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Undress

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Termination letter drafted by a specialized lawyer
Sender
Undress.app Cancel Subscription | Postclic
Undress
Architektų g. 184-7
04206 Vilnius Lithuania
support@undress.app
Cancellation of Undress contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Undress service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Undress
Architektų g. 184-7
04206 Vilnius , Lithuania
support@undress.app
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Undress. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Undress: Easy Method

What is Undress

Overview

Undress is a subscription-based dating app that promotes candid profiles and photos to encourage genuine connections. The service offers credit-based plans and tiered features for image quality and queue priority.

Service model

Subscriptions are billed periodically and managed either through the Undress website or via mobile app stores (Apple App Store and Google Play). Payment handling and refund rules differ by platform.

How to cancel Undress

Cancel on the website (undress.app)

  • Log into your account on undress.app.
  • Go to Profile → click “Unsubscribe”.
  • Unsubscribing stops auto-renewal; you keep access until the end of the current billing period.

Cancel on mobile (Apple / Google)

  • Apple App Store: Cancel from your Apple ID Subscriptions settings. Refunds are handled by Apple per its policies.
  • Google Play Store (Android): Open Google Play → Profile → Payments & subscriptions → Subscriptions → select Undress → Manage → Cancel. Google handles refund requests per its policies.

What happens when you cancel

Access and renewal

Canceling a subscription stops future auto-renewals. For web subscriptions, access typically continues until the end of the current paid billing period.

Data and account

Subscription cancellation does not necessarily delete your account or uploaded content. Check account settings and the app’s terms for data-retention details.

Will I get a refund?

Web (undress.app) refund rules

Refund requests on the website are allowed within 24 hours of payment only if 20 tokens or fewer have been used.

If you qualify for a web refund, the subscription is immediately cancelled and access is revoked upon refund.

App-store and faulty goods

  • Apple and Google Play refunds are handled by the respective platform according to their policies and applicable consumer rights.
  • For website purchases of physical or delivered products that are faulty or not as described, returns and refunds may be permitted up to 15 business days post-delivery, subject to law.

Undress plans and pricing

Plans summary

Approximate Singapore Dollar prices are converted from listed USD plan prices and may vary by store, taxes, and exchange rates.

Plan features

Features include token/credit amounts, image quality, queue priority, and watermark removal depending on plan tier.

Plan Price (SGD) Period Features
Basic S$16.55 (approx) monthly Medium quality, 15 credits, faster queue
Standard S$34.49 (approx) monthly Excellent quality, 90 credits, no queue
Pro S$66.22 (approx) monthly Excellent quality, 600 credits, no watermarks, no queue

Your consumer rights in Singapore

Refunds and faulty products

Under Singapore consumer protection principles, you may be entitled to remedies for goods or services that are faulty or not as described. Time limits and processes depend on the nature of the purchase.

Digital subscriptions and platform purchases

  • For subscriptions bought through Apple or Google Play, refund and dispute resolution normally run through those platforms.
  • For website purchases, follow the provider’s stated refund window and keep receipts and evidence when asserting your rights.

Customer experiences

Positive feedback

  • Some users describe the app as “Good” or “Nice” and praise the creator; separate Trustpilot reviews for the UNDRESS clothing brand note quality and service.
  • Positive comments generally focus on product fit, delivery speed, and customer service for the clothing business (separate from the app).

Concerns and reported risks

  • Many users report poor English support and an interface primarily in Asian languages, leading to usability issues.
  • There are reported privacy and security concerns, including allegations of malware-like behaviour, data access, and questionable review practices on third-party sites.

For broader reporting and analysis, see independent coverage and reviews.

Read further context: FT analysis and a detailed review summary at Undressing.tools.

Documentation checklist

What to collect before you cancel or request a refund

  • Subscription receipt or invoice showing payment date and amount.
  • Account username or email used to subscribe.
  • Screenshots of subscription status, billing page, and token/credit usage.
  • Evidence of faults or misdescription (for physical goods) and delivery details.

Where to submit

  • Use your platform’s refund request flow (Apple ID or Google Play) for app-store purchases.
  • For web purchases, start from your account profile on undress.app and keep a record of communications.

Common mistakes

Not checking which platform handled payment

Example: Users try to cancel inside the app but actually subscribed via Apple or Google, so the platform still charges renewals. Always verify the receipt and billing source.

Missing refund time windows or token limits

Example: Requesting a web refund after 24 hours or after using more than 20 tokens often leads to denial. Note the 24-hour, ≤20 token condition for web refunds.

Comparative recap

Quick comparison

Feature Web Apple App Store Google Play Store
Subscription cancellation Profile → Unsubscribe; stops auto-renewal; monthly Cancel via Apple ID Subscriptions; monthly Google Play → Subscriptions → Cancel; monthly
Refund handling 24-hour window if ≤20 tokens used; immediate cancellation on refund; monthly Handled by Apple per its refund policy; monthly Handled by Google per its refund policy; monthly
Access after cancellation Access continues until end of current billing period (unless refunded); monthly Subject to Apple policy; usually access until period end; monthly Subject to Google policy; usually access until period end; monthly

After cancelling

What to check immediately

  • Confirm cancellation email or on-screen confirmation from the platform or undress.app.
  • Verify next billing date in your payment or bank statement to ensure no further charges recur.

If you need more help

  • For website policy and terms, consult Undress Terms.
  • For broader reporting and independent reviews, see the Financial Times and a review summary at FT and Undressing.tools.
  • If charged through Apple or Google and you need a refund, use their official refund request paths in your account settings.

Address

Registered address

Architektų g. 184‑7, Vilnius 04206, Lithuania.

Local presence

No Singapore office or local address was identified in available materials. If you require a local contact, use platform support channels or consumer-protection bodies in Singapore.

FAQ

To cancel your Undress subscription on the website, log into your account at undress.app, go to Profile, and click 'Unsubscribe'. This will stop auto-renewal, and you will retain access until the end of your current billing period. You may also send a written cancellation request via registered mail.

After canceling your Undress subscription, you will continue to have access to the service until the end of the current billing period. Make sure to check your account settings for any data retention details.

Refund requests on the Undress website are permitted within 24 hours of payment if 20 tokens or fewer have been used. If eligible, your subscription will be canceled immediately upon refund. For written requests, use the contact details shown on your bill.

To cancel your Undress subscription via the Apple App Store, go to your Apple ID Subscriptions settings and follow the prompts to cancel. Refunds are handled by Apple according to their policies, and you may also send a written cancellation request via registered mail.

Refunds for the Undress app purchased through Google Play are managed by Google according to their refund policies. To cancel, open Google Play, go to Profile, then Payments & subscriptions, select Undress, and manage your subscription. You can also send a written cancellation request via registered mail.