Cancellation Lingq: Easy Method

What is Lingq

Overview

LingQ is an online language-learning platform that uses immersion-style reading and listening with user-imported content, vocabulary tracking, and review tools.

Core features

It offers lessons, imports, TTS voices, and tracking to build vocabulary and comprehension over time.

How to cancel Lingq

Cancel via App Store (iOS)

• Open Settings on your iPhone/iPad.
• Tap your name → Subscriptions → LingQ → Cancel Subscription.
• LingQ cannot cancel App Store subscriptions or issue App Store refunds; access continues until the end of the paid period.
• See official guidance: LingQ help - App Store instructions.

Cancel via Google Play (Android)

• Open the Google Play Store app on your Android device.
• Tap Menu → Subscriptions → LingQ → Cancel.
• Access remains until the end of your current billing period.
• See official guidance: LingQ help - Google Play instructions.

Cancel via Web (LingQ website)

• Log in at LingQ website, go to Profile → Settings → Account or Change Plan.
• Downgrade to the Free plan to stop auto-renewal; you keep access until the end of the paid billing period.
• For web refunds and policies, consult the official help pages and terms linked below.

What happens when you cancel

Access after cancellation

If you cancel through App Store, Google Play, or the web, you retain Premium access until the end of the paid period.

Auto-renewal and billing

Cancellation stops future automatic renewals. Billing already charged for the current period is typically not reversed except where refund policies apply.

Account data

Your LingQ account, progress, and imported content remain available under your account settings unless you delete the account separately.

Will I get a refund?

Web and Google Play purchases

• Full refunds for web or Google Play purchases are available if requested within 30 days of payment by contacting [email protected].
• Web refunds typically take about 5 - 10 business days; Google Play timing varies by platform.
• Reference: How to cancel & request a refund.

App Store (iOS) purchases

• Apple handles App Store refunds; LingQ cannot process refunds for iOS purchases.
• Request a refund directly from Apple; timing depends on Apple’s processes.
• See official guidance: LingQ help - App Store refund note.

LingQ-specific refund rules

• First-time Premium sign-ups who are unsatisfied within the first 30 days may be entitled to a full refund under LingQ Terms of Service.
• After that period, LingQ’s terms state billing is generally non-refundable (no refunds for partial months, upgrades/downgrades, or unused time).
• Money-back Guarantee (web purchases) may apply within 30 days for significant technical failures or no visible results after following recommendations for at least 14 days; evidence is required.
• See LingQ Terms: Terms of Service and the refund survey policy: Money‑Back Guarantee details.

Lingq plans and pricing

Pricing table (in-app Singapore App Store)

Notes on pricing

These prices reflect in-app purchases listed in the Singapore App Store (2025 listing).

Website pricing in USD/GBP may differ because of currency conversion and payment platform differences.

Your consumer rights in Singapore

LingQ’s stated rights and guarantees

• LingQ Terms allow a full refund for first-time Premium sign-ups within 30 days if unsatisfied.
• Money‑back Guarantee for web purchases can apply within 30 days under specific conditions (technical failure or no visible results after following guidance for 14 days).
• See the LingQ Terms: Terms of Service and refund policy: Refund policy details.

Local recourse in Singapore

Consumers in Singapore can pursue complaints through local channels such as CASE or the Small Claims Tribunal if a service provider refuses a legitimate refund.

When to escalate

• If LingQ or a payment platform refuses a valid refund under their stated policy, gather evidence and consider filing with CASE or the Small Claims Tribunal.
• Tourists may use Singapore tourism or consumer complaint channels if relevant.

Customer experiences

Positive feedback

Users often praise LingQ’s immersion-based reading/listening approach and vocabulary gains versus some alternatives.

Other positives include flexible content import, TTS voices, and review variety.

Negative feedback

Common complaints report a dated or clunky UI, technical bugs, and difficulties with customer support response for cancellations or refunds.

There are reports of confusing pricing or billing issues; individual language-specific problems (e.g., Thai segmentation) have been mentioned by learners.

Documentation checklist

Before contacting support

• Account email and username used for LingQ.
• Purchase receipt or order confirmation showing date, amount, and platform.
• Platform used to purchase (App Store, Google Play, or Web).

If requesting a refund or dispute

• Clear description of the issue and desired outcome (refund, downgrade, etc.).
• Screenshots of subscription status, billing history, and any error messages.
• Evidence of following recommended steps (for Money‑Back Guarantee cases: logs showing at least 14 days of use and applied recommendations).

Common mistakes

Canceling in the wrong place

Example: trying to cancel an iOS subscription from the LingQ website. App Store subscriptions must be cancelled in Apple’s Subscriptions settings.

This often leads to continued billing because the platform subscription remains active.

Missing the refund window

Example: requesting a web refund after 30 days when LingQ’s first-time 30‑day policy applies; refunds are less likely after the window closes.

Keep purchase receipts and act promptly if you intend to request a refund.

Comparative recap

Quick comparison

Notes

All refund eligibility and timing are subject to LingQ’s terms and platform rules. For details, consult the linked official pages below.

After cancelling

Follow-up actions

• Save confirmation screenshots or emails showing the cancellation.
• Monitor your next bank or card statement to confirm billing has stopped.

Helpful official links and contacts

• How to cancel & request a refund (includes App Store note): LingQ help - cancel & refund
• How to cancel a subscription (Google Play & web guidance): LingQ help - cancel subscription
• Terms of Service (refund rules): LingQ Terms
• Money‑Back Guarantee details (web purchases): Refund policy - survey
• Support email for refunds and account help: [email protected]

Address

Local address

LINGQ TRADINGS PTE. LTD.

633 Veerasamy Road, #05-112, Singapore 200633

Notes about contacting

Use the support email for account and refund requests; physical mail is rarely used for subscription support.