Cancellation Glo: Easy Method

What is Glo

Service overview

Glo is a subscription-based online platform offering on-demand yoga, meditation, Pilates and related fitness classes. It is designed for self-paced practice across levels and styles.

How content is delivered

Classes are accessed via the Glo app (iOS/Android) and via the website for browser playback. Access requires an active subscription or trial when available.

How to cancel Glo

Cancel via the web

• Open a browser and log in at Glo.com using your account credentials.
• Go to Profile → Account Settings → Payment → "Cancel your account".
• Confirm by checking the required confirmation box and submit; you will receive a confirmation email.
• Note: deleting the app or deleting your account does not by itself cancel store subscriptions.

Cancel via mobile app stores

• Apple App Store (iOS): Cancel in your Apple ID subscriptions in the App Store. Glo cannot cancel App Store subscriptions for you.
• Google Play Store (Android): Open Google Play → Subscriptions → select Glo → Cancel. Glo cannot cancel Play Store subscriptions for you.

What happens when you cancel

Access after cancellation

If you cancel an active subscription, you typically retain access until the end of the current billing cycle. Auto-renewal will be stopped for the next period.

Account and data

Your account profile and history usually remain available unless you request deletion. Cancellation stops future charges but does not necessarily delete stored data.

Will I get a refund?

Glo refund policy

Glo states that subscription payments are non-refundable, including partial or unused periods. Cancelling stops auto-renewal but does not trigger refunds.

There is no general 14-day cooling-off refund provided by Glo for digital access that begins immediately after purchase.

Exceptions and options

• Ask Glo support for goodwill refunds in exceptional cases, but these are discretionary and not guaranteed.
• For purchases through Apple or Google, you may request a refund through those stores; Glo cannot process refunds for store-billed subscriptions.
• Additional background on non-refund statements is available at Postclic summary.

Glo plans and pricing

Current Singapore App Store prices

The following prices are taken from the Singapore Apple App Store listing (app version updated 3 Feb 2026).

Plans table

Your consumer rights in Singapore

Cooling-off and digital content

Under Singapore rules, a 14-day cooling-off right does not automatically apply to digital content that is made available immediately. Access to content usually negates a blanket refund right.

Misleading conduct and remedies

Misleading or deceptive cancellation practices may be actionable under the Consumer Protection (Fair Trading) Act. If you suspect unfair conduct, you can raise concerns with local consumer authorities.

If you face unauthorized charges or unclear cancellation options, consider lodging a complaint with the Consumers Association of Singapore (CASE).

Customer experiences

Positive feedback

• Users praise rich content: thousands of on-demand classes, many styles, high-quality instructors and flexible scheduling.
• Positive reviews note ability to practice anytime and a broad library for progress across levels.

Common complaints

• Reports of confusing or difficult cancellation processes and disputes over auto-renewals and refunds.
• Some users report billing after trials or continued charges post-cancellation; additional complaints include app crashes and Android UX issues.

Documentation checklist

What to gather

• Account email and username used for Glo.
• Screenshot of your subscription page or cancellation confirmation screens.
• Receipt or billing email showing charge dates and amounts.
• Bank or card statement entries for disputed charges.

Why it helps

• Clear records speed up support and dispute resolution with Glo, app stores, banks or consumer agencies.
• Keep confirmation emails and dates for proof if you need to escalate a complaint.

Common mistakes

Not cancelling in the right place

Many users assume deleting an app or their account cancels a store subscription. In reality, App Store and Google Play subscriptions must be cancelled through those stores.

Assuming automatic refunds

Another common error is assuming a refund will be issued after cancelling. Glo’s policy states payments are non-refundable; don’t rely on an automatic refund after cancellation.

Comparative recap

At-a-glance comparison

Key takeaways

• Always cancel in the same channel you used to subscribe (web vs App Store vs Google Play).
• Expect access to remain until the billing period ends; keep confirmation emails and receipts.

After cancelling

What to check next

• Save the cancellation confirmation email and a screenshot of the cancelled subscription state.
• Monitor your bank or card statement over the next billing cycle to confirm no further charges occur.

Useful links

• Postclic: Cancel Glo guide
• Glo on the Singapore Apple App Store

Address

Company address

Glo (company contact listed): 500 Yale Ave N, Seattle, Washington, 98109, United States.

Local support note

If you need local consumer advice in Singapore, contact relevant consumer protection bodies such as CASE. Keep your documentation ready if you escalate a billing or cancellation dispute.