Cancel Revo: Easy Method

What is Revo

Overview

Revo (Revo Global) is a company that provides app-based services and subscription products delivered through its website and mobile app.

The company's published Terms and Conditions set the rules for subscriptions, cancellations and refunds. See the provider's terms for full details.

Scope of services

Revo’s offering includes recurring subscription plans managed by Revo rather than via automatic platform cancellation.

Where the app is distributed through App Store or Google Play, those stores may apply separate purchase/refund rules.

How to cancel Revo

Primary cancellation method

• Contact Revo support directly to request cancellation; Revo requires customer contact for cancellations.
• Include your account email, subscription ID, and a clear instruction to cancel the subscription.

Step-by-step cancellation steps

• Step 1: Locate your account details (email, subscription ID or order number).
• Step 2: Submit a cancellation request via Revo’s support channels (support form or email) with those details.
• Step 3: Ask for written confirmation stating the cancellation date and when access ends.
• Step 4: If you purchased via App Store or Google Play, also check the distributor’s refund options; Revo does not automatically cancel subscriptions via those stores.

What happens when you cancel

Access and service

According to Revo’s terms, a cancellation request takes effect at the end of the current paid term.

You will typically retain access until that paid period expires unless Revo confirms otherwise.

Billing and renewals

Revo states there is no automatic cancellation via App Store, Google Play or the web; you must contact their support to stop renewals.

Expect billing to continue until the current paid term ends if cancellation is processed to that schedule.

Data and account handling

Revo’s terms set out data handling and retention; if you want account deletion, request this explicitly from support.

Keep a copy of any confirmation and ask Revo how long they will retain your account data after cancellation.

Will I get a refund?

Revo’s stated refund policy

Revo’s published terms say purchases are non-refundable and do not offer a 14-day change-of-mind refund from the company itself.

Cancellation typically takes effect at the end of the current paid term without a refund from Revo.

Exceptions and third-party refunds

• If you bought through the App Store or Google Play and the app fails to meet the store’s warranty, you can request a refund from that store under its policies.
• Under New Zealand law (CGA), if a service is faulty or does not meet guarantees, you may be entitled to a remedy such as repair, replacement or refund.

Revo plans and pricing

Pricing summary

Below are the official personal subscription fees for Plus and Premium plans as listed for New Zealand.

Prices are presented in NZ$ and reflect the plans available at the time listed in the verified data.

Plan details

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, goods and services must be of acceptable quality, fit for purpose and match their description.

If a service is faulty or not as described, you may be entitled to repair, replacement or refund under the CGA.

Change-of-mind and cooling-off

There is no automatic 14-day change-of-mind refund for online purchases unless the seller offers one voluntarily.

Certain cooling-off rights apply only to specific sale types (for example door-to-door sales or certain credit contracts), not generally to digital subscriptions.

Where to get help

For guidance on refunds and consumer rights in New Zealand, see Consumer NZ and the government consumer protection pages.

When you believe your CGA rights are breached, you can seek remedies directly from the seller or get advice from consumer protection services.

Customer experiences

Positive feedback

Some users praise Revo for strong customer service and performance improvements in certain technical products and services.

Positive reviews highlight perceived value and bespoke solutions from the provider in specific cases.

Negative feedback

Other reviewers report difficulty getting responses, unresolved support issues and problems with order fulfilment for some products.

Reports include misleading stock availability, slow or absent replies, and dissatisfaction with after-sales support.

Documentation checklist

What to include in your cancellation request

• Your full name and the email address linked to the account.
• Subscription or order ID, purchase date and the specific request to cancel the subscription.
• Any screenshots or receipts that show the payment or subscription details.

What to keep for records

• Copies of your cancellation request and any responses from Revo.
• Evidence of payments and dates of billing cycles in case you need to escalate a dispute.
• Copies of any App Store or Google Play refund requests if used.

Common mistakes

Assuming automatic cancellation via app stores

A common error is assuming App Store or Google Play cancellation will automatically stop a Revo-managed subscription.

Revo’s terms state cancellation must be requested from Revo support; check both places if you used a store to subscribe.

Expecting a change-of-mind refund

Another mistake is expecting Revo to offer a change-of-mind refund; Revo’s terms say purchases are non-refundable.

If you believe the service is faulty, follow CGA steps rather than assuming a voluntary refund will be granted.

Comparative recap

Quick comparison

The table below summarises key points about Revo’s policies compared with New Zealand consumer rights.

Use this as a quick reference when deciding how to proceed with cancellation or a complaint.

At-a-glance table

After cancelling

Next practical steps

Save any cancellation confirmation and monitor your bank or card statements to ensure no further unwanted charges occur.

If you continue to be billed after confirmation, contact Revo support again and consider disputing the charge with your bank if necessary.

Useful links and further help

Revo Terms and Conditions: Revo Terms (August 2025).

Consumer guidance in New Zealand: Consumer NZ - Returns and refunds, and Consumer Protection NZ - Change of mind.

Address

Registered contact address

Primary contact listed in Revo's legal terms: Revo Work Pte Ltd, 7 Temasek Boulevard, #12‑07, Suntec Tower One, Singapore 038987.

If you need to send formal notices, use the Singapore address or the contact method specified in Revo’s terms and conditions.

Alternative legal addresses

Revo’s legal terms also reference an alternative Malaysian address for legal notices; consult the terms for details if required.

Always check the latest Terms and Conditions for the correct legal address and contact channels before sending formal correspondence.