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Cancellation Revo Fitness: Easy Method
What is Revo Fitness
Overview
Revo Fitness is a subscription-based fitness operator providing gym access, classes and digital services through memberships and an app.
The brand operates locations in several countries and manages memberships under Revo Work Pte Ltd for Singapore customers.
Services offered
Services typically include 24/7 gym access at many locations, programmed workouts and app-based features.
Specific offerings, club hours and class availability vary by location and are set by each local club.
How to cancel Revo Fitness
Summary of cancellation options
You cannot cancel a Revo membership through the Revo mobile app. Written notice is required and must be provided to Revo.
Cancellations are handled either in person at your local staffed club or by email to Revo support.
Step-by-step cancellation (in person and email)
- Visit your local Revo club during staffed hours and ask to submit written cancellation - staff will authenticate your ID and process the notice.
- If you cannot attend in person, send an email including your full name and the club location to [email protected].
- Provide at least 30 days written notice. You will be charged one final time and cancellation takes effect at the end of that 30-day period.
Subscriptions via App Store or Google Play
If you subscribed through the App Store or Google Play, you still must arrange cancellation via Revo support - those stores do not automatically cancel Revo-managed subscriptions.
Contact Revo using the methods above even if your original payment was through Apple or Google.
What happens when you cancel
Access and billing
Once Revo receives valid written notice, you will be billed for one last cycle and access remains until the paid period ends.
Cancellation becomes effective at the end of that final paid period; you retain access until then.
Account and data
Your membership record will be closed after the cancellation effective date according to Revo's account processes.
Ask Revo support about data retention or account deletion if you need records removed or retained for any reason.
Will I get a refund?
Revo's standard refund policy
Revo's terms state that all purchases and subscriptions are non-refundable.
There is no company-provided 14-day change-of-mind or cooling-off refund under Revo's posted policy.
Possible exceptions
- If the app or service fails to conform to platform store rules, refunds might be available via the App Store or Google Play under their policies.
- Statutory remedies may apply if services are faulty or misrepresented - see consumer rights below for escalation options.
Revo Fitness plans and pricing
Where to check pricing
No Singapore-specific pricing was available in the official materials reviewed. Do not rely on guessed prices.
To obtain current pricing for your club or market, check Revo's official pages or contact Revo support directly.
Pricing notes
Region, club and plan differences can affect price and terms. Confirm the membership term and renewal frequency before signing up.
If pricing or plan details are unclear, request them in writing so you have a record for any future dispute.
Your consumer rights in Singapore
General rights overview
Revo's "no refunds" policy does not automatically override statutory consumer protections in Singapore.
Consumers may have remedies under Singapore fair trading laws if services are misleading, defective or not as described.
Steps to escalate a dispute
- Gather documentation of communications, payments and membership terms.
- Contact Revo support first and request a formal response in writing.
- If unresolved, consider escalation to CASE (Consumers Association of Singapore) or dispute your payment with your bank where appropriate.
Customer experiences
Positive feedback
Some members praise new facilities, equipment availability and engagement for younger gym users.
Positive comments often highlight clean, modern club environments where present.
Negative feedback and common issues
Many complaints noted issues such as poor response times, billing problems and difficulty completing cancellations on the expected timeline.
Members have reported unexpected charges, slow support and concerns about facility maintenance in some locations.
Documentation checklist
What to include in your cancellation request
- Your full legal name as on the membership.
- Your Revo club location and membership ID (if known).
- Statement of intent to cancel and the requested cancellation date; note the required 30-day written notice.
Supporting documents to keep
- Copies of emailed cancellation requests and any replies from Revo support.
- Payment records, bank or card statements showing membership charges.
- Screenshots of membership terms or promotional offers quoted at signup.
Common mistakes
Assuming the app handles cancellation
A common error is believing the Revo mobile app will cancel the membership - this is not the case.
Always send written notice or attend the club in person to avoid additional charges.
Not keeping written proof
Another frequent mistake is failing to keep copies of emailed cancellations or staff acknowledgements.
Without documentation, proving the date you gave notice is harder if billing disputes arise.
Comparative recap
Quick comparison headings
The table below summarizes key cancellation and refund features to help you compare expectations at a glance.
| Feature | Revo Fitness | What to expect |
|---|---|---|
| Cancel method | In person or email | Must give written notice to club or email [email protected] |
| Notice period | 30 days | One final charge; cancellation effective after the paid period |
| Refunds | Generally none | No company change-of-mind refund; platform store exceptions possible |
| App subscriptions | Contact Revo support | App Store/Google Play purchases require Revo action to fully cancel Revo-managed subscriptions |
After cancelling
What to watch for after you submit notice
Keep monitoring your bank or card statements for any unexpected charges during or after the 30-day notice period.
If you see additional charges, contact Revo support immediately and keep documentation for escalation.
Helpful links and contacts
Revo's published terms and conditions (membership and refund policy) are available here:
Guidance on cancelling Revo memberships is summarized by consumer-help resources here:
If you used the iOS app, the App Store listing is here for reference:
Address
Support contact
For cancellations and membership support, email: [email protected].
If possible, visit your local Revo club during staffed hours to submit written notice in person and obtain staff acknowledgement.
Postal address
No specific postal address for cancellations in Singapore was provided in the official materials reviewed.
If you require a postal correspondence address, request it directly from Revo support in writing.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.