Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel FILEJOKER
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Filejoker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Filejoker: Step-by-Step Guide
What is Filejoker
Service overview
Filejoker is a cloud storage and file-sharing service that offers paid premium accounts for faster downloads, higher traffic allowances, and additional features.
Premium plans are sold for fixed periods (30 days, 90 days, 180 days, 365 days) and include VIP tiers with expanded limits and features.
How the service is presented
Filejoker markets premium benefits such as higher download speed, no waiting, and larger traffic allowances for premium users.
Official pages and support are the primary channels for managing subscriptions and support requests.
How to cancel Filejoker
Key point
There is no self-service cancellation in the website or app; you must contact Filejoker customer support directly to request cancellation.
After support processes your request, you should receive a confirmation email.
Step-by-step cancellation steps
- Prepare account details: registered email, username, payment receipt or invoice, and any premium key or order ID.
- Contact Filejoker customer support via their official site or contact page and clearly request cancellation of your premium subscription. Filejoker official site
- Include relevant evidence in your message: purchase date, payment method, and a screenshot or copy of the receipt.
- Wait for processing and a confirmation email from support. If you do not receive confirmation, follow up with the same support channel.
- Retain copies of all correspondence and confirmation for your records.
What happens when you cancel
Access and expiry
Cancellation requests are handled by support; users typically keep premium access until the current paid period ends unless the provider states otherwise.
Expect to receive an email confirmation once the cancellation has been processed.
Renewal and data
Premium subscriptions are set to automatically renew unless you cancel manually by contacting support.
Filejoker does not publish detailed public policies on data retention after cancellation; download any important files before your access ends.
Will I get a refund?
Official policy summary
Filejoker does not publish an explicit, detailed refund policy on public help pages.
Their Terms of Service limit liability to the amount paid or USD 100, whichever is lower. Terms of Service
Possible exceptions and reseller notes
- Resellers may have their own refund rules; some reseller pages indicate refunds only for unusable or duplicated premium keys. These reseller rules are not the same as official Filejoker policy. Reseller refund example
- If you paid through a reseller, contact that reseller first about refunds; official Filejoker channels are required for subscription cancellation.
- If you believe you were charged unfairly or did not receive access, keep evidence and contact support promptly.
Filejoker plans and pricing
Pricing table (SGD approximate)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Premium 30 Days | ≈ S$31.20 | 30 days | Standard Premium features (60 GB/5 days traffic, unlimited speed, no waiting, etc.) |
| Premium 90 Days | ≈ S$61.12 | 3 Months | Same as Premium 30 Days |
| Premium 180 Days | ≈ S$122.33 | 6 Months | Same as Premium 30 Days |
| Premium 365 Days | ≈ S$183.53 | 12 Months | Same as Premium 30 Days |
| Premium VIP 30 Days | ≈ S$46.18 | 30 days | VIP features (300 GB/5 days, anonymous downloads, video player, etc.) |
| Premium VIP 90 Days | ≈ S$100.60 | 3 Months | Same as Premium VIP 30 Days |
| Premium VIP 180 Days | ≈ S$149.53 | 6 Months | Same as Premium VIP 30 Days |
| Premium VIP 365 Days | ≈ S$231.12 | 12 Months | Same as Premium VIP 30 Days |
Your consumer rights in Singapore
Cooling-off and digital content
Under Singapore law, there is generally no mandatory 14-day cooling-off period for digital content or subscriptions once access has been provided.
If you received immediate access to the service, the standard online cooling-off protections may not apply.
Where to seek help
- For disputes about unfair practices or non-delivery, you can seek advice or mediation from the Consumer Association of Singapore (CASE).
- You may escalate unresolved claims to the Small Claims Tribunal if the matter meets jurisdictional limits. See local guidance on consumer recourse. Consumer rights and recourse (Singapore)
Customer experiences
Positive feedback
Some users report reliable downloads, fast speeds, and responsive customer service for account issues.
Positive reviews note that premium access can remove waiting times and provide a smoother download experience. Trustpilot reviews
Negative feedback
Many complaints cite throttled speeds, non-resumable downloads, forced failures, and perceived pressure to upgrade to paid plans.
Some users report problems with receiving access after payment or difficulty with recurring subscription cancellations.
Documentation checklist
Before you contact support
- Account email and username used on Filejoker.
- Order ID, premium key (if applicable), and invoice or payment receipt.
- Dates and times of payment and of any failed access attempts.
When contacting support
- Attach screenshots of payment confirmation and any error messages.
- Keep a copy of your outgoing request and any response from Filejoker for follow-up or dispute resolution.
Common mistakes
Missing proof of purchase
Users sometimes contact support without attaching receipts or order IDs, which delays verification and processing.
Always include payment confirmations and timestamps to speed up cancellation or refund requests.
Assuming self-service cancellation
Expecting an account page to cancel subscriptions is a common mistake; Filejoker requires direct contact with support for cancellations.
Also, users sometimes assume cancelling will automatically trigger a refund - this is not guaranteed by published policy.
Comparative recap
Quick comparison table
| Aspect | Filejoker | What to do |
|---|---|---|
| Cancellation method | Support-request only; no self-serve cancel | Contact Filejoker support with account and payment details |
| Automatic renewal | Yes - subscriptions auto-renew unless cancelled | Cancel before renewal by contacting support |
| Refund policy | No explicit public refund policy; TOS limits liability | Prepare evidence and contact support; if bought from reseller contact reseller |
| Customer reports | Mixed - some fast and reliable, others report throttling or download issues | Check reviews and keep records if problems occur |
After cancelling
What to monitor
- Keep the confirmation email and check that auto-renewal is not charged on the next billing date.
- Download any remaining files you need before your access expires.
Helpful links
- Filejoker official site and support: https://filejoker.com.tr/
- Alternative contact / support info: Filejoker contact page
- Terms and liability reference: Terms and Conditions
- Reseller refund example (if you bought via reseller): Reseller refund info
- Local consumer recourse guidance (Singapore): Consumer rights and recourse (Singapore)
- User reviews and experiences: Trustpilot reviews
Address
Cancellation address (postal)
Filejoker does not publish a public “cancellation address” or physical postal address specifically for cancellations on its public pages.
Do not rely on a postal address for timely cancellation - use the official online support channels instead.
Support contact
Use the official site or contact page to submit cancellation requests and supporting documents. Official site | Contact page
If you purchased through a reseller, also keep the reseller’s contact details and receipts for any refund claims.