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Cancel PAPERSPACE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Paperspace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Paperspace: Easy Method
What is Paperspace
Overview
Paperspace is a cloud computing platform offering GPU‑powered virtual machines, storage, and tools for development, AI training and app deployment.
It is used by developers, researchers and creatives who need on‑demand GPU instances and managed storage billed in USD.
How it is offered
Paperspace operates subscriptions and pay‑as‑you‑go machines; official terms are provided by the provider (DigitalOcean/Paperspace terms).
Billing, pricing and termination rules are defined in the provider’s Terms of Service and pricing documentation.
How to cancel Paperspace
Cancel a web subscription (Paperspace/DigitalOcean)
- Sign in to your Paperspace account and open Account Settings.
- Locate the subscription or account closure option and give notice to terminate per the Terms of Service.
- Confirm account closure; follow any on‑screen prompts and keep a copy of confirmation or screenshots for your records.
Cancel App Store or Google Play subscriptions
- iOS (App Store): Open iOS Settings → Apple ID → Subscriptions → select the Paperspace subscription → Cancel. Paperspace cannot cancel App Store subscriptions for you. See general guidance: App Store cancellation help.
- Android (Google Play): Cancel via your Google Play account (Google Play app → Menu → Subscriptions → select and cancel). Paperspace cannot cancel Google Play subscriptions on your behalf.
What happens when you cancel
Access and services
After you cancel, access to paid subscription features and provisioned machines will stop as described in the Terms of Service.
Machines you leave running may continue to incur hourly charges until stopped - ensure you shut down or delete instances before cancelling.
Data and backups
Your stored data and snapshots may be retained for a period defined by the provider; download or back up anything you need before termination.
Retained storage may still be billed or subject to deletion - check account pages and pricing docs for storage rules.
Will I get a refund?
Official refund rule
Paperspace’s Terms state that if a customer voluntarily terminates, advanced fees are prorated and refunded within 30 days.
Refunds follow the provider’s termination and billing rules in the Terms of Service: Paperspace Terms of Service.
Exceptions and user reports
- No explicit consumer 14‑day cooling‑off refund is stated in the Terms of Service.
- User reports and forum comments sometimes describe limited refunds or credits instead of cash refunds; these are anecdotal and not official policy.
Paperspace plans and pricing
Price table (USD and approximate SGD)
| Plan | Price | Period | Features |
|---|---|---|---|
| Gradient Pro subscription | US$8.00 (~S$10.80) | Monthly | 15 GB storage, mid‑range GPU instances (billed hourly) |
| Gradient Growth subscription | US$39.00 (~S$52.65) | Monthly | 50 GB storage, high‑end GPU instances (billed hourly) |
| GPU Machine - P5000 | US$0.78/hr (~S$1.05/hr) | Hourly | 16 GB GPU, 30 GB RAM, 8 vCPU |
| GPU Machine - H100 | US$5.95/hr (~S$8.03/hr) | Hourly | NVIDIA HGX H100 GPU, 256 GB RAM, 20 vCPU |
Pricing notes
Official pricing is listed in USD; SGD equivalents above are approximate and depend on exchange rates and card issuer fees.
For full pricing details see the provider’s pricing documentation: Paperspace / DigitalOcean pricing.
Your consumer rights in Singapore
General protections
Singapore consumer protection law expects clear billing, cancellation and refund terms for digital services.
If terms are unclear, customers should request written clarification and keep records of communications and charges.
Platform purchases and chargebacks
- App Store and Google Play purchases are managed by those platforms; request refunds through the store if you bought via mobile stores.
- If you suspect unauthorized or recurring charges, you can escalate with your card issuer and also consider Small Claims or consumer mediation depending on the amount and evidence.
Customer experiences
Positive feedback
- Some users praise fast support, low latency, easy connection, auto‑shutdown, snapshots and reasonable pricing.
- GetApp reviews note solid support and useful features for certain workflows.
Negative feedback
- Common complaints are unexpected charges from running machines, difficulties deactivating subscriptions, and mixed refund experiences.
- Some reviewers report diminished support quality or billing errors over time; these are user reports and may not reflect official policy.
Documentation checklist
What to gather before cancelling
- Account email and username, subscription or invoice IDs, payment method used.
- Screenshots of subscription settings, running machines, and any confirmation messages.
Evidence for refunds or disputes
- Billing statements showing the charge(s), timestamps, and instance run logs if available.
- Copies of communications with support and the Terms of Service or pricing pages you relied on.
Common mistakes
Leaving machines running
A frequent error is cancelling subscription access without stopping or deleting hourly machines first.
Since hourly instances continue to bill until stopped, always shut down or delete instances before or immediately after cancelling.
Assuming mobile‑store cancellations are handled by Paperspace
Many users assume Paperspace will cancel App Store / Google Play subscriptions; it cannot.
Always cancel via the platform where you purchased (App Store or Google Play) and keep confirmation from that store.
Comparative recap
Quick comparison table
| Topic | Web (Paperspace/DigitalOcean) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel via Account Settings; follow Terms of Service. | Cancel via Apple or Google subscription settings - Paperspace cannot cancel for you. |
| Refunds | Advanced fees are prorated and refunded within 30 days on voluntary termination (per Terms). | Refunds handled by the platform (request via App Store or Google Play refund process). |
| Billing currency | USD (billed in USD). Approximate SGD shown only for reference. | USD billing may still apply; check store receipt for local currency conversion. |
Key takeaways
Cancel web subscriptions in your account settings and stop all running machines to avoid extra charges.
For mobile purchases, always cancel through the App Store or Google Play and keep confirmation from the store.
After cancelling
Follow‑up actions
- Download any needed data and delete or stop instances to prevent further hourly charges.
- Save cancellation confirmations, invoices and any refund communications for 30+ days.
Helpful links
- Paperspace Terms of Service
- Paperspace / DigitalOcean pricing
- Guidance on cancelling store subscriptions
Address
Corporate address
Paperspace (DigitalOcean) Headquarters
20 Jay Street, Suite 312, Brooklyn, NY 11201, United States
Support and escalation
For support, use your Paperspace account support channels and keep copies of all correspondence.
If disputes remain unresolved in Singapore, consider escalating via payment chargeback, the Small Claims Tribunal or relevant consumer mediation bodies.