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Cancel MISFITS MARKET
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Misfits Market service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Misfits Market: Easy Method
What is Misfits Market
Overview
Misfits Market is a subscription-based food delivery service that sources imperfect, surplus, or surplus-quality produce and other grocery items and delivers them to subscribers.
The service operates primarily from a U.S.-based platform and offers recurring grocery boxes plus an optional paid membership (Misfits+).
Service in Singapore
Misfits Market may have a local business presence but its terms of service and subscription controls are managed via the company’s main website and U.S.-based terms.
If you are using Misfits Market in Singapore, follow the website instructions and take note of U.S.-timed cancellation rules described in the company terms.
How to cancel Misfits Market
Cancel or pause a Grocery Subscription (website)
- Sign in at the Misfits Market website and go to "My Plan".
- To cancel your Grocery Subscription, downgrade to a Flex Plan or pause the subscription there.
- Make changes at least 48 hours before your upcoming order’s billing date to avoid being charged.
- After the shopping window closes you generally cannot cancel, pause, skip, or alter that order unless a "Late Cancel" option appears.
- See the official terms for full details: Misfits Market Terms of Service.
Subscriptions via App Store or Google Play
- If you subscribed through iOS or Android, you must manage or cancel that subscription in your device’s subscription settings.
- Misfits Market’s terms do not document cancelling via app stores; manage platform-subscribed items via Apple or Google account settings.
- For guidance on subscription-platform cancellations, see a helpful summary: How to cancel Misfits Market (Postclic).
What happens when you cancel
Access and future billing
Cancelling stops future automatic renewals once the cancellation is processed before the relevant billing deadline.
If you cancel before the billing cutoff (typically 48 hours prior), you should not be charged for the next scheduled order.
Your account and data
Your account may remain active for the remainder of the current billing period and any delivered orders remain subject to the terms.
Misfits Market retains account and transaction data per its terms; check the terms for details about data retention.
Will I get a refund?
Standard refund policy
If items arrive damaged, incorrect, or of poor quality you must report the issue within 7 days of receipt.
Misfits Market may, at its discretion, offer a replacement, a full or partial refund, or promotional credit for eligible claims.
Important exceptions
- Orders containing alcoholic beverages, merchandise, and other non-food items are non-refundable under the company terms.
- All refund or replacement decisions are governed by the company terms and reported evidence (e.g., photos) submitted within the reporting window.
- Refer to the official terms for full language: Misfits Market Terms of Service.
Misfits Market plans and pricing
Where to check current prices
Prices, shipping fees, minimum order amounts, and membership fees can change; always check the official Misfits Market site for current pricing and plan details.
Do not rely on third-party summaries for exact prices; the website is the authoritative source.
Notes about Singapore pricing
No Singapore-specific pricing in SGD was identified in the available sources for 2025/2026.
If you need local pricing or currency details, confirm on the official site before subscribing.
Your consumer rights in Singapore
Local consumer protections
Consumers in Singapore are protected by local consumer-protection frameworks, which can cover misleading practices and unauthorized billing.
You may be able to raise disputes or complaints under Singapore consumer protection channels if you believe terms were breached.
How to escalate a dispute
If you cannot resolve an issue with Misfits Market support, consider contacting local consumer authorities or organizations for advice and complaint procedures.
Document your communications and keep all receipts, screenshots, and evidence when escalating a dispute in Singapore.
Customer experiences
Positive feedback
Some customers praise Misfits Market for convenience, good produce quality, and time savings.
Reported positive points include well-packed deliveries and helpful app features for some users.
Negative feedback
Common complaints include unexpected or unauthorized charges, subscription confusion, and difficulty cancelling around billing dates.
Other reported issues involve delivery problems, product quality inconsistencies, and delays or poor responses from customer service.
Documentation checklist
What to collect
- Order number, order date, and the email used for your account.
- Photos of damaged or incorrect items and packaging (submit within 7 days).
- Bank or card statements showing charges and any attempted refunds.
- Screenshots of your "My Plan" page, cancellation attempts, or error messages.
How to present your claim
- Submit a clear, chronological description of the issue and attach supporting photos and screenshots.
- Reference timestamps and the specific order in communications with support for faster resolution.
- If you subscribed via an app store, include evidence of the platform subscription and cancellation attempts there.
Common mistakes
Missing the cancellation window
A frequent error is attempting to cancel after the shopping window or within 48 hours of billing; in these cases you may still be charged.
Check the precise billing date and make changes well before the 48-hour cutoff to avoid surprises.
Confusing subscription platforms
Subscribers sometimes try to cancel on the Misfits website when their subscription was set up via Apple or Google - that does not stop platform-managed renewals.
If you used the App Store or Google Play to subscribe, cancel in those device settings to ensure the platform subscription is stopped.
Comparative recap
Quick comparison
Key points at a glance
| Feature | Details | Grocery Subscription | Misfits+ (membership) |
|---|---|---|---|
| Cancellation deadline | - | Cancel or downgrade via "My Plan" at least 48 hours before the upcoming order’s billing date; late-cancel possible if "Need to cancel" window appears. | Cancel before 9:00 p.m. ET on the billing-cycle end-day or contact support at least 48 hours prior. |
| Refunds for quality issues | 7 days | Report quality issues within 7 days; replacements, refunds, or credits at company discretion. | Membership fees subject to the terms; contact support for membership billing concerns. |
| How to cancel | - | Website "My Plan" or account settings; app-store subscriptions must be cancelled via device settings. | Cancel in the "Misfits+" section on the website or notify support as required. |
| Pricing note | - | See official site for current box prices, shipping, and minimums; no SGD-specific prices confirmed in sources. | Membership pricing and terms should be verified on the official site. |
After cancelling
What to check immediately
After you cancel, look for a confirmation email or on-screen confirmation that the subscription change was accepted.
Verify your payment method for any unexpected charges and save all confirmation screenshots.
Helpful links and next steps
- Read the company terms for details: Misfits Market Terms of Service.
- If you need platform-specific cancellation help, see: App-store subscription guidance (Postclic).
- If unresolved, gather documentation and consider local consumer channels in Singapore for escalation.
Address
Registered address
MISFITS SG PTE. LTD. - 20A Jalan Ulu Siglap, Singapore 457164.
Contact note
Primary customer support and subscription controls are handled via the Misfits Market website and account portal.
There is no guaranteed phone support in the terms; use the website support channels and keep records of all communications.