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Cancel FACTOR75
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Factor75 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Factor75: Easy Method
What is Factor75
Overview
Factor75 is a US-based meal delivery service that provides chef-prepared, fully cooked meals on a subscription model. The service offers various diet-focused menus, such as keto and paleo, delivered fresh to customers.
Service model
Factor75 operates primarily by weekly subscription with scheduled deliveries and online account management. Billing, meal selection, skips and cancellations are handled through the customer's account or the app/store used to subscribe.
How to cancel Factor75
Cancel via website (recommended)
- Log into your Factor account on the official website.
- Go to Plan Settings or Account Settings.
- Select “Cancel My Subscription” or “Deactivate my plan.”
- Choose a reason and confirm the cancellation before the weekly cutoff (typically Wednesday 11:59 PM CT) to avoid being billed for the next delivery.
Cancel via app, app stores, email or phone
- If you subscribed through the Apple App Store or Google Play, you must cancel through your App Store / Google Play account. Factor cannot cancel these subscriptions on your behalf.
- Reported in-app path (may be unreliable): Settings → Personal Information → Delete Account → Continue to deactivate → select a reason → Deactivate Now.
- You can also request cancellation by emailing help@factor75.com with your full name, account email and reason, or by calling customer service at (888) 573-5727.
What happens when you cancel
Billing and deliveries
Cancellation stops future renewals once processed before the cutoff. If you miss the cutoff you may still be billed for the next scheduled delivery.
Account and data
Your account typically remains accessible for reviewing past orders and receipts unless you request account deletion. Save confirmations or screenshots of cancellation for your records.
Will I get a refund?
Official policy
Factor’s official policy states fees are non-refundable and cancellations do not automatically result in prorated refunds for unused periods.
Exceptions and real-world reports
- Some promotions and reports indicate refunds or credits may be issued if problems are reported within 7 days with supporting documentation; refunds may be Factor Bucks (site credit) or returned to the original payment method.
- Consumer reports show inconsistent outcomes: some customers received refunds within 5 - 10 business days, while others report delays or denials. Keep evidence and follow up persistently.
Factor75 plans and pricing
Where to check pricing
Prices and plan details can change; always check Factor’s official website for the latest plan options and pricing information.
Singapore availability
There is no verified public Factor75 pricing in SGD for Singapore and international shipping to Singapore is not confirmed. Do not assume local pricing or delivery availability without checking with Factor directly.
Your consumer rights in Singapore
Relevant legal protections
Under Singapore’s Consumer Protection (Fair Trading) Act, consumers have rights to fair dealing and clear disclosure of subscription and refund terms.
How to act if you have a dispute
- If cancellation deadlines or fees were not clearly disclosed, you may file a complaint with local consumer authorities such as CASE (Consumers Association of Singapore).
- Maintain evidence (screenshots, receipts, emails) to support disputes or chargeback requests with your bank.
Customer experiences
Positive feedback
Some customers praise Factor75 for convenient meal options, fresh high-quality ingredients, diverse menus and customizable plans.
Common complaints
Frequent negatives include unexpected or unauthorized charges, difficulty cancelling or skipping weeks, slow or poor customer service, delivery mistakes, and occasional quality or portion-size concerns.
Documentation checklist
What to gather
- Account email and full name used for the Factor account.
- Screenshots of subscription settings, cancellation confirmation and any error messages.
- Order numbers, delivery dates, tracking information and receipts.
How to present evidence
- Organise items chronologically and attach copies to any email to support@factor75.com or to your bank for a chargeback.
- Record dates and times of phone calls, names of representatives and ticket numbers.
Common mistakes
Timing errors
Waiting until after the weekly cutoff is a common error; missed cutoffs often result in being billed for the next delivery. Check and act before the stated cutoff time.
Assuming others can cancel for you
Do not assume customer service can cancel subscriptions purchased through the Apple App Store or Google Play. Those subscriptions must be cancelled through the respective app store account.
Comparative recap
Quick comparison
| Method | Details | Ease | Refund likelihood | Notes |
|---|---|---|---|---|
| Website (Account settings) | Subscription | High | Low (official policy) | Recommended; confirm before weekly cutoff. |
| Apple App Store | Subscription | Medium | Low (store rules) | Cancel via App Store account; Factor cannot cancel this for you. |
| Google Play | Subscription | Medium | Low (store rules) | Cancel via Google Play account; Factor cannot cancel this for you. |
| Email / Phone | Subscription | Variable | Variable | Useful if web method fails; keep written confirmation from support. |
After cancelling
Immediate steps
Save any cancellation confirmation or reference number and monitor your bank statement for any unexpected charges in the following billing cycle.
Escalation and further help
If issues persist, escalate by replying to support emails, requesting higher-level review, filing a dispute with your payment provider, or making a formal complaint with local consumer authorities.
For app-related support details, see Factor’s official app/about page: Factor app information.
Address
Mailing address for formal notices
Factor 75, LLC Attn: Customer Service
2302 W Indian Trail
Aurora, IL 60506
Use this address when
Sending formal cancellation notices via registered mail or when you want a physical record of your communication. Include your account email and order details in the letter.