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Cancel EDGE FITNESS
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I hereby notify you of my decision to terminate the contract relating to the Edge Fitness service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Edge Fitness: Easy Method
What is Edge Fitness
Overview
Edge Fitness (often referenced as Edge Hybrid or Edge Hybrid Fitness Training) is a subscription-based fitness service that provides guided workouts and training plans through mobile apps and a web portal.
Key features
Features include adaptive workouts that adjust to user pace and goals, membership billing via app stores or a Stripe-based web portal, and account management through in-app or emailed billing links.
How to cancel Edge Fitness
Mobile (iOS)
- Open Settings → Tap your name → Subscriptions → Select Edge Hybrid → Tap Cancel Subscription.
- Important: Deleting the app does not cancel the subscription. You must cancel via Apple Subscriptions.
Mobile (Android)
- Open Google Play Store → Tap your profile icon → Payments & Subscriptions → Subscriptions → Select Edge Hybrid → Tap Cancel Subscription.
- Confirm cancellations in Google Play; deleting the app does not stop Google Play billing.
Web portal (Stripe + RevenueCat)
- Use the Stripe billing portal link that was sent to your email to view invoices, update card details, change plan, or cancel the subscription.
- Cancelling from the billing portal stops future renewals; past charges are not automatically refunded by cancellation alone.
What happens when you cancel
Access and renewal
Cancellation stops automatic renewals at the end of your current billing period for web subscriptions, or per the respective app store billing cycle for iOS/Android.
Access to paid features typically continues through the paid period already billed; you will not be billed again after cancellation (subject to platform rules).
Data and account
Your account and any stored progress or settings may remain on Edge systems unless you request deletion. Retention policies vary by platform and service provider.
If you need account deletion, contact Edge through the app or the billing portal used for your subscription.
Will I get a refund?
App store refunds (iOS & Android)
- Apple App Store (iOS): Refunds must be requested directly through Apple (for example via reportaproblem.apple.com). Edge cannot approve or decline App Store refunds.
- Google Play (Android): Refunds must be requested directly through Google Play. Edge cannot approve or decline Google Play refunds.
Web portal refunds & exceptions
- Stripe (web) refunds: Edge itself handles refund decisions for charges processed via the Stripe billing portal.
- Possible grounds for refund: duplicate purchases, billing after cancellation, or technical issues that prevented use.
- Refunds are not usually granted for change of mind, forgetting to cancel, or unused time in a paid period.
- Requests for web refunds should be made within 14 days of the charge where the policy applies.
Legal cooling-off
If you cancel within any legally compulsory cooling-off period under applicable law, Edge will refund any payment that covers time after cancellation or otherwise as legally due.
Digital-content rules may limit refunds once a paid period has begun; check applicable consumer law and Edge’s terms for details.
Edge Fitness plans and pricing
Where to check pricing
Pricing, plans, and currency details can change; always check Edge’s official website or the app store listing you used to subscribe for the most current information.
Note on accuracy
No publicly verified Singapore (SGD) pricing for Edge Fitness was available in the source data. Do not rely on third-party sources for current rates.
If you need exact amounts, open the app store listing or billing portal where you subscribed to see charges and plan names.
Your consumer rights in Singapore
Cooling-off and refunds
Consumers subscribing via the web may have cooling-off rights under applicable law; Edge states it will refund payments that cover time after cancellation within any legally compulsory cooling-off period.
Check local consumer-protection guidance for exact rights and how they apply to digital subscriptions.
Digital content warning
- Refund exemptions commonly apply once a paid period has begun - providers often do not refund unused prepaid time for digital services.
- If you believe a legal right applies (for example a statutory cooling-off), state this when contacting Edge support and provide proof of cancellation timing.
Customer experiences
Positive feedback
Some users report that the Edge Hybrid Fitness Training app is “pretty solid,” noting that workouts adapt over time to user pace and training goals.
Negative feedback
There were reports of insufficient ratings or reviews on the App Store recently, which makes overall user sentiment less clear.
Consider testing the service cautiously and keeping receipts if you plan to evaluate refund or cancellation handling.
Documentation checklist
Required information
- Account email or username used to subscribe.
- Date of the charge and the amount debited.
- Platform used to subscribe (Apple App Store, Google Play, or Web/Stripe).
Supporting documents
- Receipt or invoice (from app store purchase history or Stripe billing portal).
- Screenshots of subscription status and any error messages.
- Any email linking to the Stripe billing portal (for web subscribers).
Common mistakes
Deleting the app
Many users assume removing the app stops billing. Deleting the app does not cancel subscriptions billed through Apple or Google.
Always cancel via the platform subscription settings or the Stripe billing portal link sent by email.
Waiting too long or wrong expectations
Waiting to request a refund can exceed platform or Edge time limits (for example the 14-day window for web refunds). Document dates and act promptly.
Expect app-store refunds to be handled by Apple or Google; contacting Edge will not change app-store refund outcomes.
Comparative recap
Quick comparison
The table below summarises where you cancel, who controls refunds, and important notes for each subscription route.
Notes on each option
Use the platform where you originally subscribed for the fastest resolution (App Store, Google Play, or Stripe billing link).
| Platform | How to cancel | Refund handled by | Notes |
|---|---|---|---|
| Apple App Store (iOS) | Settings → Tap your name → Subscriptions → Select Edge Hybrid → Cancel Subscription | Apple | Deleting the app does not cancel subscription; request refunds from Apple. |
| Google Play (Android) | Google Play Store → Profile icon → Payments & Subscriptions → Subscriptions → Select Edge Hybrid → Cancel Subscription | Google Play | Cancel in Google Play; refunds must be requested from Google. |
| Web Portal (Stripe + RevenueCat) | Use the Stripe billing portal link sent to your email to cancel | Edge (via Stripe) | Cancelling stops future renewals; refund requests to Edge within 14 days for eligible cases like duplicates or technical issues. |
After cancelling
What to check next
Confirm cancellation in the platform you used and keep a copy of any confirmation email or screenshot of the subscription status.
Verify that you still have access for the remainder of any paid period and note the date access ends.
Getting help
If you need help: check your email for the Stripe billing portal link if you subscribed on the web, or review your Apple/Google purchase history for mobile subscriptions.
Collect receipts and screenshots before contacting support to speed up resolution.
Address
Registered address
Edge Fitness (reported location): 100 Peck Seah St, #09-04, Singapore 079333.
Visiting or mailing
If you need in-person assistance or to mail documents, use the registered address above and check service hours before visiting.
Confirm contact methods inside the app or billing emails for the fastest response to billing questions.