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I hereby notify you of my decision to terminate the contract relating to the Oneclass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Oneclass: Easy Method
What is Oneclass
Overview
OneClass is a subscription-based educational platform that provides study resources, class notes, homework help, and occasional live classes. It is used by students to access prepared notes, study guides, and tutoring-like services.
Services offered
Typical offerings include access to notes, study guides, homework assistance, and single-session Booster Classes. Subscriptions are billed regularly depending on the plan chosen.
How to cancel Oneclass
Cancel via App Store (iOS)
- Open your device Settings.
- Tap your Apple ID at the top, then choose Subscriptions.
- Select the OneClass subscription and tap Cancel.
- Follow any on-screen prompts until cancellation is confirmed by Apple.
Cancel via Google Play Store (Android)
- Open the Google Play Store app.
- Tap Menu (three lines) and go to Subscriptions.
- Select the OneClass subscription and choose Cancel subscription.
- Confirm cancellation; Google Play will show the result.
Cancel web subscription (OneClass website)
- Log in to your account at the OneClass website.
- Go to Payment Settings (the site uses a payments page) and follow the cancel instructions.
- Alternatively, email support at support@oneclass.com to request cancellation.
What happens when you cancel
Access after cancellation
After cancellation you retain access to OneClass until the end of your current billing period. This applies to web and app-based purchases.
Automatic renewal and billing
Cancellations stop future automatic renewals but do not produce pro-rated refunds. Verify that the subscription shows as cancelled in Apple/Google or in your OneClass account.
Account and data
Content you accessed remains available until your billed period ends. If you need copies of files or receipts, download them before access ends.
Will I get a refund?
Refunds for web purchases
- Payments made directly to OneClass via the website are stated as non-refundable.
- There are no credits for partially used billing periods; access continues but money is not returned.
Refunds for App Store and Google Play purchases
- Refunds for purchases made through Apple or Google are handled by those platforms.
- OneClass disclaims responsibility for refunds on App Store or Google Play purchases; you must request refunds through Apple or Google.
Statutory or cooling-off rights
OneClass terms do not reference a 14-day statutory cooling-off right and state payments are non-refundable. If you believe a consumer law applies in your jurisdiction, consider escalation as described below.
Oneclass plans and pricing
Pricing overview
Below are the verified plan names, approximate Singapore Dollar prices (converted from USD), and features as listed in verified data.
Notes on prices
Prices were converted at roughly 1 USD ≈ 1.36 SGD and reflect web pricing. Official Singapore App Store listings were not provided in the verified data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Homework+ (monthly, web) | ≈ S$12.24 | Monthly (monthly) | Verified homework help access |
| Class+ (monthly, web) | ≈ S$40.80 | Monthly (monthly) | Class notes and homework help |
| Grade+ (monthly, web) | ≈ S$54.40 | Monthly (monthly) | Unlimited access: study guides, notes, homework help, Booster Classes |
| Study Guides (stand-alone, monthly, web) | ≈ S$54.40 | Monthly (monthly) | Access to study guides only |
| Booster Class (one-time) | ≈ S$67.00 | One-time | Single Booster Class access without credit |
| Booster Class with Credit (one-time) | ≈ S$449 | One-time | Booster Class plus site credit |
Your consumer rights in Singapore
Statutory protections
Singapore consumers have certain protections under consumer law and may have rights against unfair practices. OneClass’s terms state no refunds, but statutory rights may still apply in specific cases.
Escalation options
- If you face unauthorized charges, contact your payment provider (Apple, Google, or your card issuer) to dispute the charge.
- Consider contacting a local consumer protection organisation to seek advice or file a complaint.
Third-party marketplace disclaimers
For purchases via app marketplaces, OneClass disclaims responsibility for refunds; users must use Apple or Google refund processes first.
Customer experiences
Positive feedback
- Some users praised helpful study materials and responsive support.
- A few users reported receiving a full refund after contacting support despite the no-refund policy.
Negative feedback
- Common complaints include being charged after cancellation and difficulty obtaining refunds.
- Reports of poor communication and unresolved billing errors appear in public reviews.
Sources and context
Verified summaries of user reviews show mixed experiences: praise for content and support in some cases, but recurring billing and refund issues reported by multiple users.
Documentation checklist
Before you contact support
- Account email and username used for OneClass.
- Order or subscription receipts with dates and amounts.
- Screenshot of subscription status in Apple/Google or OneClass account.
If you need to escalate
- Bank or card statements showing the charge and date.
- All correspondence with OneClass support, with timestamps.
- Notes of any in-app messages or screenshots of renewal attempts.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel the app trial but keep a web subscription active, or vice versa. Always check Apple, Google, and your OneClass web account separately.
Assuming immediate refunds
Another common error is expecting pro-rated refunds immediately upon cancellation. OneClass terms state access continues but payments are non‑refundable for web purchases.
Timing and confirmation
Not saving cancellation confirmation increases the risk of future charges. Always keep screenshots or confirmation emails after cancelling.
Comparative recap
At-a-glance comparison
| Topic | Web (oneclass.com) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Cancel from Payment Settings in your OneClass account or email support@oneclass.com. | Cancel via iOS Settings → Apple ID → Subscriptions. | Cancel via Google Play Store → Menu → Subscriptions. |
| Who handles refunds | OneClass states web payments are non-refundable. | Refunds handled by Apple; OneClass disclaims responsibility. | Refunds handled by Google; OneClass disclaims responsibility. |
| Access after cancel | Access until end of current billing period; no credit for partial periods. | Access until end of billing period set by Apple. | Access until end of billing period set by Google. |
After cancelling
Immediate checks
- Save cancellation confirmation and screenshots showing the subscription is cancelled.
- Check your bank or card statement in the next billing cycle for unexpected charges.
Next steps if charged after cancelling
- Contact the marketplace (Apple or Google) or your card issuer to dispute an unauthorized renewal.
- If purchased on the web and support is unhelpful, gather documentation and consider escalating to a consumer protection body in Singapore.
Address
Singapore address
No public Singapore address for OneClass is available in the verified data. The company does not list a Singapore office in the provided information.
Official contact
For account cancellation or billing inquiries, the verified support contact provided is support@oneclass.com. Keep records of any email exchanges for your files.