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Cancel CHUZE FITNESS
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Cancellation service #1 in Singapore
Average rating from reviews

I hereby notify you of my decision to terminate the contract relating to the Chuze Fitness service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Chuze Fitness: Easy Method
What is Chuze Fitness
Overview
Chuze Fitness is a subscription-based gym chain offering cardio and strength equipment, classes, and amenities. Memberships are managed through club staff, a members portal, and a mobile app.
Membership model
Memberships use recurring billing and may include commitment terms and fees. Chuze’s published terms specify dispute resolution under Arizona law and courts.
How to cancel Chuze Fitness
Required notice
Chuze requires at least 10 days’ written notice before the next billing date to stop future charges. Missing that window can cause another billing cycle to process.
Accepted cancellation methods
- In person at any Chuze club: sign the official cancellation form with staff.
- Via the memberservices.chuzefitness.com portal or the Chuze app: profile → Membership → Cancel.
- By emailing info@chuzefitness.com where the club accepts email submissions (club-dependent).
What happens when you cancel
Access and billing
Cancellation stops future renewals after the required notice period. Access to facilities typically continues until the end of any paid period unless otherwise stated.
Data and records
Keep copies of all cancellation confirmations, receipts, and correspondence. Document dates and method of submission in case of later disputes.
Will I get a refund?
General refund policy
Start-up fees, monthly dues, annual fees, and Paid-In-Full prepaid dues are generally non-refundable. Chuze states that dues and most fees are not refundable after purchase.
Exceptions
- New members: a 5-business-day buyer’s remorse window allows a full refund if you cancel within that period.
- Early cancellation inside a 12-month commitment may incur a US$58 cancellation fee.
Chuze Fitness plans and pricing
Where to check prices
Chuze pricing and plan details can change. Always check the official Chuze website or the members portal for the current plan information before signing up or cancelling.
Singapore availability
Chuze does not appear to have locations in Singapore as of 2025/2026, so no SGD pricing is published locally. Verify availability on Chuze’s official channels.
Your consumer rights in Singapore
Cooling-off and contract law
Singapore law provides cooling-off rights in certain distance or tele-sales cases, but gym membership contracts - especially those governed by overseas law - may fall outside statutory cancellation rights.
Practical protections and escalation
- CASE treats overly burdensome cancellation practices as potentially unfair; email or WhatsApp may qualify as written notice if the contract does not require in-person termination.
- If you cannot resolve billing errors or cancellation confirmations, consider escalating to CASE or the Small Claims Tribunal and keep full documentation.
Customer experiences
Positive feedback
Some reviewers praise Chuze for affordability, cleanliness, and helpful staff. For example, a Trustpilot reviewer in Singapore gave positive feedback about the club experience.
Negative feedback
Multiple complaints report persistent billing issues, unauthorized auto-drafts, duplicate charges, unresponsive customer service, and difficulty obtaining refunds or confirmations.
Read more customer reports and threads on consumer review sites to understand common problems before cancelling.
Trustpilot - Chuze Fitness reviews
ComplaintsBoard - Chuze Fitness
Documentation checklist
Essential items to gather
- Membership number and full member name as shown on account.
- Copies/screenshots of payment receipts, bank or card statements showing charges.
- Signed membership agreement or welcome paperwork showing terms and commitment period.
Proof of cancellation
- Signed cancellation form (in-person) or screenshots of the portal/app cancellation flow.
- All sent emails, delivery/read receipts, and timestamps for phone calls or in-person visits.
- Any written confirmation from Chuze confirming cancellation and end date.
Common mistakes
Missing the written notice window
Many members fail to provide at least 10 days’ written notice before the next billing date and are billed for another month as a result.
Relying on verbal or informal confirmations
Verbal cancellations or undocumented promises from staff often lead to continued billing. Always obtain and keep written confirmation or a signed form.
Ignoring commitment terms and fees
Members sometimes overlook 12-month commitments that trigger early cancellation fees (e.g., US$58) or assume paid fees are refundable when they are not.
Comparative recap
Quick comparison
| Item | Chuze policy | Typical member expectation |
|---|---|---|
| Notice required | 10 days’ written notice before next billing | A clear, short written notice window |
| Refunds | Only full refund within 5 business days; most fees non-refundable | Pro-rata refunds for unused period (often expected) |
| Early cancellation fee | US$58 within 12‑month commitment (may apply) | Some expect no early fee or different fee levels |
| Governing law | Arizona law and courts in Chuze terms | Local jurisdiction protections (Singapore consumers may expect local remedies) |
After cancelling
Confirm and monitor
Keep cancellation confirmation and monitor your bank/card statements for at least two billing cycles to ensure charges stop.
Where to read others’ experiences
To see other members’ experiences with cancellations and billing, consult consumer review sites:
- Trustpilot - Chuze Fitness reviews
- ComplaintsBoard - Chuze Fitness complaints
- BBB - Chuze Fitness reviews
If billing continues after confirmed cancellation, escalate to your bank/card provider and consider filing a complaint with CASE or the Small Claims Tribunal in Singapore, keeping all documentation.
Address
Corporate address
Chuze Fitness, 1011 Camino del Rio S. Ste. 350, San Diego, California 92108, United States.
Club and correspondence notes
If you visit a club to cancel in person, bring photo ID and your membership details. For written notices, include member name, membership number, club name, and requested end date.