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Cancel SKOOL
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Skool service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Skool: Easy Method
What is Skool
Overview
Skool is a subscription-based online learning and community platform that combines courses, community discussion, and member management in one place.
Core purpose
Creators host paid communities and courses while members subscribe for access. Billing and membership controls are managed through Skool or the app stores when purchases were made there.
How to cancel Skool
If you are a group owner or admin (Web)
- Go to Settings → Billing → Cancel Subscription in your Skool group admin area.
- You can also request cancellation by emailing help@skool.com.
- Reference: Skool Help Center (Payment Terms and Policy).
- Skool Payment Terms & Policy
If you are a paid member of a community
- Web: Profile → Settings → Communities → Manage membership → Cancel.
- Mobile app: Group Settings → Manage Membership → Cancel.
- Follow the on-screen prompts and keep a copy of any confirmation message or screenshot.
- Reference: community member cancellation steps summary.
- How to cancel (guide)
If you paid via App Store or Google Play
- Subscriptions purchased through the App Store or Google Play must be cancelled directly in the respective store.
- Skool does not process mobile-store cancellations; follow Apple or Google Play subscription management steps.
- See Skool terms for mobile-store payments.
- Skool Terms of Use
What happens when you cancel
Access after cancellation
Access continues until the end of the current billing period you paid for.
After the billing period ends, the group is typically archived and becomes read-only.
Account and data
Your account and past posts generally remain visible in read-only mode for archived groups.
Caretakers or creators retain control over group data; check group settings or contact the creator for specific data requests.
Will I get a refund?
Skool’s official refund position
Skool states that subscription fees for full or partial billing periods are non-refundable regardless of use.
No refunds are provided by Skool as a general rule. See the Help Center for details.
Exceptions and creator discretion
- Creators may elect to issue refunds to their members; Skool generally does not process refunds on behalf of creators.
- If you believe a charge is unauthorized, contact your card issuer or payment platform as a next step.
- Reference: Skool Payments FAQ.
- Skool Payments FAQ
Skool plans and pricing
Available plans
Skool lists plans priced in USD. Singapore users are billed in USD; payouts to creators may be in SGD.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Hobby | US$9.00 | monthly | All core features, unlimited members/courses/videos/live-streaming, custom URL, hide suggested communities; transaction fee 10% + US$0.30 per transaction |
| Pro | US$99.00 | monthly | All core features, unlimited members/courses/videos/live-streaming, custom URL, hide suggested communities; transaction fee 2.9% + US$0.30 (≤ US$900), or 3.9% + US$0.30 (> US$900) |
Your consumer rights in Singapore
Basic expectations
Consumers in Singapore are entitled to clear cancellation mechanisms and fair contract terms under consumer-protection norms and common commercial standards.
Always review the creator’s terms and Skool’s payment policy before subscribing.
Actions if problems occur
- Keep records of cancellation attempts, screenshots, and any confirmation messages.
- If billed after cancellation or if charges are unauthorized, contact your bank or card issuer to dispute the charge.
- Consider contacting local consumer protection agencies if you cannot resolve the issue with the platform or creator.
Customer experiences
Positive reports
- Some users report improved engagement and simpler community management after moving to Skool.
- Examples include significantly higher engagement rates and praise for the platform’s simplicity and design.
Negative reports
- Complaints include difficulty cancelling, being billed after attempting cancellation, and slow or no response from support.
- Some users describe an unclear cancellation flow; keep evidence of all attempts if you encounter issues.
Documentation checklist
Before you cancel
- Save your subscription receipt and note the billing period end date.
- Identify whether you subscribed via Skool web, App Store, or Google Play.
After you attempt cancellation
- Take screenshots of each cancellation step and any confirmation shown.
- Keep copies of emails sent to or received from help@skool.com and any creator messages.
- Monitor bank or card statements for post-cancellation charges and save evidence.
Common mistakes
Not cancelling in the right place
Many users accidentally try to cancel on Skool when the subscription was bought through the App Store or Google Play.
If you paid via a mobile store, cancel the subscription in that store to stop renewals.
Assuming refunds are automatic
Expecting an automatic refund is a common error. Skool’s stated policy is that subscription fees are non-refundable.
If you need a refund, request it from the creator or your payment provider and retain documentation of your request.
Comparative recap
What this table compares
The table below summarizes key points: cancellation method, refund policy, billing currency, and post-cancellation access.
Quick comparison table
| Feature | Skool policy | Notes | Period |
|---|---|---|---|
| How to cancel | Settings → Billing (group owner/admin); Profile → Settings → Communities (members); App-store cancellations via App Store/Google Play | Also possible to request cancellation via help@skool.com | - |
| Refunds | Generally non-refundable; creators can choose to refund | Skool does not typically issue refunds on creators' behalf | - |
| Billing currency | USD | Singapore users are billed in USD even if payouts to creators may be in SGD | - |
| Access after cancel | Access until end of paid billing period; group becomes read-only after | Keep records if you are billed after access ends | - |
After cancelling
Monitor billing
Watch your card or bank statements after cancelling to ensure renewals stop at the end of the billing cycle.
If charges continue, contact your card issuer to dispute the charge and provide your cancellation evidence.
Helpful links and contacts
- Skool Payment Terms & Policy - official refund & cancellation details.
- Skool Payments FAQ - notes on creator refunds and payment questions.
- Skool Terms of Use - includes guidance for app-store purchases.
- Step-by-step guide - independent walkthrough of cancellation steps.
Address
Singapore address
#26‑08A, International Plaza, 10 Anson Road, Singapore 079903
Notes about contacting
Skool’s primary help articles and support channels are listed in the links above. For local disputes, keep a complete record of communications and billing statements.