Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Aspire, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Send an e-Postclic to Aspire
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in Singapore
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at $1.36 for 48 hours
then no commitment, $73.99 per month
to keep966649193710
Cancellation Aspire: Easy Method
What is Aspire
Overview
Aspire is a Singapore-based financial service that provides business banking features, cards, and subscription plans (Basic and Premium) to help manage company finances and spending.
It operates on a monthly subscription model and offers multi-currency accounts, cards, payments, and yield management features depending on the plan.
Who uses it
Aspire is primarily used by small businesses and teams that need multi-currency accounts, virtual and physical cards, and expense management tools.
The service is aimed at customers who want a digital-first banking and subscription model with optional Premium add-ons like lower fees and more cards.
How to cancel Aspire
Cancel on the Web (Premium plan)
- Log in to your Aspire account on the web.
- Go to Manage account → Manage Billing → Manage → Cancel plan.
- Confirm by clicking "Yes, cancel" and optionally provide a reason.
Cancel via app stores and notes
- Subscriptions purchased through Apple or Google Play are managed through your Apple/Google account subscription settings.
- Web cancellations follow the steps above; in-app purchases require the platform-specific cancellation process.
What happens when you cancel
Access and features
When you cancel Premium on the web, the Premium plan is deactivated immediately and the account switches to Basic.
Users lose Premium benefits (for example, higher free virtual card limits and priority support) on cancellation.
Billing and records
Billing for Premium is prorated based on days used in the current month; an invoice is generated for the usage period.
Keep your invoices and transaction history for records; Aspire continues to provide account transaction data per its usual retention policies.
Will I get a refund?
General refund policy
Aspire does not publish an explicit 14-day cooling-off or automatic change-of-mind refund right for Singapore users.
Refunds depend on the merchant or specific case rather than an automatic statutory return right through Aspire's published policies.
Card refunds and timing
- Merchant-initiated card refunds can take from about 2 weeks up to 1 month to reflect back to Aspire.
- Once Aspire receives refunded funds from the merchant or card network, Aspire will pass the refund to your account.
- In-app purchases made via Apple/Google are subject to Apple/Google refund processes and timelines.
Aspire plans and pricing
Pricing summary
All monthly prices below are exclusive of GST. Aspire bills Premium in SGD, typically on the 1st of each calendar month.
If you upgrade mid-month, the first charge is prorated.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic | S$0.00 | Monthly | Multi-currency business accounts (SGD, USD, GBP, EUR); local & international payments; virtual and physical cards; expense management; Yield access (management fee 0.50% p.a.); 5 free spend users. |
| Premium | S$15.00 | Monthly | Everything in Basic plus: 5 no-fee international outbound transfers/month; FX cashback on first S$13,000/month at mid-market rates; lower Yield fee (0.25% p.a.); up to 300 free virtual cards per user; one complimentary metal card (coming soon); 24/7 priority support; exclusive perks; 10 free spend users. |
Your consumer rights in Singapore
Statutory rights
Customers retain statutory consumer rights under Singapore law for issues like misrepresentation or defective services, even if Aspire's policies do not restate them.
These rights exist independently of Aspire's published refund or cancellation policies.
Complaints and escalation
- Submit formal complaints via Aspire’s Help Centre; Aspire states they will acknowledge within 1 business day and provide a final response within 30 days.
- If you remain unsatisfied, you may escalate to appropriate regulatory or dispute channels in Singapore (for example, MAS-related channels); Aspire commits to cooperate with regulatory authorities.
Customer experiences
Positive feedback
- Users praise smooth onboarding, a clean interface, and helpful customer support (Trustpilot and Google Play summaries).
- Google Play reviews highlight a user-friendly design and navigation.
Negative feedback
- Some users report unclear information about features, delays in transfers, and unexpected fees.
- Community reports mention cumbersome approval flows, standing instructions lacking end dates, and occasional billing or approval friction.
Documentation checklist
Before you cancel
- Account email and registered company name.
- Subscription invoices and billing dates.
- Screenshots of subscription status or the cancellation confirmation screen.
If you request a refund or raise a complaint
- Transaction IDs, merchant refund confirmations, and communication logs with the merchant.
- Support ticket numbers and any Aspire responses for escalation.
Common mistakes
Mixing up where you subscribed
Many users cancel in the wrong place: web subscriptions must be cancelled on the web, while in-app purchases require Apple/Google cancellation.
Check where you originally subscribed before following cancellation steps.
Missing confirmations and expectations
Not clicking the final "Yes, cancel" confirmation can leave a subscription active; always keep a screenshot of the confirmation.
Expect refunds to follow merchant and card network timelines - these can take weeks rather than days.
Comparative recap
Quick side-by-side
| Plan | Price | Period | Main differences |
|---|---|---|---|
| Basic | S$0.00 | Monthly | Standard multi-currency accounts, basic cards and payments, 5 free spend users, Yield at 0.50% management fee. |
| Premium | S$15.00 | Monthly | All Basic features plus cashback and transfer perks, lower Yield fee (0.25%), more virtual cards, priority support and additional spend users. |
After cancelling
What to expect next
After cancellation on the web, your account downgrades immediately to Basic and Premium benefits stop.
Billing is prorated for the month when applicable and an invoice is generated for the used period.
Help and follow-up links
- Aspire Help: What is the cost of Aspire subscription?
- Aspire Help: Aspire Premium plan billing, charges and cycles
Address
Registered office
158 Cecil Street, #09-01, Singapore 069545
Notes
For complaints and escalation, use Aspire’s Help Centre to open a formal ticket and retain your documentation.
If unresolved, you may pursue relevant Singapore regulatory channels; keep correspondence and evidence for any escalation.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Aspire Premium plan online, log in to your account, navigate to Manage Account → Manage Billing → Manage → Cancel Plan, and confirm your cancellation.
When you cancel your Premium plan, your account will immediately switch to the Basic plan, and you will lose access to Premium benefits such as higher virtual card limits and priority support.
Aspire does not guarantee refunds upon cancellation, as their policy does not include a cooling-off period. Refunds depend on specific cases and merchant policies.
If you purchased your Aspire subscription through an app store, you need to manage your subscription through your Apple or Google account settings to cancel it.
The Aspire Premium plan is billed monthly in SGD, typically on the 1st of each calendar month, and charges are prorated if you upgrade mid-month.