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Cancel 1LIFE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the 1Life service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 1Life: Easy Method
What is 1Life
Overview
1Life in the context of Singapore (onelife.sg) operates primarily as an online retail shop for physical goods rather than a subscription service.
The site’s publicly stated policies focus on order returns and refunds rather than subscription cancellation procedures.
Business type
onelife.sg appears to be a retailer selling physical products through an online storefront.
There is no publicly available evidence that OneLife Singapore manages app‑based subscriptions via the App Store or Google Play.
How to cancel 1Life
If you purchased from onelife.sg (retail order)
- Review the seller’s Return & Refund Policy as your first step: onelife.sg Refund Policy.
- Initiate a return within 7 calendar days of receipt for expired, missing, incorrect or damaged items.
- Prepare the item unused, in original packaging and include proof of purchase before sending it back.
- Return shipping is normally at your expense unless the seller states otherwise for the specific case.
If you think you have a subscription or app charge
- No public information indicates onelife.sg provides app‑store subscriptions; check your App Store or Google Play subscriptions if you see recurring charges.
- If a third party billed you and you cannot identify it, check your card statement for merchant details and contact your card issuer for disputes.
What happens when you cancel
Orders and access
For retail returns, "cancelling" effectively means returning the purchased item and asking for a refund per the seller’s policy.
Cancellation of an order that has already shipped may be treated as a return rather than an immediate refund.
Account and data
Returning an item does not necessarily delete your account or personal data from the merchant’s systems.
If you need account closure or data deletion, contact the seller directly; that process is separate from the returns process.
Will I get a refund?
Standard return and refund policy
OneLife Singapore’s published policy allows returns for expired, missing, incorrect or damaged items within 7 calendar days of receipt.
Refunds are considered on a case‑by‑case basis and require items to be unused, in original packaging, with proof of purchase.
See the official policy: onelife.sg Refund Policy.
Exceptions, timing and shipping
- Return shipping is generally the customer’s responsibility unless the merchant specifies otherwise for that case.
- Refund timing depends on your card issuer or the payment method used and may take several business days to appear.
- There is no mention in OneLife Singapore’s policy of a 14‑day statutory cooling‑off or "free‑look" period for retail goods.
1Life plans and pricing
Available plans (as listed in verified sources)
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic (CA$) | CA$16.56 per user per year | Annual | Company Branding; Admin+Training; Document Management; Mobile Forms; Training & Scheduling; Analytics |
| Peace of Mind (CA$) | CA$23.00 per user per month | Monthly | Includes Basic features plus Template Library, 9 Online Courses, Analytics |
| Freedom to Operate (CA$) | CA$36.00 per user per month | Monthly | Includes Peace of Mind features plus Course Builder, Resource Library, Sub-contractor Management |
| Starter (USD) | US$14 per employee (≈ US$140/month) | Monthly | Company Branding; Admin Training; Planning; Scheduler; Analytics |
| Basic (USD) | US$20 per employee (≈ US$200/month) | Monthly | Includes Starter plus In-depth Training Content, WSH features, Course Builder |
| Peace of Mind (USD) | US$30 per employee (≈ US$300/month) | Monthly | Full feature set including real-time mobile management, analytics and coaching |
Notes on pricing
These prices are taken from the verified 1Life software pricing source and appear to reflect enterprise workplace safety software offerings.
No SGD pricing for 1Life software or any consumer app in Singapore was found in the verified sources.
Source for software pricing: 1Life software pricing.
Your consumer rights in Singapore
Returns and cooling‑off rules
OneLife Singapore’s return window is the only refund‑related term publicly documented for onelife.sg (7 calendar days from receipt).
There is no public statement from onelife.sg indicating a broader statutory cooling‑off period for its retail goods.
Life insurance free‑look does not apply
Singapore’s life insurance free‑look guidance (typically 14 days) applies to regulated life insurance products, not to online retail purchases.
For information about free‑look on life insurance (not applicable to onelife.sg retail goods) see: MoneySense - Insurance basics.
Customer experiences
Public reviews and availability
There are no publicly verified customer review summaries for OneLife Singapore in the provided sources.
Because public review data is not available in the verified dataset, rely on the seller’s policy and direct contact for resolution.
What to watch for
Common practical issues include missed return windows, insufficient proof of purchase, and additional return shipping costs.
Document problems clearly (photos, timestamps) when reporting damaged, incorrect or missing items to speed resolution.
Documentation checklist
Before requesting a return
- Order number or invoice.
- Proof of purchase (receipt, payment confirmation).
- Date you received the item and description of the issue.
For damaged, missing or incorrect items
- Photographs showing the damage or incorrect item.
- Original packaging and product labels where possible.
- Any correspondence with the seller about the problem.
Common mistakes
Missing the return deadline
Example: Waiting more than 7 calendar days after receipt before contacting the seller will commonly disqualify a return under the stated policy.
Always note delivery receipt dates and act promptly if an issue arises.
Poor documentation or packaging
Example: Sending back an item without original packaging, labels, or photos of defects can delay or void a refund request.
Keep all packaging and take clear photos immediately when you discover a problem.
Comparative recap
Quick comparison table
| Item | Cancellation applies? | Refund window or policy | Notes |
|---|---|---|---|
| onelife.sg retail orders (OneLife Singapore) | Yes - returns for qualifying orders | 7 calendar days from receipt (case‑by‑case) | Items must be unused, original packaging; return shipping usually customer’s expense; see policy: onelife.sg Refund Policy |
| App Store / Google Play subscriptions (if any) | Not applicable to OneLife Singapore per public info | Not documented for onelife.sg; app store rules would apply if a true subscription exists | No public evidence that OneLife Singapore runs app‑based subscriptions; check App Store/Google Play if charged |
| 1Life (enterprise software pricing) | Different product/entity | Pricing shown in CAD and USD by the software vendor | See vendor pricing: 1Life software pricing |
How to use this recap
Use the table to identify which product or merchant your transaction relates to before starting cancellation or refund steps.
If in doubt about the merchant identity on your card statement, contact your card issuer for clarification.
After cancelling
What to expect next
After you submit a return, retain proof of shipment and monitor your payment method for the refund to appear per the seller’s stated timing.
If a refund does not appear in a reasonable time, follow up with the seller and, if needed, your payment provider.
Helpful links
- onelife.sg Refund Policy - official return and refund terms for OneLife Singapore retail purchases.
- MoneySense - Insurance basics - reference on free‑look for life insurance (not applicable to onelife.sg retail sales).
- 1Life software pricing - verified source for enterprise software pricing (separate product/entity).
Address
Head office (listed)
Fu Fong Trading Pte Ltd, 221 Henderson Road, #02-02, Singapore 159557.
How to contact
For returns or cancellations related to onelife.sg purchases, follow the seller’s published Return & Refund Policy and contact the seller via the channels provided on their website.
For suspected unauthorised charges or unclear merchant identity, contact your card issuer or payment provider for dispute guidance.