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Cancel LIVE FIT GYM
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Live Fit Gym service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Live Fit Gym: Easy Method
What is Live Fit Gym
Overview
Live Fit Gym is a subscription-based gym operator in Singapore offering 24/7 gym access, classes, recovery facilities and reformer Pilates depending on plan. Memberships come in Core (12‑month minimum) and Flex (1‑month minimum) flavours.
Membership model
Plans are billed on a weekly basis (converted to fortnightly billing on the site) and may use direct debit or in-app subscriptions. Terms and cancellation requirements are set out in Live Fit Gym's contract.
How to cancel Live Fit Gym
In-person / Direct-debit memberships
- For memberships signed for 3 months or more, new members have a 7‑day cooling‑off period; cancellation must be made by signing the entry in LiveFit’s "cancellation booklet" at the front desk. See the Terms for details: Live Fit Gym Terms & Conditions.
- To cancel a direct‑debit membership outside the minimum term, sign the cancellation paperwork at a Live Fit location; the membership will be terminated within 28 days.
- If cancelling inside the minimum term for direct debit, termination fees apply (for example S$300 for family/couple and S$300 for regular - see Schedule 2 in the Terms).
App Store, Google Play and website subscriptions
- Apple App Store: cancel via Apple ID > Subscriptions > Live Fit Gym > Cancel. Guidance available here: How to cancel (App Store).
- Google Play Store: cancel via Google Play > Subscriptions > Live Fit Gym > Cancel. See: How to cancel (Google Play).
- Website subscriptions: log in to your Live Fit account, go to Memberships, Manage the membership and click "Cancel Membership"; you will receive a confirmation email after cancellation.
What happens when you cancel
Access and service termination
After a correctly processed cancellation, access to the membership benefits ends according to the notice period stated in your contract or within the 28‑day processing window for signed cancellations.
Renewal and billing
If cancellation is not done according to the specified method and timing (for example, failing to sign the cancellation booklet for applicable contracts), automatic renewal or continued billing may occur under the contract terms.
Data and records
Live Fit will retain membership and billing records as required by their policies and applicable laws. Keep copies of cancellation paperwork and confirmation emails as proof of termination.
Will I get a refund?
Standard refund policy
Live Fit's Terms state that, except where specifically provided, all monies are non‑refundable.
Exceptions and cooling‑off
- New members who sign a membership of 3 months or more have a 7‑day cooling‑off period during which they may cancel, but an administration fee applies.
- Refunds within the cooling‑off period are not guaranteed and are subject to pro‑rata calculations and administration fees as stated in the Terms.
Live Fit Gym plans and pricing
Pricing summary
Below is Live Fit Gym's published plan and pricing information (sourced from Live Fit listings as of February 2026). Core plans have a 12‑month minimum; Flex plans have a 1‑month minimum plus a one‑time S$30 sign‑up fee.
Billing notes
Prices are shown as weekly rates with the equivalent fortnightly billing where listed on the official site. Always confirm the exact billing schedule on your contract before joining.
| Plan | Price | Period | Features |
|---|---|---|---|
| LiveFit Gym (Core) | S$19.95/week | Weekly (min 12‑month contract, billed fortnightly at S$39.90) | 24/7 gym floor access |
| LiveFit Plus (Core) | S$24.95/week | Weekly (min 12‑month contract, billed fortnightly at S$49.90) | 24/7 gym floor + classes |
| LiveFit Recover (Core) | S$29.95/week | Weekly (min 12‑month contract, billed fortnightly at S$59.90) | 24/7 gym floor + recovery zone (sauna + ice bath) |
| LiveFit Ultimate (Core) | S$34.95/week | Weekly (min 12‑month contract, billed fortnightly at S$69.90) | Full access: gym floor + classes + recovery zone |
| LiveFit Reformer (Core) | S$35.95/week | Weekly (min 12‑month contract, billed fortnightly at S$71.90) | Gym floor + classes + Reformer Pilates |
| Flex Gym (Flex) | S$23.95/week | Weekly (min 1‑month, plus S$30 signup fee, billed fortnightly at S$47.90) | 24/7 gym floor access |
| Flex Plus (Flex) | S$28.95/week | Weekly (min 1‑month, plus S$30 signup fee, billed fortnightly at S$57.90) | 24/7 gym floor + classes |
| Flex Recover (Flex) | S$33.95/week | Weekly (min 1‑month, plus S$30 signup fee, billed fortnightly at S$67.90) | Gym floor + recovery zone |
| Flex Ultimate (Flex) | S$38.95/week | Weekly (min 1‑month, plus S$30 signup fee, billed fortnightly at S$77.90) | Gym floor + classes + recovery zone |
| Flex Reformer (Flex) | S$39.95/week | Weekly (min 1‑month, plus S$30 signup fee, billed fortnightly at S$79.90) | Gym floor + classes + Reformer Pilates |
Your consumer rights in Singapore
Contract certainty
Singapore consumer law requires that contractual terms be clear and not misleading. A provider should state cancellation methods and fees explicitly in the contract.
Cooling‑off and statutory rights
There is no universal 14‑day statutory cooling‑off right in Singapore for gym contracts unless the contract or promotion specifies it.
Practical advice
- Follow the contract's stated cancellation method exactly (e.g., signing the cancellation booklet) to avoid disputes.
- Keep copies of your signed contract, receipts and any cancellation confirmations as evidence if a dispute arises.
Customer experiences
Positive feedback
Some staff and members praise Live Fit's facilities, friendly general managers and a positive team atmosphere that makes coming to work or training enjoyable.
Negative feedback
Other reports note issues such as internal staffing dynamics, concerns about training and pay, and occasional operational problems. Experiences appear mixed and can vary by location and time.
Documentation checklist
Before you cancel
- Original membership agreement and schedule showing minimum term and fees.
- Bank / direct‑debit details or card used for payment.
- Proof of ID matching membership record (if required).
At cancellation
- Signed entry in the cancellation booklet (for in‑person cancellations where required).
- Copy or photo of signed cancellation paperwork and any confirmation email.
- Receipts or statements showing recent payments and billing dates.
Common mistakes
Not following the contract's method
A frequent error is attempting to cancel by email or phone when the contract requires an in‑person signed entry in the cancellation booklet. This can result in continued billing or denied cancellations.
Missing timing or proof
Failing to cancel within the stated cooling‑off period, or not keeping proof of the signed cancellation, are common issues that make disputes harder to resolve.
Comparative recap
Quick comparison
The table below summarizes methods, how to cancel, timing and likelihood of refunds based on Live Fit's published terms.
How to read this table
Use this as a short reference. For full details always check the contract and Live Fit's Terms & Conditions.
| Method | How to cancel | Period | Refund chance |
|---|---|---|---|
| Website subscription | Log into account → Memberships → Manage → Cancel Membership; confirmation email sent | Immediate confirmation (check email) | Low (site states monies are generally non‑refundable) |
| Apple App Store | Cancel via Apple ID > Subscriptions > Live Fit Gym > Cancel | Handled by Apple (timing per Apple) | Low (billing refunds depend on store/provider) |
| Google Play | Cancel via Google Play Store > Subscriptions > Live Fit Gym > Cancel Subscription | Handled by Google Play (timing per Google) | Low (billing refunds depend on store/provider) |
| Direct‑debit (inside minimum term) | Sign cancellation paperwork at Live Fit but termination fees apply | Subject to contract; fees apply immediately | Very low (termination fees apply - see Schedule 2) |
| Direct‑debit (outside minimum term) | Sign cancellation paperwork at Live Fit; membership terminates within 28 days | Up to 28 days processing | Low (refunds not typical; pro‑rata may be considered) |
After cancelling
What to keep
- Keep a copy/photo of the signed cancellation booklet entry or paperwork and any confirmation email.
- Retain recent bank statements showing the last payment and any refunds if issued.
Useful links
- Live Fit Gym Terms & Conditions: https://www.livefit247.com/terms-conditions/
- How to cancel (App Store / Google Play guidance): https://www.joinchargeback.com/cancels/how-to-cancel-live-fit-gym
- Live Fit join information and locations: https://www.livefit247.com/join-us/
Address
Mailing address
Singapore Post Limited
10 Eunos Road 8 #01-38 Singapore Post Centre
Singapore 408600
Notes on using this address
If you need to post cancellation documents, include your membership number, contact details and a copy of the membership agreement. Send tracked post and keep the tracking receipt as proof.