Cancellation Artgrid: Easy Method

What is Artgrid

Overview

Artgrid is a subscription service that provides high-quality stock video footage for filmmakers and content creators. It offers unlimited downloads under license tiers intended for different production needs.

Who uses it

Users include independent creators, agencies, and production teams seeking HD, 4K - 8K, ProRes/DNxHR, and RAW footage. Subscriptions are billed annually in USD and include unlimited downloads for the chosen plan.

How to cancel Artgrid

If you purchased via the App Store (iOS)

• Open iPhone Settings > your name > Subscriptions, and cancel the Artgrid subscription from your Apple ID subscriptions.
• After cancelling in Apple, contact Artgrid support to notify them and complete processing; see an external step-by-step guide: Postclic - How to cancel Artgrid.

If you purchased via Google Play or on the web

• Google Play (Android): Open Google Play Store > Menu > Subscriptions and cancel Artgrid there, then contact Artgrid support to finalize the cancellation. See the guide: Postclic - How to cancel Artgrid.
• Web purchases (artgrid.io): There is no on-site cancel button. You must email Artgrid support or submit a cancellation request via their Help Center form and include your account name and email. See the external guide: Postclic - How to cancel Artgrid.

What happens when you cancel

Access after cancellation

After you cancel, your subscription will not auto-renew at the next billing date. You typically retain access to the service for the remainder of the paid period.

Account data and downloads

Downloaded assets remain subject to the licensing terms you accepted. Keep records of licenses and downloaded files for future reference and proof if required for a refund or dispute.

Will I get a refund?

Refund policy summary

Artgrid’s stated policy allows refunds within 14 days of payment provided you have not downloaded any clips or assets during that period, including after an auto-renewal.

How to request a refund

• Contact Artgrid support with your account details (name, email, license info) and evidence that no assets were downloaded.
• Artgrid will assess the request and process refunds according to its policy; keep clear documentation when you contact support.

Artgrid plans and pricing

Price overview

Artgrid offers annual-only plans billed in USD. The SGD prices below are approximate, converted for Singapore users as noted.

Plan features at a glance

All plans include unlimited downloads for their supported formats and resolutions. Choose based on desired quality (HD vs 4K/8K vs RAW) and codec support.

Your consumer rights in Singapore

Relevant protections

Singapore’s Consumer Protection (Fair Trading) Act offers protections against certain unfair trading practices. Remedies may be available where services are misleading or fail to deliver promised remedies.

Practical routes for disputes

• If you believe you were misled or billed unfairly, you may lodge a complaint with CASE (Consumers Association of Singapore) or consider the Small Claims Tribunal for monetary claims.
• For general guidance on consumer rights and recourse in Singapore, see: Consumer rights and recourse (SingaporeLegalAdvice).

Customer experiences

Positive feedback

Many users praise Artgrid for high-quality, inspiring footage that is creative and well-lit. Reviewers often note the professional production value and useful clips for storytelling.

Negative feedback

Common complaints include difficulty finding a visible cancel button, needing to email support, unexpected charges (including full-year fees), and problems obtaining refunds even within the 14-day window.

For user reviews and trends, see community feedback: Artgrid reviews (Trustpilot).

Documentation checklist

Before contacting support

• Account name and registered email address
• Order or invoice number and transaction date
• License information or screenshot of subscription details

If requesting a refund

• Proof that no assets were downloaded during the 14-day refund window
• Any correspondence with Artgrid, Apple, or Google Play about cancellation
• Payment receipts or billing statements showing the charge

Common mistakes

Confusing platform cancellations

Example: Cancelling on the Artgrid website does not stop renewals billed through Apple or Google. Always cancel in the storefront where you originally subscribed.

Missing proof and timing

Example: Requesting a refund without evidence that no assets were downloaded or after the 14-day window can lead to denial. Keep clear logs and act promptly.

Comparative recap

Summary table purpose

This table summarizes plans, typical cancellation method, and refund window to help quick decision-making.

How to use it

Match your purchase channel to the cancellation method column, and gather the listed documents before contacting support.

After cancelling

Follow-up actions

• Save all confirmation emails and any cancellation reference numbers you receive.
• Check payment statements to confirm no further renewals occur after the paid period ends.

Useful links and references

• Step-by-step cancellation guide: Postclic - Cancel Artgrid
• User reviews and common issues: Artgrid reviews (Trustpilot)
• Singapore consumer rights resource: Consumer rights and recourse (SingaporeLegalAdvice)
• SGD/USD reference used for price approximations: USD/SGD historical rates (Twelve Data)

Address

Company contact address

For correspondence related to billing or legal notices, use your records from the purchase confirmation. The local address provided here is for general reference.

Reference address

121 Sunny Field Drive, Madison, AL 35758, USA