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I hereby notify you of my decision to terminate the contract relating to the Stockopedia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Stockopedia: Easy Method
What is Stockopedia
Overview
Stockopedia is a subscription-based investment research platform that provides stock analysis, screening tools, and data to help investors research companies and build portfolios.
The service combines quantitative scores, screening features and educational content to support decision-making for retail investors.
Main features
Key features include StockRanks, screeners, charts, reports and portfolio tracking tools aimed at active investors.
Stockopedia operates on a paid-subscription model with trial and refund policies described on its site.
How to cancel Stockopedia
Cancel via the website (recommended)
- Sign in to your Stockopedia account on the website.
- Go to Profile → Personal Settings → Subscriptions & billing.
- Follow the cancellation prompts; cancellation is recorded and takes effect at the end of your current billing period.
Cancel via mobile app stores
- If you subscribed through the iOS App Store or Google Play, you must cancel through your Apple/Google subscription settings.
- Stockopedia’s public documentation advises cancelling on the website, but app-store subscriptions are controlled by Apple or Google.
What happens when you cancel
Access after cancellation
When you cancel, access to paid features continues until the end of the current billing period.
There is no automatic immediate termination of access on cancellation.
Billing and renewals
Subscriptions automatically renew unless cancelled before the end of the billing period.
No pro‑rata refunds are provided for unused time after cancellation under normal rules.
Data and portfolio retention
Your account data and portfolios remain accessible while your subscription is active until expiry of the paid period.
After access ends, saved portfolios and reports may be restricted depending on account status and Stockopedia policies.
Will I get a refund?
Free trial and money-back guarantees
- Stockopedia offers a 14‑day free trial for new users; cancel during the trial to avoid charges.
- After the free trial, there is a 30‑day money‑back guarantee from the date of first payment; you may request a full refund within that window.
Exceptions and later refunds
- After the 30‑day refund window expires, Stockopedia maintains a strict no‑refund policy for paid periods and does not provide pro‑rata refunds.
- Stockopedia’s Terms of Use further state subscribers are not entitled to refunds for charges already paid once the paid period has begun.
Stockopedia plans and pricing
Where to check current prices
Official plan details and the most up-to-date pricing are published on Stockopedia’s plans page.
Always check the official plans page for current offers and exact currency/pricing.
Currency and Singapore pricing
Public information does not show Stockopedia subscription prices denominated in SGD for 2025 or 2026.
If you need local currency pricing or App Store listings for Singapore, verify within your account or app store subscription panel.
Your consumer rights in Singapore
General guidance
If you are in Singapore and have concerns about cancellations or refunds, check local consumer-protection resources or seek advice from a consumer organisation.
Rights and remedies for digital subscriptions can differ from goods and may depend on contract terms and applicable law.
Practical steps you can take
- Cancel before the next renewal date to avoid unwanted charges.
- Keep records of sign-up dates, trial periods and first payment dates in case you request a refund.
- If a refund is refused and you believe you have grounds under Singapore law, consider contacting your card issuer or a local consumer advisory body for next steps.
How to file a complaint with Stockopedia
You can submit complaints via Stockopedia’s Green Support Messenger or by emailing support@stockopedia.com.
Stockopedia states it acknowledges contacts within a few days and aims to respond within up to 15 business days.
Customer experiences
Positive feedback
Many users praise Stockopedia’s intuitive interface, StockRanks, screening tools and educational content.
Reviewers often cite the data depth and perceived value for active investors.
Negative feedback
Some users report incomplete data for certain companies, interface friction, and frustrations with retrospective pricing changes or customer service response in specific cases.
Criticisms also include perceived high cost for casual users and limited regional relevance for investors outside the UK.
Documentation checklist
Before you cancel
- Account email and username.
- Subscription type and billing period (monthly or annual).
- Date trial started and date of first paid charge.
- Screenshot of subscription page or billing statement if available.
If you need a refund or to dispute a charge
- Copy of invoice or bank card transaction showing the charge.
- Record of cancellation attempt (screenshots, confirmation messages).
- Any support ticket numbers, replies or acknowledgement emails.
Common mistakes
Assuming app-store and web subscriptions are the same
Users sometimes try to cancel a subscription via the website when the charge was processed by Apple or Google.
If you subscribed through an app store, cancel via your Apple or Google account to stop future renewals.
Missing the refund window
Waiting past the 30‑day money‑back period (after first payment) often removes eligibility for a refund.
Cancel early and request refunds promptly if you intend to seek one within the allowed period.
Comparative recap
At a glance
| Item | Web subscription | App Store / Google Play subscription |
|---|---|---|
| How to cancel | Profile → Personal Settings → Subscriptions & billing on the website | Cancel via your Apple App Store or Google Play subscription settings |
| When cancellation takes effect | End of current billing period; access retained until then | Depends on app-store terms; canceling stops auto-renewal at next cycle |
| Refund policy | 14‑day free trial; 30‑day money‑back after first payment; no pro‑rata refunds after window | App-store purchases may be subject to Apple/Google refund processes in addition to Stockopedia policy |
| Support contact | Stockopedia support (Green Support Messenger or support@stockopedia.com) | Also contact Apple/Google support for app-store billing issues |
Notes
Details in the table reflect Stockopedia’s publicly stated cancellation and refund approach; app-store purchases are controlled in part by Apple/Google.
Always verify the specifics in your account and billing statements.
After cancelling
What to check next
- Confirm you received an email or on-screen confirmation of cancellation.
- Verify the subscription expiry date and ensure no further charges are scheduled.
- Export or save any reports or portfolio data you wish to keep before access ends.
Contact and further information
For plan details and billing guides, see Stockopedia’s official help pages.
Financial service guide (Australasian users)
Address
Head office
Stockopedia’s listed address (corporate contact in provided materials): 500 Yale Ave N, Seattle, Washington, 98109 US.
Postal inquiries
For account issues or formal correspondence, use support@stockopedia.com or the Green Support Messenger in your account.
Retain copies of all communications and reference any support ticket numbers for follow-up.