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I hereby notify you of my decision to terminate the contract relating to the Mongodb service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mongodb: Easy Method
What is Mongodb
Overview
MongoDB is a document‑oriented NoSQL database and cloud service used to store and query JSON‑style data. It is offered as a self‑hosted option and as a managed cloud service (MongoDB Atlas).
The platform focuses on scalability, flexible schemas and integration with cloud platforms for application development and analytics.
Common uses
Developers use MongoDB for web and mobile backends, real‑time analytics, and content management where schema flexibility and horizontal scaling are important.
Managed Atlas instances reduce operational overhead compared with self‑hosting, while self‑hosting gives control over configuration and cost structure.
How to cancel Mongodb
App Store / Google Play subscriptions
If you subscribed through Apple App Store or Google Play, cancellation is handled directly in that platform account.
- Open your App Store or Google Play account settings and locate subscriptions.
- Find the MongoDB subscription and follow the platform's cancellation flow. MongoDB does not manage these cancels.
Web (MongoDB Atlas) subscriptions
For web purchases (for example MongoDB Atlas) use the Atlas UI to cancel under Billing or Account settings.
- Sign into Atlas, go to Billing or Account, locate your subscription and choose the cancel option.
- If you are in a free trial, cancelling stops billing immediately; otherwise cancellation generally takes effect at month end.
General step checklist
- Confirm where you subscribed (App Store/Google Play vs Atlas web).
- Export any data or backups before cancelling.
- Save billing receipts and cancellation confirmation messages.
What happens when you cancel
Access and service
If you cancel during a free trial, access typically ends immediately and billing halts at once.
For paid web subscriptions, billing normally continues until the end of the current billing month, after which service access ends.
Data and backups
Always export your data and snapshots before cancellation; once the account and instances are terminated you may lose access to stored data.
Retention of backups and any archived data depends on your account settings and should be checked in Atlas prior to canceling.
Will I get a refund?
Web (MongoDB Atlas) refund policy
Subscription fees for MongoDB Atlas are generally non‑refundable beyond the free trial period.
Cancelling during a free trial stops billing immediately and you will not be charged further, but refunds for post‑trial charges are not generally provided.
App Store / Google Play refunds
Refunds for platform purchases are governed by Apple’s and Google’s refund policies, not by MongoDB.
If you need a refund for a store subscription, request it through the App Store or Google Play support channels.
Mongodb plans and pricing
Available plan (verified data)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| VexyHost MongoDB Self-hosting (2 GB RAM) | S$7.80 | Monthly | 3 vCores (Ryzen 9), unmetered NVMe storage, unlimited databases, custom config, backups, DDoS protection |
Pricing notes
MongoDB Atlas public pricing is listed in USD on the official pricing page; no official SGD‑denominated Atlas pricing was found in the verified data.
If you need SGD estimates for Atlas, convert USD prices using current exchange rates or consult the Atlas billing UI for exact charges.
Your consumer rights in Singapore
Policy summary
MongoDB’s published policies do not state a statutory 14‑day cooling‑off period or a voluntary refund window outside free trials.
Subscription fees are generally non‑refundable once the free trial has ended according to MongoDB’s public statements.
Practical steps for Singapore consumers
- Check whether your purchase was via App Store/Google Play - platform purchases may be subject to platform protections.
- Keep records: receipts, cancellation confirmations and any correspondence with support if you plan to assert consumer rights.
Customer experiences
Positive feedback
- Users report ease of deployment, strong documentation and community support, and high performance for many workloads.
- MongoDB is praised for flexibility, scalability and good integration with cloud platforms and developer tooling.
Negative feedback
- Some customers reported convoluted support and account cancellation processes, including lengthy verification steps.
- There are reports of billing issues, delayed refunds and disputes over charges after account closure in some cases.
Documentation checklist
Before you cancel
- Account email and login credentials.
- Billing account details and recent invoices or receipts.
- Backups, database exports and any snapshots you want to keep.
After you cancel
- Save cancellation confirmation and any case or ticket numbers from support.
- Monitor your payment method and bank statements for unexpected charges after the effective cancellation date.
Common mistakes
Canceling via the wrong channel
A common mistake is attempting to cancel an App Store/Google Play subscription in Atlas or vice versa.
Always confirm where the subscription was purchased and cancel through that platform to ensure the request is processed.
Assuming refunds or leaving data behind
Do not assume refunds will be issued if you cancel mid‑term; refunds are generally limited to trial cancellations.
Also, failing to export data and backups before termination can result in permanent data loss after cancellation.
Comparative recap
Quick summary
Two primary cancellation channels exist: platform storefronts (App Store / Google Play) and the web (MongoDB Atlas).
Refund chances and procedures differ by channel: platform policies vs Atlas policy and trial exceptions.
Comparison table
| Channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store / Google Play | Cancel via your App Store or Google Play account settings | Controlled by platform; contact platform support for refunds | MongoDB does not manage these cancellations or refunds |
| Web (MongoDB Atlas) | Cancel in Atlas UI under Billing or Account settings | Generally non‑refundable after trial; trial cancellations stop billing immediately | Billing typically continues until month end for paid periods |
After cancelling
Confirmations to keep
- Save cancellation emails, screenshots of the Atlas Billing page, and any support ticket IDs.
- Verify the effective date of cancellation and watch your next bank or card statement for charges.
Support and helpful links
- Guide to canceling MongoDB (third‑party summary): Postclic - Cancel MongoDB
- MongoDB official pricing page (Atlas pricing in USD): MongoDB Pricing
- Community reviews and reports: Trustpilot - MongoDB
- Alternative hosting pricing example: VexyHost MongoDB (SGD example)
Address
Registered office
137 Telok Ayer Street, #08-01, Singapore 068602.
This address is the registered Singapore office listed in available records.
Contact notes
For billing or cancellation issues, check where the subscription was purchased first (App Store / Google Play vs Atlas) and use the appropriate channel.
Keep records and copies of all communications in case you need to escalate with platform support or refer to local consumer protections.