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Cancel ALO MOVES
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I hereby notify you of my decision to terminate the contract relating to the Alo Moves service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Alo Moves: Easy Method
What is Alo Moves
Overview
Alo Moves is a subscription-based fitness platform offering on-demand classes in yoga, pilates, strength, mobility and meditation.
Members stream classes anytime on mobile apps or the web and can follow programs or single sessions.
Content and access
Classes are produced by instructors and organised into categories and multi-week programs.
Access depends on an active subscription purchased via the web, Apple App Store, or Google Play.
How to cancel Alo Moves
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad and tap your Apple ID name.
- Go to Subscriptions, find Alo Moves and choose Cancel Subscription.
- Do not assume deleting the app cancels billing; you must cancel via Apple ID settings.
- Reference: cancellation guide.
Cancel on Android (Google Play)
- Open the Google Play Store and tap your Profile icon.
- Go to Payments & subscriptions → Subscriptions → Alo Moves and tap Cancel.
- Deleting the app will not stop charges; cancel in Google Play to prevent renewal.
- Reference: cancellation guide.
Cancel on the Web (Alo Moves website)
- Log in at the Alo Moves website and go to Settings → Membership → Cancel.
- Alternatively, use the Alo Moves Help Center for account support and cancellation information.
- See Terms of Use for web cancellation details: Alo Yoga Terms of Use.
What happens when you cancel
Access after cancellation
After cancelling, your account generally remains active until the end of the current paid billing period.
You can continue streaming classes until that billing period expires.
Renewals and billing
Automatic renewal stops after cancellation, so you will not be charged for the next cycle if cancellation is completed in time.
If you cancel mid-period, you usually retain access but are not billed further.
Account and data
Cancelling does not always delete your account or personal data automatically; you may need to request account removal separately.
Keep any cancellation confirmation for records and potential disputes.
Will I get a refund?
General refund policy
Alo Moves generally does not offer refunds once a billing period has started; no pro‑rata refunds are provided after cancellation in most cases.
There is typically no refund if you end a paid membership early after the trial has converted.
Free trial and exceptions
- A 14‑day free trial is usually available; cancelling before the trial ends prevents charges.
- If you subscribed via the web and cancel before expiration, Alo’s Terms of Use state you may receive a pro‑rata refund for unused days.
- Purchases made through Apple or Google may be subject to those platforms’ refund policies instead of Alo’s own policy.
Alo Moves plans and pricing
Pricing overview
Below is the verified pricing information available for Singapore from the provided sources.
Only the monthly plan and price shown in verified data are listed.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly Membership | S$22.98 | Monthly | Full access subscription |
Notes on pricing
No verified SGD annual price was found in the supplied data for the App Store or Alo Moves site.
Promotions or loyalty programs (e.g. Alo Access) may affect access but were not listed with verified SGD pricing.
Your consumer rights in Singapore
Cooling-off and distance sales
Singapore guidance (CASE and distance selling rules) may provide certain cooling-off rights for online purchases, depending on how the service is delivered.
For digital services that start immediately, statutory cooling-off may not apply in all cases; check CASE guidance for details.
Platform purchases and refunds
- If you purchased via the Apple App Store or Google Play, refunds may be handled under those platforms’ refund processes.
- If you subscribed on the Alo Moves website, their Terms of Use reference possible pro‑rata refunds for web cancellations before expiration.
- Keep receipts and proof of purchase for any dispute or refund request.
Customer experiences
Positive feedback
Many users praise class quality and instructor selection, with strong App Store ratings and high iOS review averages reported.
Aggregated reviews on some sites show high user satisfaction for content and programming.
Negative feedback
Complaints in other channels include billing after cancellation, slow or unhelpful support, account lockouts, and refund difficulties.
Trustpilot and some review aggregators report lower scores and recurring customer service issues for certain users.
Documentation checklist
What to gather before you cancel
- Account email and username used to subscribe to Alo Moves.
- Proof of purchase or billing receipts (App Store / Google Play receipts or web invoice).
- Screenshot(s) of subscription status and any cancellation confirmation pages or emails.
- Dates: trial start/end and paid billing period start date.
What to keep after cancelling
- Cancellation confirmation email or screenshot showing end-of-access date.
- Transaction IDs from Apple, Google, or your card statement if you need to dispute a charge.
- Copies of any communications with Alo Moves support.
Common mistakes
Deleting the app instead of cancelling
Many users mistakenly delete the mobile app and assume their subscription was cancelled.
Deleting the app does not stop billing; you must cancel through Apple ID, Google Play, or the web membership settings.
Using the wrong account or store
Cancel requests can fail when users have multiple Apple/Google IDs or used a different email to subscribe.
Confirm which store and account was used to subscribe before cancelling to avoid lost access or continued charges.
Comparative recap
Quick comparison table
| Aspect | Alo Moves (verified) | Notes |
|---|---|---|
| Monthly price (SGD) | S$22.98 | Verified monthly membership price from supplied data. |
| Cancel via | Web, Apple App Store, Google Play | Cancel in the store you used to purchase; deleting the app is not sufficient. |
| Refunds | Generally no refunds after billing period starts; web pro‑rata exceptions possible | Platform purchases may follow Apple/Google refund policies instead. |
Key takeaways
Cancel in the same place you subscribed and save confirmation proof to avoid disputes.
If purchased on a platform, check that platform’s refund policies when seeking reimbursement.
After cancelling
Next steps
- Save cancellation confirmation and note your final access date.
- Monitor your payment method for any unexpected charges after cancellation.
Help and official resources
For cancellation instructions and help articles see the verified cancellation guide: Postclic: How to cancel Alo Moves.
For Terms of Use and web subscription details see: Alo Yoga Terms of Use.
Address
Corporate mailing address
Alo Moves, Inc., PMB #580, 1122 East Pike Street, Seattle, WA 98122, United States.
Correspondence tips
If you need to send written notices or postal correspondence, include your account email, subscription details, and copies of receipts.
Keep tracked postage and a copy of the correspondence for your records.