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Cancellation service #1 in Singapore
PassMyInterview is an online platform that provides interview preparation resources, including guides, video tutorials and targeted practice material for specific job roles.
The service is aimed at helping candidates prepare answers, improve delivery and increase confidence for real interviews.
Resources include downloadable guides, on-demand video lessons and optional coaching or subscription-based access to multiple courses.
Billing and product delivery vary by purchase method (website, App Store, Google Play), so management and cancellations differ by platform.
Cancelling via the website generally stops future billing but you usually retain access until the end of your current paid cycle.
If you cancel through Apple or Google, those stores control access and billing independently; access terms follow the store's rules.
Cancellation prevents future renewals but does not automatically delete your account or data unless you request account removal.
Keep your confirmation email or cancellation receipt as proof in case of future billing disputes.
PassMyInterview offers a 30-day money-back guarantee on purchases made, allowing a full refund if requested within 30 days of the original order.
Refer to the provider's Terms and Conditions for the formal policy: PassMyInterview Terms & Conditions.
Official plans and current pricing should be verified on PassMyInterview’s website or in your purchase confirmation; pricing can differ by region and platform.
Do not rely on third-party pages for final pricing; always check the official site for up-to-date charges.
No official Singapore-dollar pricing was found in the sources used for this guide. Avoid assuming local pricing or currency conversion when you purchase.
For terms and product definitions, see: PassMyInterview Terms & Conditions.
If you have a dispute, first contact PassMyInterview ([email protected]) with your order details and refund request and keep records of all communications.
Also keep copies of receipts, transaction IDs and screenshots showing subscription status or charges.
If the seller does not resolve the issue, contact your bank or card issuer about an unauthorised or disputed charge; many providers offer chargeback processes.
You may also seek local consumer assistance or mediation services in Singapore if needed; retain all documentation to support formal complaints or claims.
Several Trustpilot reviews praise PassMyInterview for clear teaching style, practical interview coaching and successful outcomes for users who followed the material.
Some reviewers reported improved confidence and positive hiring results after using the guides and videos.
There are also Trustpilot comments reporting unexpected or disputed subscription charges and concerns about support responsiveness.
When reading reviews, consider both successful outcomes and reports of billing or customer-service problems to set expectations.
See recent customer reviews on Trustpilot: PassMyInterview on Trustpilot.
Many users wait until the renewal date is very close and miss the 48-hour or store-specific cut-off to prevent charges.
Always cancel at least 48 hours before the next renewal where possible to reduce the risk of being billed for the next cycle.
Attempting to cancel a subscription through the website when it was purchased via the App Store or Google Play will often not stop store-managed renewals.
For App Store or Google Play subscriptions, always cancel through the respective store settings to ensure billing is stopped.
The table below compares main cancellation channels, likely refund chances and key notes to help choose the correct route.
Match the table row to your original purchase method, then follow the recommended steps and documentation checklist above.
| Details | Cancellation method | Refund likelihood | Notes |
|---|---|---|---|
| Current paid cycle | Website: Account Settings → Cancel or contact support | Possible (30-day guarantee for qualifying purchases) | Stops future billing; access usually remains until cycle end. See Terms & Conditions. |
| Current paid cycle | iOS (App Store): iPhone Settings → your name → Subscriptions | Managed by Apple; refund via Apple support | Apple handles renewals and refunds independently of PassMyInterview. |
| Current paid cycle | Android (Google Play): Play Store → profile → Payments & subscriptions → Subscriptions | Managed by Google Play; refunds handled by Google | Cancel in Play Store to stop renewals; retain confirmation screenshot. |
| Depends on postal delivery | Signed postal letter to official address | Possible if accepted under Terms; slower processing | Include Order ID, signature and contact details. Use recorded post for proof. |
After you cancel, confirm you received an email or on-screen confirmation of cancellation and save it for records.
Check your next billing statement or card activity to ensure no further charges appear; dispute with your bank if an unauthorised renewal occurs.
PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE, United Kingdom.
Use this address for signed written cancellation requests or formal correspondence.
Include your full name, account email, Order ID/Transaction ID, clear statement that you wish to cancel and whether you request a refund.
Sign the letter, keep a copy, and consider using recorded or tracked postage for proof of delivery.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.