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Cancellation Mad Muscle: Easy Method
What is Mad Muscle
Service summary
Mad Muscle is a subscription fitness app offering workout programmes and nutrition/meal planning designed for different goals and experience levels.
How it's delivered
The service is delivered via mobile apps and a website subscription, with paid tiers that unlock full access to workouts and diet plans.
How to cancel Mad Muscle
Cancel via MadMuscles website
- Log in at madmuscles.com and go to My Account → My Subscription → Cancel Renewal.
- Note: the "Cancel" button can take up to 24 hours to appear after you request cancellation.
- You must cancel at least 24 hours before the next billing date to avoid renewal charges.
Cancel via app stores or PayPal
- Apple (iOS): Open Settings → [your name] → Subscriptions → MadMuscles and cancel there. Cancel ≥24 hours before the period end.
- Google Play (Android): Open Play Store → Payments & Subscriptions → Subscriptions → MadMuscles and cancel there. Cancel ≥24 hours before period end.
- PayPal (if used): Log into PayPal → Settings → Payments → Manage Automatic Payments → find "MadMuscles" → Cancel.
What happens when you cancel
Access after cancellation
After cancellation you retain access until the end of the current paid period. You will not be billed again after the current period ends if cancellation was successful.
Account and data notes
Deleting the app or unsubscribing from marketing emails does not cancel your paid subscription. You must follow the cancellation steps above.
Will I get a refund?
Standard refund policy
Mad Muscle generally does not provide refunds if a subscription was not cancelled at least 24 hours before renewal.
Exceptions and practical notes
- Refunds may be issued for billing errors or duplicate charges but are not guaranteed.
- User reports indicate some refund requests were denied even after early cancellation; outcomes can vary and prompt contact is recommended.
Mad Muscle plans and pricing
Pricing overview
Below are the plans and prices listed for Singapore (sourced from the App Store listing).
Notes on pricing
Prices are presented in Singapore dollars as listed; some entries may appear overlapping or redundant.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month Subscription | S$29.98 | Monthly | Full app access (workouts & diet). |
| 3 Months Subscription | S$59.98 | 3 Months | Full app access (workouts & diet). |
| 6 Months Subscription | S$89.98 | 6 Months | Full app access (workouts & diet). |
| Lifetime Access | S$179.98 | Lifetime | Unlimited access, one-time purchase. |
| Meal Plan Only | S$11.98 | One-time / unspecified | Nutrition/meal planning only (no workouts). |
| Workout & Meal Plan Bundle | S$42.98 | One-time / unspecified | Combined workouts and meal plan. |
| Meal Plan (3 Months) | S$19.98 | 3 Months | Meal planning only (no workouts), 3-month duration. |
Your consumer rights in Singapore
Cooling-off rights
Singapore generally does not provide a statutory 14-day cooling-off right for digital subscription services.
Other protections and remedies
- Refunds for digital subscriptions depend on the provider's policy; "no refunds" clauses may apply once charged.
- If you suspect unfair practices you may dispute card charges or report to the Consumer Association of Singapore (CASE).
Customer experiences
Positive feedback
Some users rate the app highly on the App Store and appreciate features like achievement tracking and beginner-friendly workouts.
Negative feedback
Many users report difficulties cancelling inside the app, unexpected charges, and limited refund resolution from support.
Documentation checklist
What to keep before and after cancelling
- Screenshot or confirmation of the cancellation screen or message.
- Record of billing dates and the charge amount on your statement.
- Copies of any communication with support (email/thread timestamps).
Useful extras
- Subscription transaction IDs from App Store / Google Play / PayPal.
- Proof of when you first subscribed (receipt) and any trial end dates.
Common mistakes
Assuming uninstall cancels subscription
Removing the app does not cancel a paid subscription. You must cancel in your account, App Store, Google Play, or PayPal as applicable.
Missing the 24-hour cutoff
Not cancelling at least 24 hours before renewal often results in an unavoidable charge for the next period. Allow time for the cancel button to appear.
Comparative recap
Quick method comparison
The table below summarises how to cancel, and the common refund likelihood reported by users for each method.
How to use this table
Use the method column to select where you subscribed and follow the corresponding cancellation route to avoid future charges.
| Platform | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Website (MadMuscles site) | My Account → My Subscription → Cancel Renewal on madmuscles.com | Low (no standard refunds if missed 24‑hour cutoff) | Cancel button may take up to 24 hours to appear; retain access until period end. |
| Apple App Store (iOS) | Settings → [your name] → Subscriptions → MadMuscles | Low-to-moderate (depends on provider / App Store policy) | Must cancel ≥24 hours before period/trial end to avoid next charge. |
| Google Play Store (Android) | Play Store → Payments & Subscriptions → Subscriptions → MadMuscles | Low-to-moderate | Cancel ≥24 hours before the billing/trial period end. |
| PayPal | PayPal Settings → Payments → Manage Automatic Payments → Cancel MadMuscles | Moderate (can stop future payments; refunds handled case-by-case) | Cancelling payment prevents future charges but does not guarantee retrospective refunds. |
After cancelling
Check access and billing
Verify you still have access until the period end and monitor bank statements for any unexpected charges after cancellation.
Further steps and official link
If you need the app listing or want to follow store-specific refund processes, see the official app page:
MadMuscles on the Apple App Store
Address
Company behind the app
AmoApps Limited (registered operator) - contact and corporate correspondence should follow company details where available.
Postal address
AmoApps Limited, 1st Floor, Georgiou Christoforou 8, 2012, Strovolos, Nicosia, Cyprus.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.