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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Sofi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sofi: Easy Method
What is Sofi
Overview
SoFi (Social Finance, Inc.) is a finance platform offering loans, refinancing, investment services, memberships, and related products.
Services can be accessed via mobile apps and web; some goods (SoFi Health) are sold through a separate goods/website channel.
Products and channels
Financial products and subscriptions are delivered through SoFi’s app and website and, in some cases, through app stores (Apple/Google).
SoFi Health goods and refunds follow a separate returns process managed by sofi.health.
How to cancel Sofi
Cancel App‑store subscriptions
- App‑store subscriptions (Apple App Store / Google Play) must be cancelled through your Apple or Google account settings - not within the SoFi app.
- Open your Apple ID or Google Play account, find active subscriptions, and cancel from there; follow the store’s cancellation and refund flows.
Cancel SoFi Plus or SoFi account items
- SoFi Plus membership: In the SoFi App tap the Plus icon or Profile → Membership & Rewards → Settings; on web go to Profile → Membership & Rewards → Manage Membership to cancel.
- SoFi Health goods or website orders: email hello@sofi.health to request a cancellation and refund for eligible items.
Timing and confirmation
- Cancel at least one calendar day before renewal to avoid being charged for the next cycle.
- Always request and save a confirmation (email or screenshot) after completing cancellation steps.
What happens when you cancel
Access and billing
For subscriptions you generally retain benefits until the end of the current billing cycle unless otherwise stated.
Canceling an app‑store subscription stops future renewals; charges already processed are handled by Apple/Google per their policies.
Account status and data
SoFi’s Terms of Use permit account deactivation, but data retention obligations may persist after closure.
Download important records (statements, tax forms, receipts) before cancelling to keep your copies.
Will I get a refund?
General refund rules
- There is no broad refund policy for most SoFi financial products; refunds depend on product type and the provider/platform rules.
- App‑store purchases follow Apple/Google refund policies; SoFi cannot override platform‑level refund terms.
Specific refund exceptions
- SoFi Plus: prorated refunds may be available if eligibility conditions tied to deposits are met; processing is generally within 5 - 10 business days.
- SoFi Health goods: generally a 14‑day return window for unused, unopened items with proof of purchase; return shipping is non‑refundable unless the item arrived damaged or incorrect.
Sofi plans and pricing
Where to check pricing
Pricing and plan details can change by market and are best confirmed on official pages or inside the SoFi app.
Do not rely on third‑party summaries for current fees; verify on SoFi’s official channels before cancelling or re‑subscribing.
Notes on regional pricing
No verified public pricing in SGD for Singapore was found in the reviewed sources; some USD‑based pricing applies in the U.S.
If local pricing matters, check the SoFi app or regional help pages for the most accurate, up‑to‑date information.
Your consumer rights in Singapore
Returns and cooling‑off
For SoFi Health goods, SoFi’s returns provide a 14‑day right to cancel for unused, unopened items with proof of purchase.
This 14‑day practice aligns with common e‑commerce protections, though specific statutory rules vary by product and seller terms.
Subscriptions and platform purchases
Subscriptions like SoFi Plus can be cancelled, but refunds are typically not provided unless stated (or eligibility conditions apply).
App‑store purchases are governed by Apple/Google consumer policies; SoFi cannot override those platform rules.
Customer experiences
Positive feedback
Many reviewers note a user‑friendly experience and fast approvals for personal loans, refinancing, and some investment services.
Some 5‑star reviews highlight quick applications and outcomes described as life‑changing by users.
Negative feedback
Complaints include customer service delays, difficulty accessing accounts, frozen accounts, and problems resolving issues.
Other issues reported: unexpected fees, denials after long processes, and fees introduced without perceived added value.
See broader reviewer comments at Trustpilot: Trustpilot - SoFi.
Documentation checklist
Essential items to prepare
- Account email and username, last 4 digits of linked bank/card, and account number where relevant.
- Subscription name (SoFi Plus, app‑store subscription), purchase date, and billing cycle details.
Proof and supporting materials
- Order number, receipt or proof of purchase, and screenshots of active subscriptions or charges.
- For product returns, photos showing item condition, original packaging, and any damage evidence.
Common mistakes
Failing to cancel in the right place
Users often try to cancel app‑store subscriptions inside the SoFi app; these must be cancelled in Apple or Google account settings.
If you cancel in the wrong place you may still be billed by the app store.
Missing timing and records
Waiting until the renewal date or failing to cancel at least one day before renewal can result in an unwanted charge.
Not saving confirmation emails or screenshots makes disputes and refunds harder to resolve.
Comparative recap
Quick comparison
The table below summarizes how to cancel different SoFi‑related items and the typical refund possibilities.
Notes
Always confirm the current procedure in your app or on the vendor page before acting.
| Item | How to cancel | Refund possibility |
|---|---|---|
| App‑store subscriptions | Cancel via Apple/Google account settings (not inside SoFi app) | Refunds via Apple/Google processes (SoFi cannot override) |
| SoFi Plus membership | App: Profile → Membership & Rewards → Settings; Web: Profile → Membership & Rewards → Manage Membership | Benefits remain until cycle end; prorated refunds possible only in specific deposit‑eligibility cases |
| SoFi Health goods | Request return by emailing hello@sofi.health and follow return instructions | 14‑day returns for unused/unopened items with proof of purchase; return shipping non‑refundable unless faulty |
After cancelling
Confirmations and follow‑up
Save cancellation confirmations and monitor your bank or card statement for final charges or refunds.
If you expect a refund, note the stated processing time and follow up if it exceeds the window provided.
Helpful links
- SoFi Health refunds and returns: sofi.health - Refunds
- General cancellation guide reference: Cancel SoFi (Postclic)
- SoFi app listing (Apple App Store Singapore): SoFi on Apple App Store (SG)
Address
Corporate mailing address
Social Finance, Inc., 234 1st Street, San Francisco, CA 94105, United States.
Notes about postal requests
The corporate headquarters address is provided for completeness; it may not process cancellations directly.
Use in‑app cancellation flows, app‑store settings, or the SoFi Health support email for the fastest outcomes.