philippines, RA 7394. This law covers unfair or deceptive sales practices and gives consumers a route to complain through the Department of Trade and Industry or DTI for online subscription issues. For card disputes and continued charges, the banking side usually falls under processes supervised by the Bangko Sentral ng Pilipinas or BSP.
Tubekarma’s own published policy gives you a 30-day refund window, which is actually more concrete than the general legal position for many online subscriptions. So your strongest complaint often combines both points: the company’s refund promise and your rights under RA 7394 if billing or advertising was misleading.
There is no blanket rule that gives every Philippine user a fixed cooling-off period for all online subscriptions. A 7 working day cooling-off rule applies more clearly to door-to-door or direct sales. For an online service like Tubekarma, your practical protection is the merchant’s own refund policy, your right to contest misleading conduct, and your ability to dispute unauthorized charges.
If you canceled within the 3-day trial or within the 30-day refund period, say that clearly in your complaint. Dates matter. Attach the signup date, cancellation date, and the exact amount charged. That timeline makes your case stronger than a generic complaint saying the service was “hard to cancel.”
Start with Tubekarma support and give them a short deadline, such as 3 business days, to confirm cancellation or refund. If nothing moves, file a complaint with DTI and then contact your bank, GCash, Maya, or card issuer for a billing dispute. Banks often ask for proof that you tried to settle the issue with the merchant first.
Useful public contacts can change, so use the official government websites when you file. For Tubekarma-specific complaints, include screenshots, receipts, the merchant name, and any email from support. If a charge appears after cancellation, mention that directly as an unauthorized or continued recurring payment.
Based on the review set provided, cancellation looks difficult, not smooth. The overall sentiment is 0 positive and 4 negative out of 4 unique reviews. The recurring problems are unexpected charges after cancellation, weak customer service response, and trouble accessing the account to manage billing.
For balance, the official site does at least publish multiple cancellation methods and a support email. That is better than having no visible process at all. Still, the review trend is fully negative in the data provided, so Philippine users should document every step carefully.
Theme | Frequency | Typical example |
|---|---|---|
Post-cancel charges | 2 reviews | Trial still billed |
Poor support | 2 reviews | No useful reply |
Weak results | 1 review | Low subscriber growth |
Account access issues | 1 review | Could not log in |
Source | Rating | Main topic | Sentiment |
|---|---|---|---|
TrustPilot | 1/5 | Unexpected charges | Negative |
TrustPilot | 1/5 | Repeated billing | Negative |
TrustPilot | 1/5 | Poor service | Negative |
TrustPilot | 1/5 | No account access | Negative |
Take screenshots of the plan page, billing settings, and any page showing the next renewal date. Save the welcome email, trial email, and the receipt from your card, App Store, or Google Play. If the service promise influenced your purchase, save that page too.
This sounds basic, but it is exactly what helps when a merchant says there is no active subscription or no cancellation request on file. A dated screenshot from the dashboard is often stronger than a long explanation sent days later.
For a refund request, keep the transaction ID, billing date, charged amount, and your cancellation proof in one folder. If your bank statement shows a foreign merchant descriptor, screenshot that too. Philippine banks and e-wallets often ask for both the merchant name and the exact amount charged.
After cancellation, save the final confirmation screen and any support email reply. Monitor at least the next one or two billing cycles. If a charge appears, you want your evidence ready on the same day you contact the bank.
If you paid through App Store or Google Play, cancel there. A web cancellation request may not stop store billing. This mistake is common across subscriptions and is especially risky during a 3-day trial because the billing window is short.
A real-world scenario is simple: you email support, assume it is done, then Apple or Google still renews because the subscription was never canceled inside the store account.
Several review complaints center on charges after users believed they had canceled. The fix is straightforward: screenshot the last confirmation page and keep the support reply. No proof means you are relying on memory in a dispute, and that is weak evidence.
If support confirms cancellation by email, keep the full message with headers if possible. A plain text note that says “I already canceled” is much less useful than a dated email from the merchant.
A 3-day free trial is short enough that even a small delay can cause a paid charge. Time zone differences make this worse for users in the Philippines dealing with a U.S.-based service. Cancel a day early if you are unsure.
One review described canceling before the trial finished and still being charged. That is exactly why early action and proof matter. The closer you cut it, the harder it is to argue timing without screenshots.
Tubekarma offers a 30-day refund policy, but the company does not clearly promise partial refunds for unused days in the middle of a billing cycle. If you cancel halfway through a paid period, assume access continues until the cycle ends unless support approves a refund separately.
That means you should ask for the refund explicitly. Do not assume cancellation and refund are the same thing. In many subscription systems, they are two separate requests.
Some users stop checking after receiving a cancellation email. That is risky. Continue watching your card, GCash, Maya, or app store statement for at least 30 to 60 days, especially if the merchant bills in foreign currency.
If a continued charge appears, act quickly. In the Philippines, card disputes often work best when you file within 60 days from the statement date and attach all your screenshots from the start.
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | No fee found | Easy |
App Store (iOS) | 5-10 business days | No fee found | Higher, best proof |
Google Play | 5-10 business days | No fee found | Medium |
The best route depends on where you originally paid. Web cancellation is direct and fast if your billing is with Tubekarma itself. App Store and Google Play give stronger billing records if the subscription started there. Email is useful as backup proof in every case.
No cancellation fee was found in the terms data, and no early termination fee was identified either. That said, the real financial risk is not a fee but an unwanted renewal charge if the cancellation is not completed correctly.
Right after canceling, confirm that you received a success screen, an email, or an updated subscription status. Put a calendar reminder 2 days before the next expected billing date and another reminder on the billing date itself. That gives you two chances to catch a problem early.
If the account page still shows an active plan after you canceled, contact support the same day at [email protected]. Include the screenshot and ask them to confirm the exact date the subscription will end.
Watch your card, GCash, Maya, or app store billing records for at least 60 days. If an unauthorized or continued charge appears, contact the payment provider immediately and request a chargeback or dispute review. Under common BSP-related dispute practice, cardholders often have up to 60 days from the statement date to challenge a transaction.
If the merchant does not resolve the issue, DTI can handle consumer complaints under RA 7394. Your screenshots, receipts, and cancellation confirmation are the backbone of that complaint.
If you are leaving Tubekarma and want a different kind of customer experience or support platform, the research data points to SurveySensum, Medallia, and Zendesk CX + Feedback Add-ons. These are not direct YouTube growth clones, but they are better known for structured support, feedback tracking, and enterprise-grade service processes.
SurveySensum is aimed at CX teams, Medallia fits larger organizations, and Zendesk is widely used in Philippine support operations. Pricing is quote-based for all three, so they make more sense for teams than solo creators.
If you want to send a written cancellation notice or supporting documents by mail, use the available cancellation address below:
This is not the fastest method for users in the Philippines, but it can be useful if you cannot access your account or you want an additional paper trail alongside email.
If you send a letter, include your full name, account email, billing date, plan name, and a clear sentence asking for cancellation and written confirmation. Also send the same request by email to [email protected] on the same day so you are not relying on postal delivery alone.
For most people, the online route is still the practical path: web account cancellation, store cancellation if billed by Apple or Google, and an email record as backup. The address is best treated as an extra option, not the main one.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Sofia Lim
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.