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I hereby notify you of my decision to terminate the contract relating to the Finviz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Finviz: Easy Method
What is Finviz
Overview
Finviz is a financial visualization and stock‑screening platform that provides market data, charts, screening tools and premium "Elite" features for active traders and investors.
The service offers both a free tier and a paid Elite subscription that unlocks real‑time quotes, advanced screening, backtesting, alerts and an ad‑free experience.
Who uses it
Finviz is commonly used by traders who need a fast, consolidated view of fundamentals and technical indicators across many tickers.
Paid users typically subscribe for real‑time data, export/API access, and faster screening and charting tools.
How to cancel Finviz
Cancel web subscriptions (paid users)
- Sign in at your Finviz account on the website.
- Open the Subscription page in your account settings and choose the cancel option to stop auto‑renewal.
- After cancelling, confirm the cancellation message and keep any confirmation emails/screenshots for your records.
Cancel trials and app store subscriptions
- The 7‑day Finviz Elite trial cannot be cancelled and will expire automatically; no charge occurs for the trial period.
- If you subscribed via Apple App Store or Google Play, manage and cancel that subscription through the respective store interface (Finviz does not provide direct cancellation instructions for store subscriptions).
- For any uncertainty about how you subscribed, check your payment receipt or the store subscription settings on your device.
What happens when you cancel
Access after cancellation
When you cancel a web subscription, auto‑renewal is stopped but Elite access continues until the end of your current billing period.
No immediate loss of paid features occurs upon cancelling via the website; you retain the service for the paid term.
Billing and renewals
Cancellation prevents future charges at the next renewal date; it does not retroactively refund already billed periods unless a refund is requested and approved within policy.
If you used an App Store subscription, cancellations there stop future billing through the store but do not involve Finviz directly.
Will I get a refund?
Finviz refund policy (summary)
Finviz offers refunds only if requested in writing within the initial 30‑day period after the start of a paid subscription.
After 30 days from the subscription start, payments are generally non‑refundable under the stated policy.
How to request a refund
- Cancel your subscription first (for web subscriptions) to stop future renewal.
- Send a written refund request via email or the website contact form within 30 days of the subscription start date.
- Keep copies of cancellation confirmations, receipts and your refund request for follow up.
Independent summaries corroborate the 30‑day refund window; customers report refunds are only guaranteed within that initial period.
Finviz plans and pricing
Pricing overview
Below are the Elite plan options converted to Singapore dollars (SGD) based on provided conversion assumptions.
Prices shown reflect the verified conversion in the supplied data and are the effective monthly costs for each plan.
| Plan | Price | Period | Features |
|---|---|---|---|
| Elite Monthly | S$49.85 | monthly | All Elite features (real‑time quotes & charts, advanced screener, backtesting, API/export, alerts, ad‑free) |
| Elite Annual | S$31.52 | annual | All Elite features (same as monthly). Annual plan effective monthly cost shown; total annual cost ≈ S$377.88. |
Your consumer rights in Singapore
General right to fair treatment
Under Singapore consumer protection principles, you have the right to clear information about subscription terms, renewal timing and refund policies prior to purchase.
Sellers must honour their published refund and cancellation policies; keep records of terms shown at purchase.
Practical steps and escalation
- If you believe a charge is incorrect (double charge or unauthorized), contact the merchant support first and request written confirmation of their decision.
- If unresolved, you may contact your bank/card issuer to dispute unauthorized or duplicate charges, and seek advice from local consumer bodies such as CASE.
Customer experiences
Positive feedback
Many users praise Finviz for its comprehensive data, useful screener and good value for advanced traders.
Reviews often highlight frequent feature updates and overall usefulness for market research and screening.
Negative feedback
Complaints commonly involve billing issues (double charges, renewal disputes) and slow or inconsistent customer support handling.
Other criticisms include occasional UI/chart problems, concerns about pricing and unwanted marketing reported by some users.
See aggregated reviews for examples and user comments: Trustpilot - Finviz reviews.
Documentation checklist
Before you cancel
- Subscription confirmation or receipt showing start date and billing cycle.
- Account email and username used for the subscription.
- Payment method details (last 4 digits of card, store receipt if via App Store/Google Play).
When you request a refund or follow up
- Cancellation confirmation screenshot or copy of the Subscription page showing cancellation.
- Written refund request (email or contact‑form message) including dates and reason.
- Copies of any support replies and transaction records for escalation if needed.
Common mistakes
Assuming the trial can be cancelled
Many users expect to cancel the 7‑day Elite trial to avoid charges, but the trial auto‑expires and does not require or support cancellation.
If you signed up for the trial and did not enter payment details, no charge will occur when it ends.
Missing the 30‑day refund window
A frequent error is waiting past the 30‑day refund period before requesting a refund; Finviz policy limits refunds to written requests made within that initial 30 days.
Always request refunds in writing promptly after cancelling if you believe you qualify.
Comparative recap
Quick comparison
The table below summarizes key cancellation and refund points for easy reference.
| Feature | Finviz | Period |
|---|---|---|
| Free trial cancelability | 7‑day Elite trial auto‑expires; cannot be cancelled early and no charge occurs for the trial itself. | - |
| Web cancellation method | Cancel via Subscription page on the Finviz website; stops auto‑renewal but access remains until period end. | - |
| App Store / Google Play | Must cancel through the respective store; Finviz has no published store cancel instructions. | - |
| Refund window | Refunds granted only if requested in writing within 30 days of subscription start. | - |
| Typical monthly price (SGD) | Elite Monthly S$49.85; Elite Annual effective monthly S$31.52 (billed annually). | monthly / annual |
After cancelling
Follow up actions
- Save cancellation confirmation and any correspondence with Finviz support for records and potential disputes.
- If you want a refund, submit a written request via email or the website contact form within 30 days of the subscription start date.
Helpful links
- Independent summary of cancellation via app stores and general guidance: Postclic - How to cancel Finviz.
- Summary of Finviz trial and refund policy: DoNotPay - Finviz Elite free trial guide.
- User reviews and common complaint themes: Trustpilot - Finviz reviews.
Address
Company address
Finviz (Finviz s.r.o.) - Hrušovská 29, 821 07 Bratislava, Slovakia.
Support note
For account‑specific cancellations, refunds or disputes, contact Finviz support via your account or their website contact form and retain all correspondence.