Cancellation Obe Fitness: Easy Method

What is Obé Fitness

Overview

Obé Fitness is a subscription-based fitness platform offering live and on-demand workout classes across formats such as HIIT, yoga, strength, and dance.

Users access a variety of class lengths and instructors aimed at home workouts and community-driven sessions.

How people use it

Members join via mobile apps (Apple App Store / Google Play) or by signing up on the web with a card.

Plans include monthly, quarterly, and annual options with live classes and on-demand libraries.

How to cancel Obé Fitness

Via Apple App Store

• Open Settings on your iPhone or iPad.
• Tap your name → Subscriptions → Obe Fitness.
• Tap "Cancel Subscription" and confirm. This is self-served and immediate.
• Source: donotpay.

Via Google Play (Android)

• Open the Google Play app → profile → Payments & Subscriptions → Obe Fitness.
• Select "Cancel Subscription" and follow the prompts. This is self-served.
• Source: donotpay.

Via Web (card sign-up)

• Log in at obefitness.com and click your initials → Manage Subscription; this may direct you to customer support.
• Many users report needing to call 1‑888‑820‑0856 (Mon - Fri 9:30 a.m. - 4 p.m. EST) or email [email protected] to complete cancellation.
• Source: donotpay.

If you hit friction

• Document every attempt (screenshots, timestamps, call attempts) and escalate by email if online cancellation fails.
• Consider contacting your card issuer to dispute recurring charges if charges continue after documented cancellation attempts.
• Source: joinchargeback.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access until the end of your current billing period.

If you cancel during a free trial, access usually ends when the trial period expires unless otherwise stated.

Renewals and billing

Cancellations stop future auto-renewals; however, some users report ongoing billing issues and recommend monitoring statements after cancellation.

If charges continue, use your documentation to contact support or your card issuer.

Account data

Canceling stops the subscription but may not delete your account or saved preferences.

Contact Obé support (email or in-app) if you want account deletion or data removal; keep records of any confirmations.

Will I get a refund?

Official policy summary

• Obé generally does not provide refunds for charges already processed after cancellation.
• If you cancel during the free 7-day trial, you should not be charged.

Source: postclic.

Exceptions and goodwill refunds

• Occasional one-time goodwill refunds have been issued in rare, documented cases - but these are exceptional and not guaranteed.
• Keep clear records when requesting any refund; exceptional refunds are granted at Obé’s discretion.

Obé Fitness plans and pricing

Pricing source and note

Prices below are inferred from USD plans and converted to SGD using an approximate rate of 1 USD ≈ 1.35 SGD.

Actual App Store/Play Store or regional prices may differ due to local pricing tiers and taxes.

Your consumer rights in Singapore

Legal protections

Under the Singapore Consumer Protection (Fair Trading) Act (CPFTA), consumers are protected against unfair practices such as undisclosed auto-renewals or unduly difficult cancellation processes.

If a merchant makes cancellation unduly difficult or continues charging post-cancellation, that may breach fair trading norms.

Practical steps and escalation

• Always cancel before any free trial ends to avoid charges.
• Save confirmation emails/screenshots and monitor post-cancellation billing.
• If charges persist, file a complaint with CASE (Consumers Association of Singapore) and/or dispute with your card issuer using your documentation.

Customer experiences

Positive feedback

• High app-store ratings and praise for class variety, instructors, and energetic sessions.
• Users cite value in live and on-demand options and the community feel.
• Source: garagegymreviews.

Negative feedback

• Recurring reports of cancellation difficulties, needing to call during limited U.S. business hours, and long wait times.
• Several users reported being charged despite cancellation attempts, or experiencing confusing billing/trial flows.
• Sources: donotpay, postclic.

Documentation checklist

What to save before and during cancellation

• Subscription screenshots (account page, plan details, billing date).
• Confirmation emails or cancellation screens and timestamps.
• Records of phone calls (date, time, agent name if provided) and copies of emails to support.

When disputing charges

• Bank or card statements showing the unwanted charge(s).
• All prior cancellation attempts and supporting screenshots saved in chronological order.
• Any automated replies or ticket numbers provided by Obé support.

Common mistakes

Relying on a single method

Example: Cancelling in-app but not verifying that the subscription is marked as canceled on your account or in the App Store/Play Store.

Always confirm cancellation via the store subscription screen or a confirmation email.

Missing documentation and timing errors

Example: Waiting until after the trial ends to cancel and not saving timestamps - this makes disputes harder.

Always cancel before the 7‑day trial ends and keep screenshots showing the cancellation time and confirmation.

Comparative recap

Quick side-by-side

Takeaway

Cancel through the app stores when possible for the smoothest, most documented path.

If you used web/card sign-up, prepare to escalate with phone/email and keep thorough records.

After cancelling

Monitor your billing

• Check your card or bank statement for at least one billing cycle after cancellation.
• If a charge appears, contact Obé support with your documentation immediately.

Helpful links and escalation

• Obé cancellation guide summary: donotpay.
• Refund and cancellation overview: postclic.
• If you need additional help disputing charges: joinchargeback.

Address

Primary mailing address

Obé Fitness, 45 Main Street, Suite 234, Brooklyn, NY 11201 USA.

Customer support contact

Phone: 1‑888‑820‑0856 (Mon - Fri 9:30 a.m. - 4 p.m. EST).

Email: [email protected] (use for cancellation requests if web flow does not complete).