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Cancel GURU
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Guru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Guru: Easy Method
What is Guru
Overview
Guru is a business tool that helps teams create, share and access company knowledge within workflows and integrations. It is used for onboarding, internal documentation and fast in-context answers.
Primary functions
Features include searchable cards, browser and chat integrations, and AI-assisted suggestions to reduce time spent searching for internal information. Pricing and product pages are maintained on the official site.
How to cancel Guru
Knowledge-management workspace (admin cancellation)
- Confirm your workspace renewal date and billing cycle.
- Workspace Admins must notify Guru in writing at least 15 days before the monthly or annual renewal date.
- Send a written request to the billing/contact address shown on your Guru account or official billing page and retain a copy.
Coaching bookings and Guru App (consumer cancellations)
- For coaching bookings, check the individual Guruu profile for the provider's cancellation policy (Flexible/Moderate/Strict) before cancelling a session.
- If you purchased via the Guru App (guruapp.in), you can request cancellation within 30 calendar days by email; follow the app’s published support instructions.
- If a Guruu cancels a session, the learner receives a full refund per platform policy.
What happens when you cancel
Access and renewals
Cancellation prevents future automatic renewals but does not guarantee an immediate refund unless stated in the provider’s policy.
For workspace subscriptions, ensure you cancel at least 15 days before renewal to avoid being charged for the next term.
Data and account retention
Before cancelling, export any essential content; retention practices vary and you should confirm how long access or data remain available after the subscription ends.
Will I get a refund?
Knowledge-management platform policy
Guru does not provide refunds for seats added during the billing term or for cancellations after the renewal date. Missed renewal windows generally do not qualify for refunds.
Coaching bookings and Guru App refunds
- Coaching refunds are assessed case-by-case: valid reasons include no-show by the Guruu, failure to meet agreed requirements, breaches of standards, or verified technical issues.
- Coaching refunds typically exclude Stripe processing fees and a non-refundable US$3 booking fee when applicable.
- The Guru App (guruapp.in) allows cancellations within 30 days; refunds (if eligible) must be made no later than 14 days after the request.
Guru plans and pricing
App store subscription prices
Prices for the Guru AI study app on the Singapore App Store are listed in SGD for monthly, quarterly and annual plans below.
Notes on enterprise pricing
Enterprise and team pricing for the knowledge-management Guru is typically listed in USD per seat; check the official site for up-to-date enterprise rates.
| Plan | Price | Period |
|---|---|---|
| Guru AI: Study App Monthly | S$14.98 | Monthly |
| Guru AI: Study App Quarterly | S$34.98 | 3 months |
| Guru AI: Study App Annual | S$59.98 | Annual |
| Guru AI: Assinatura GuruIA | S$2.98 | Unknown |
Your consumer rights in Singapore
Cooling-off and digital goods
Singapore consumer protections may include cooling-off periods for some purchases, but rights vary by provider and type of digital service.
The Guru App’s 30-day cancellation window (where offered) may exceed common 14-day standards for some digital sales.
Service-specific limitations
- For coaching bookings, refunds depend on the provider’s stated policy and platform rules; changing your mind is often not a valid refund reason under those policies.
- Always review the specific provider cancellation policy (Flexible/Moderate/Strict) before paying to understand your rights.
Customer experiences
Positive feedback
Users praise Guru for ease of use, helpful AI features, and seamless integrations with Chrome and Slack that make knowledge accessible within workflow.
Testimonials often highlight value for onboarding, internal consistency, and effective in-context retrieval when configured well.
Common complaints
Recurring concerns focus on search limitations: exact-match dependency, limited filtering, and occasional irrelevant or duplicate results.
These issues can affect discoverability unless administrators curate content and structure cards carefully.
Documentation checklist
Before you cancel
- Subscription renewal date and billing cycle confirmation.
- Billing invoices or receipts for the current term.
- Screenshot or copy of the workspace admin’s cancellation request (written notice).
When requesting a refund or dispute
- Evidence of service failure: screenshots, session logs or no-show confirmations.
- Payment transaction IDs and card statements showing charges.
- Correspondence with the provider or Guruu showing attempted resolution.
Common mistakes
Missed notice windows
Waiting until after the renewal date is a frequent error; Guru requires written notice at least 15 days before renewal for workspace cancellations.
Missing this window often results in being charged for the next term without a refund.
Assuming automatic refunds
Many buyers assume refunds are automatic; in practice, refunds depend on the product: enterprise seats, mid-term seat additions and missed renewals are typically non-refundable.
For coaching or app purchases, refunds require specific qualifying reasons and documentation.
Comparative recap
Quick comparison overview
The table below summarizes cancellation notice and refund tendencies across the main Guru contexts: workspace subscriptions, coaching bookings, and the Guru App.
How to choose which path applies
Use this recap to identify which cancellation route fits your purchase and follow the provider-specific steps highlighted earlier.
| Platform | Cancellation notice | Refund policy | Typical best use |
|---|---|---|---|
| Guru (knowledge-management platform) | Workspace Admins must notify in writing ≥15 days before renewal. | No refunds for seats added mid-term or missed renewal windows. | Team knowledge base and internal documentation. |
| Guru Help Center (coaching bookings) | Follow the individual Guruu’s Flexible/Moderate/Strict policy listed at booking. | Refunds case-by-case; full refund if Guruu cancels; fees may apply. | One-on-one coaching and paid sessions. |
| Guru App (guruapp.in) | Users can cancel within 30 calendar days via email (app support). | Refunds within 30 days if eligible; reimburse no later than 14 days after request. | Individual app subscriptions and study materials. |
After cancelling
Verify cancellation and billing
- Confirm you received written confirmation of cancellation and keep a copy.
- Check your card or billing statements for any unexpected charges after the cancellation date.
Helpful links and next steps
For official pricing and account pages, see Guru’s pricing page: Guru pricing.
For the Guru AI study app on the Singapore App Store, see: Guru AI on App Store (SG).
Address
Company address
Guru corporate address (public contact): 500 Yale Ave N, Seattle, Washington, 98109 US.
Local Singapore contact
No dedicated Singapore office contact is provided in the verified sources above; use the official site or app support for local enquiries and billing questions.