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Raya

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Raya Application | Postclic
Raya
515 N. Flagler Drive, Suite 350
33401 West Palm Beach United States
rafrex@singnet.com.sg
Cancellation of Raya contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Raya service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Raya
515 N. Flagler Drive, Suite 350
33401 West Palm Beach , United States
rafrex@singnet.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Raya. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Raya: Easy Method

What is Raya

Overview

Raya is an invitation-only dating and networking app that targets creative professionals and public figures. Membership is curated and the app is known for privacy controls and a selective acceptance process.

Who uses Raya

Members typically include people in creative industries, influencers, and professionals who want a more private, curated experience. Access is limited by application and approval.

How to cancel Raya

If you subscribed via App Store (iOS)

  • Open Settings on your iPhone, tap your name, then Subscriptions.
  • Find Raya in your subscriptions and select Cancel Subscription.
  • Deleting the app or account does not cancel the subscription; cancellation must be done through your Apple ID.
  • For more details see a step-by-step guide: Postclic - cancel Raya.

If you subscribed via Google Play

  • Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
  • Select Raya and tap Cancel subscription to stop future renewals.
  • Access continues until the end of the paid period; Raya cannot cancel Play subscriptions for you.
  • See the platform-specific guidance: Postclic - cancel Raya.

If you subscribed on Raya’s website (web / direct)

  • Sign in to your Raya account on the web and go to Payment or Subscription settings.
  • Cancel from payment settings; deleting your account or the app does not stop billing.
  • Cancellations made on the web usually take effect at the end of the current billing period.
  • Official guidance is available here: Postclic - cancel Raya.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain full access until the end of the current paid period. The subscription will not renew after that date.

Renewal and charges

Cancellation stops future automatic renewals but does not prorate charges already paid. You will not be billed again after the active period ends if cancellation is successful.

Account and data

Canceling a subscription is separate from deleting your Raya account. Deleting the app or account will not automatically stop billing unless you cancel via the purchase channel.

Will I get a refund?

Raya’s standard refund policy

  • Raya’s general policy is that purchases are non-refundable and there is no pro‑rata credit for partially used periods.
  • This means refunds are uncommon unless a specific exception applies.

Exceptions and platform refunds

  • EU web subscriptions: EU customers may have a statutory right to a full refund within 14 days for the unused portion; such refunds must be requested from Raya.
  • App Store purchases: Apple handles refunds - file a request via Apple’s “Report a Problem” system; Raya cannot process App Store refunds.
  • Google Play purchases: Google Play handles refunds - request through Google’s refund mechanisms; Raya cannot process Play refunds.
  • For more on cancellation and refund mechanics see: Postclic - cancel Raya.

Raya plans and pricing

Summary of plans

The table below lists prices shown in the Apple App Store Singapore listing (early 2026). Periods are noted where available or estimated from typical in-app structures.

Notes on durations

Some plan durations are not explicitly listed by Raya in the store and are described as likely monthly or one-time based on the listing data.

Plan Price Period Features
Membership S$34.98 Likely monthly Full functionality of entire service (standard membership)
Raya+ Membership S$71.98 Unknown (possibly monthly premium) Premium membership tier
Skip the Wait S$9.98 One-time Skip queue - accelerate acceptance
3 Direct Requests S$19.98 One-time Send 3 direct match requests
1 Direct Request S$6.98 One-time Send 1 direct match request
1 Travel Plan S$14.98 One-time Access to travel mode or set travel location
Membership (higher tier) S$149.98 Unknown (likely longer duration) Possibly 6-month or annual standard membership
Membership (highest tier) S$229.98 Unknown (likely annual or premium extended) Possibly annual or premium extended membership

Your consumer rights in Singapore

General position

Singapore does not provide the same EU-style automatic 14‑day withdrawal right for digital subscriptions started online. Refunds and cancellations are primarily governed by the seller’s stated terms and the platform policies.

Practical steps and escalation

  • Check the terms shown when you purchased (Apple ID, Google account, or Raya web purchase).
  • If you cannot resolve a billing dispute with Raya or the platform, consider contacting consumer advice services such as the Consumers Association of Singapore (CASE) for guidance.

Customer experiences

Positive feedback

Many users praise Raya for strong privacy and security controls, including strict moderation and limits like discouraging screenshots.

Reviewers also note a clean, refined user experience and a perceived higher-quality, curated membership pool. See a long-form review: Business Insider - Raya review.

Negative feedback

Criticisms include limited accessibility (iOS-only, application waitlist) and a membership approval process that can take days to months.

Other complaints cite declining exclusivity, fewer high-profile members than in the past, restrictive swiping limits, and concerns about value for money. User reviews: JustUseApp - reviews, DatingScout - review.

Documentation checklist

What to gather before contacting support

  • Proof of purchase or receipt (Apple/Google receipt or web payment confirmation).
  • Account email or username associated with Raya.
  • Date of subscription start and any renewal dates.
  • Screenshots of billing lines on your card or platform purchase history.

What to include in a refund or cancellation request

  • Clear statement of the action requested (cancel subscription / request refund).
  • Explanation and relevant dates (purchase date, attempted cancellation date).
  • Attach receipts and correspondence where possible.

Common mistakes

Deleting app vs cancelling subscription

Many users delete the Raya app thinking the subscription will stop. Deleting the app does not cancel billing; you must cancel through Apple ID, Google Play, or Raya web payment settings.

Contacting Raya for platform refunds

Some users contact Raya to request refunds for App Store or Google Play purchases. Platform purchases must be refunded through Apple or Google, not Raya.

Missing receipts

Failing to save purchase receipts makes disputes and refund requests slower. Always keep the confirmation email or platform receipt to speed resolution.

Comparative recap

Quick channel comparison

The table below summarizes the practical differences by purchase channel: how to cancel, refund likelihood, and notes.

Use this to choose next steps

Purchase channel How to cancel Refund likelihood Period
Apple App Store (iOS) Cancel via Apple ID Subscriptions in iPhone Settings. Refunds handled by Apple via "Report a Problem"; Raya cannot refund App Store purchases. Depends on App Store listing
Google Play Cancel via Google Play → Subscriptions in Play Store app. Refunds handled by Google Play; Raya cannot process these. Depends on Play Store listing
Raya web / direct Sign in to Raya profile on the web and cancel in payment settings. Refunds follow Raya’s policy; EU web purchases may have 14‑day right for unused portion. As shown on purchase confirmation

After cancelling

What to do immediately

  • Keep confirmation of cancellation (screenshot or email). This proves you requested cancellation before the next renewal.
  • Monitor your payment method for any unexpected charges and save statements.

Helpful links and further reading

Address

Postal address for written correspondence

Raya App, Inc., 515 N. Flagler Drive, Suite 350, West Palm Beach, FL 33401, United States.

When to use the postal address

Use the postal address for formal written notices or where a physical mailing address is required. For billing disputes related to Apple or Google purchases, contact the relevant platform first.

FAQ

To cancel your Raya subscription from the App Store, open Settings on your iPhone, tap your name, then Subscriptions. Find Raya and select Cancel Subscription. Remember, deleting the app does not cancel the subscription; you must do it through your Apple ID. Keep proof of your cancellation.

To cancel your Raya subscription via Google Play, open the Google Play Store app, tap your profile, then go to Payments & subscriptions → Subscriptions. Select Raya and tap Cancel Subscription. Note that you will retain access until the end of the current billing period, and keep a record of your cancellation.

After canceling your Raya subscription, you will retain full access until the end of the current paid period. The subscription will not renew after that date, so ensure you have canceled properly to avoid future charges.

Raya's general policy states that purchases are non-refundable and there is no pro-rata credit for partially used periods. However, EU customers may have a right to a full refund within 14 days for the unused portion. Always check the specific refund policy based on your purchase method.

To cancel your Raya subscription from their website, sign in to your Raya account and go to Payment or Subscription settings. Cancel from there, as deleting your account or app does not stop billing. Keep a record of your cancellation for your records.