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Cancel FUSION LIFESTYLE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Fusion Lifestyle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fusion Lifestyle: Easy Method
What is Fusion Lifestyle
Overview
Fusion Lifestyle is a leisure operator known for managing community fitness centres, pools and activity programmes primarily in the UK.
They deliver gym access, swimming lessons and group classes through local venues and membership plans.
Services
The organisation operates locations offering gym, swim and class access and often manages bookings, memberships and customer support centrally.
Exact services and availability vary by location; check local centre information for specifics.
How to cancel Fusion Lifestyle
Methods
Cancellations for Fusion Lifestyle are typically required in writing rather than by phone or by simply stopping payments.
Accepted methods commonly include completing an online cancellation/contact form or sending a written letter to the membership services address.
Step-by-step
- Find the membership cancellation/contact form on Fusion Lifestyle’s website or prepare a written cancellation letter containing your full name, membership number and requested cancellation date.
- Send the written notice using the website form or by post to the membership services address (see Address section below).
- Allow for the standard notice period - cancellations are applied from the date the provider receives your written notice (see notice period below).
- Keep proof: save the web form confirmation, screenshot, or proof of postage for your records.
- Do not rely on stopping a Direct Debit, verbal requests, faxing or emailing as sole cancellation methods; these are commonly NOT accepted. Source
What happens when you cancel
Access and final date
Membership typically remains active until the end of the notice period, which is counted from the date the written cancellation is received by the provider.
Expect access to continue until that final date unless otherwise stated in your membership agreement.
Renewals and billing
Automatic renewals will normally stop after a valid cancellation is processed; confirm with the provider to ensure future Direct Debits are halted.
Keep bank statements showing the last payment and any refunds for dispute resolution if required.
Data and communications
Fusion Lifestyle may retain your contact and membership records for administration and complaint handling after cancellation.
You can request confirmation of cancellation in writing; keep any confirmation emails or letters for your records.
Will I get a refund?
Stated policy (summary)
There is no confirmed official public policy for refunds in the Singapore context from Fusion Lifestyle’s published materials.
Some third‑party sources report a short refund window, but this is not verified by Fusion Lifestyle’s official help pages.
Reported exceptions and sources
- Some secondary sources report a possible 7-day refund window after purchase; this is not confirmed by Fusion Lifestyle official documents. Source
- If you believe you are due a refund (e.g., double payment, cancelled service), request it in writing and provide proof of payment and cancellation.
Fusion Lifestyle plans and pricing
Where to check pricing
Pricing, plan names and local offers change by centre and country.
Always check the official Fusion Lifestyle website or your local centre for the most up-to-date plan and pricing information.
Do not rely on third-party quotes
Do not assume prices from reviews or unofficial articles; those can be out of date or specific to a single site.
Contact your local centre or the central membership team for official current fees and plan details.
Your consumer rights in Singapore
Relevant law and general points
Singapore consumer protections such as the Consumer Protection (Fair Trading) Act (CPFTA) may apply to unfair trading practices.
However, contract terms and membership agreements also govern cancellation and refunds; rights can depend on the contract you signed.
Practical advice
- Keep written records of all notices, receipts and communications.
- If you believe a supplier has breached contract or misled you, consider contacting the Consumers Association of Singapore (CASE) or seeking legal advice.
Customer experiences
Positive feedback
Some reviewers praise the quality of instruction, for example swimming instructors are frequently highlighted as a positive point in user reviews.
Good staff at specific centres are noted despite other operational issues.
Negative feedback
Multiple user reviews report facility problems such as cold or malfunctioning pools, broken tiles and issues with changing rooms and maintenance.
Some customers also report delays or unresolved complaints and refund handling concerns. See user reviews for examples: Trustpilot reviews
Documentation checklist
Required documents
- Membership number and full name as on the account.
- Proof of identity (photo ID) if requested by the centre.
- Direct Debit or payment details (last payment date, bank reference).
Helpful supporting documents
- Copy of written cancellation notice or web form confirmation.
- Proof of postage or delivery receipt for mailed letters.
- Any previous correspondence about the issue (emails, complaint references).
Common mistakes
Using invalid methods
A frequent mistake is assuming email, fax, phone calls or stopping Direct Debit alone will cancel membership.
These are often not accepted as valid cancellation; always check the required written method and follow it precisely. Source
Poor timing and missing proof
Another common error is not allowing for the notice period or failing to retain proof of submission.
If you cannot produce confirmation of receipt, the provider may argue the cancellation was not received in time.
Comparative recap
Quick summary
The table below compares key aspects of cancelling Fusion Lifestyle as commonly reported versus considerations for Singapore members.
Notes on comparison
Information for Singapore is less well documented; treat the UK‑centric reported process as indicative and confirm locally.
| Feature | Typical Fusion Lifestyle (reported) | Singapore notes |
|---|---|---|
| Cancellation method | Written notice via website form or postal letter | Confirm local centre's required process; keep written proof |
| Notice period (period) | One calendar month (30 days) from receipt of notice | May follow same practice but verify with local terms |
| Refunds | No widely confirmed policy; some third parties report a 7‑day window | Unclear - request refunds in writing and provide proof |
| Invalid shortcuts | Stopping Direct Debit, verbal requests, fax/email often not accepted | Do not rely on these methods; use the prescribed written route |
After cancelling
Next steps
Retain all confirmation messages, proof of postage and bank statements showing final payments.
Monitor your bank to ensure future Direct Debits do not continue; contact your bank if an unauthorised payment is taken.
Useful links
- Cancellation example and letter guidance: Postclic: Cancel Fusion Lifestyle
- Reported refund guidance (third‑party): TakeOneDigitalNetwork: Cancel Fusion Lifestyle
- User reviews and service feedback: Trustpilot: Fusion Lifestyle reviews
Address
Registered office
4 Bickles Yard, 151-153 Bermondsey Street, London SE1 3HA, United Kingdom
Use this address for postal cancellation letters if required, but verify the correct membership services or complaints address with your local centre first.
Mailing tips
Send letters by recorded or tracked post and retain the tracking receipt as proof of delivery.
Include your membership number, contact details and a clear statement of the requested cancellation date in the letter.