Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel DOCHUB
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Dochub service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dochub: Easy Method
What is Dochub
Overview
DocHub is a cloud-based document management platform for editing, signing, and sharing PDFs and other documents online.
It supports form filling, annotations, eSignatures and integrations with cloud storage to streamline document workflows.
Main features
Key features include document editing, eSignature requests, envelopes, templates and collaboration tools for teams.
DocHub is available via web and app stores, and offers Free and paid plans with expanded limits and verifications.
How to cancel Dochub
Cancel via Google Play
- Open the Google Play Store app on the device where the subscription was purchased.
- Tap your profile → Payments & subscriptions → Subscriptions → select DocHub → Cancel subscription.
- Note: Deleting your DocHub account does not cancel Google Play subscriptions; cancel in Google Play to stop charges.
- Reference: Google Play cancellation steps.
Cancel via Apple App Store
- Open iOS Settings → tap your Apple ID → Subscriptions → find DocHub → Cancel Subscription.
- Ensure you cancel in the App Store; deleting your DocHub account will not stop App Store billing.
- Reference: App Store cancellation guidance.
Cancel a web (direct) subscription
- If you subscribed directly on DocHub, cancel from your account settings: open your account → Subscription tab → Cancel Subscription.
- Alternatively contact DocHub support to request cancellation if you cannot cancel in the dashboard.
- Reference: DocHub refund and subscription information: DocHub refund policy form.
What happens when you cancel
Access and features after cancellation
Cancellation stops automatic renewal of paid plans, but paid features remain active until the current billing period ends.
After the billing period ends, your account will revert to the Free plan with its lower limits and feature set.
Billing and renewals
Canceling prevents future billing; you will not receive a refund by default for the remainder of an already-paid period.
If you purchased via Google Play or Apple, you must cancel through those stores to stop future charges from those platforms.
Data and account deletion
Deleting your DocHub account is permanent and irreversible; it removes your documents and settings per DocHub policy.
Account deletion does not automatically cancel third-party subscriptions - cancel those separately in the store where you purchased.
Will I get a refund?
General refund policy
DocHub’s Terms of Service state that fees are generally non‑refundable, even if services were unused.
Unused prepaid services typically expire without refund under DocHub’s policy.
Exceptions and requesting a refund
- Refunds may be possible in limited circumstances, for example first-time purchases made via self-service checkout if DocHub expressly offers a refund.
- To request a refund or ask about exceptions, contact DocHub support and reference your purchase details and receipt.
- Reference: DocHub Terms and DocHub refund policy form.
Dochub plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Monthly (direct USD) | ≈S$18.90/month | Monthly | Unlimited documents, eSignatures, sign requests, envelopes; password protection; bulk send; 50 signers/request; 35 fax pages/month; signer verifications |
| Pro Annual (US$120/year) | ≈S$13.50/month equivalent | Annual | Same as Pro Monthly, at ~29% discount |
| Pro Annual Discounted (US$10/month equivalent) | ≈S$13.50/month equivalent | Annual | Same as Pro, billed annually |
| Basic (Pixel Pulse) | ≈S$10.80/month | Monthly | Unlimited envelopes; 3 signers/request; unlimited saved signatures; 100 folders; 10 collaborators; password protection; 600+ stamps |
| Free | S$0 | Monthly | Limited eSignatures/requests/completed documents per month, limited folders/collaborators |
Notes on pricing
DocHub does not publicly list SGD pricing. The table shows USD-based conversions (approx. 1 USD ≈ 1.35 SGD).
Exact charges on the Singapore App Store or web checkout may differ due to currency rounding, taxes, or platform fees.
Your consumer rights in Singapore
Relevant Singapore law
Singapore consumers are protected by general consumer protection laws such as the Consumer Protection (Fair Trading) Act for unfair practices.
However, explicit statutory “cooling-off” refunds for digital subscriptions are not guaranteed; rights depend on specific circumstances and local law.
Practical steps to assert rights
- Keep receipts, invoices and screenshots of the service and subscription terms.
- If the service was faulty or misrepresented, raise the issue with DocHub support and, if unresolved, seek advice from consumer protection bodies in Singapore.
- Remember that deleting an account does not cancel store subscriptions - cancel at the purchase platform first to stop charges.
Customer experiences
Positive feedback
Many users praise DocHub for a user-friendly interface, easy PDF editing and strong Google Drive integration.
Review sites report high scores for ease of use, value and customer service from many users.
Negative feedback
Common complaints include occasional glitches (documents not finalising), clunky template systems and limited advanced editing features.
Some users report poor mobile performance and difficulties with unsubscribing leading to unexpected charges in certain cases.
For community reviews see: Trustpilot DocHub reviews.
Documentation checklist
What to gather before cancelling
- Account email address and username used for DocHub.
- Receipt or invoice showing purchase date and platform (Google Play, Apple, or DocHub web).
- Subscription ID or order number if available.
- Screenshots of subscription settings or billing history in DocHub and/or app store.
What to include when contacting support
- Explain the requested action (cancel or refund) and include dates and transaction IDs.
- Attach screenshots and a clear request for cancellation confirmation or refund reasoning.
- Use the DocHub refund policy form or support channels for formal requests: DocHub refund policy form.
Common mistakes
Deleting the account before cancelling subscriptions
Example: A user deletes their DocHub account thinking it stops billing, but the Google Play or App Store subscription remains active and continues to charge.
Always cancel subscriptions in the store or in DocHub’s subscription settings before deleting the account.
Not checking where you purchased
Example: Buying via the App Store but trying to cancel on the DocHub website - this does not stop App Store renewals.
Confirm whether the purchase was made via Apple, Google, or directly on DocHub and follow the appropriate cancellation steps.
Comparative recap
Quick comparison table
| Item | Cancel via Google Play | Cancel via Apple App Store | Cancel via DocHub web |
|---|---|---|---|
| Where to cancel | Google Play app | iOS Settings → Subscriptions | Account → Subscription tab or support |
| Refund likelihood | Generally none (store policies apply) | Generally none (store policies apply) | Generally non‑refundable; limited exceptions |
| Effect of account deletion | Does not cancel Play subscription | Does not cancel App Store subscription | Deletes account but may not stop store billing |
| Paid features after cancel | Remain until end of billing period | Remain until end of billing period | Remain until end of billing period |
Recommendation
Cancel with the platform you used to purchase to ensure billing stops, then delete the account only if you want permanent removal.
Retain receipts and request written confirmation of cancellation to avoid disputes.
After cancelling
Follow-up steps
- Save cancellation confirmation or screenshot from the store or DocHub account.
- Monitor your bank or card statement to ensure no further charges appear after the billing cycle ends.
- If charges continue, contact the store (Google or Apple) and your card issuer with supporting documentation.
Helpful links
- DocHub cancellation guide (Postclic)
- DocHub refund policy form
- DocHub Terms of Service
- User reviews on Trustpilot
Address
Corporate address
DocHub (DocHub, LLC / airSlate, Inc.)
17 Station Street, Ste. 303, Brookline, MA 02445, United States
Contact suggestion
When contacting DocHub support from Singapore, include your account email, purchase receipt and platform used for quicker handling.
For formal policy references, see DocHub’s Terms and refund form linked above.