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Cancel GEOGUESSR
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I hereby notify you of my decision to terminate the contract relating to the Geoguessr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Geoguessr: Easy Method
What is Geoguessr
Overview
Geoguessr is an online geography game that places players in Street View locations and challenges them to guess where they are on a map.
It offers a free tier and paid subscription plans with additional features such as unlimited plays, challenges, and premium tools.
Main features
Core gameplay uses Google Street View images to test geography and cultural recognition skills.
Subscriptions unlock extra modes, multiplayer options, and higher daily limits compared with the free version.
How to cancel Geoguessr
Web (Geoguessr website)
- Log in to the Geoguessr website.
- Go to Profile or Account settings → "Your subscription" → Cancel subscription.
- Cancellation takes effect at the end of the current billing period; you retain access until then.
Apple App Store (iOS)
- Open Settings on your iPhone/iPad → tap your Apple ID → Subscriptions → GeoGuessr → Cancel.
- Must cancel through Apple; deleting the app does not stop billing.
Google Play Store (Android)
- Open the Google Play app → Profile → Payments & subscriptions → Subscriptions → GeoGuessr → Cancel.
- Must cancel through Google Play; uninstalling the app does not cancel the subscription.
Steam Edition
- There is no direct in-game cancel option for the Steam edition.
- Contact GeoGuessr support by email with proof of purchase to request cancellation or refund; Steam does not provide an in-account cancel feature.
What happens when you cancel
Access after cancellation
When you cancel a paid plan on the website, access continues until the end of the current billing period.
On app-store subscriptions, you typically retain access until the subscription period ends after cancellation.
Renewals and billing
Cancellation prevents future renewals but does not prorate or extend past paid time unless a refund is issued by policy.
For Apple/Google purchases, billing is managed by the platform and must be stopped through that platform.
Account and data
Your Geoguessr account and game history remain unless you request deletion separately from subscription cancellation.
If you want account removal, contact support and request account deletion following their procedures.
Will I get a refund?
Web refunds (monthly, quarterly, yearly)
Monthly web purchases: refund available if cancelled by email within 14 days of initial purchase; refund covers the first monthly fee.
Quarterly or yearly web purchases: refund possible if you email cancellation within 30 days of purchase or renewal; refunds cover the most recent subscription amount.
App store refunds (Apple / Google)
Refunds for purchases made via Apple App Store or Google Play are handled by those platforms under their policies.
Contact Apple or Google directly for refund requests; GeoGuessr cannot directly refund platform-managed purchases.
Steam and other cases
Steam edition refunds are possible by contacting GeoGuessr support with proof of purchase; refunds are not automatic and are handled case by case.
Site or Google Play monthly cancellations after the initial 14-day window generally do not receive a refund; membership expires after the paid period.
Geoguessr plans and pricing
Available plans
Below are the plan names and the placeholder pricing details available in official pricing data for Singapore.
Prices here are placeholders; check your account or purchasing page for exact S$ amounts and current promotions.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Basic | S$________ | monthly / annual | … |
| Pro Unlimited | S$________ | monthly / annual | … |
| Pro Elite | S$________ | monthly / annual | … |
Your consumer rights in Singapore
Purchases via app stores (iOS/Android)
Purchases made through Apple App Store or Google Play are governed by Apple’s and Google’s refund and consumer policies.
There is no separate statutory 14-day web-cooling period applied automatically by those platforms in Singapore; follow platform processes for disputes.
Web purchases (direct on geoguessr.com)
For web purchases, GeoGuessr’s stated refund policies apply (see refund section above); Singapore law does not impose a specific 14‑day automatic right for digital services.
If you believe your consumer rights have been breached, consider contacting local consumer protection authorities or seeking advice from a legal advisor.
Where to seek help
For platform-managed purchases contact Apple or Google support first for refunds or billing disputes.
For web or Steam issues, contact GeoGuessr support and provide proof of purchase and account details.
Customer experiences
Positive feedback
- Users and educators praise the game for being educational, engaging, and useful for geography learning.
- Some reviewers highlight a user-friendly interface and regular updates that improved experience over time.
Negative feedback
- Complaints include slow or unresponsive customer service and difficulty resolving bans or account issues.
- Criticisms include perceived "dark pattern" pricing displays, restrictive subscription gating, technical glitches, and initial poor Steam launch reviews.
Documentation checklist
What to prepare before contacting support
- Account email or username used for the Geoguessr subscription.
- Proof of purchase: receipt from web checkout, Apple invoice, Google Play receipt, or Steam purchase proof.
- Dates of purchase, renewal, and the transaction ID if available.
How to submit your request
- For web refunds, prepare an email describing the request and attach the proof of purchase within the policy window.
- For Apple/Google purchases use the platform’s subscription management and refund request tools; attach receipts where requested.
Common mistakes
Canceling the app but not the subscription
Many users uninstall the mobile app and assume that stops billing; uninstalling does not cancel the subscription.
Always cancel subscriptions through the platform (Apple/Google) or the website account settings to stop renewals.
Assuming an automatic refund on cancel
Canceling does not automatically trigger a refund except within stated policy windows; check the specific time limits before assuming a refund.
For platform purchases, refunds are subject to Apple/Google policies, not GeoGuessr’s web refund rules.
Comparative recap
Quick comparison
The table below summarises cancellation and refund expectations across platforms using the verified policy points.
Use this as a quick reference when deciding how and where to cancel.
| Platform | How to cancel | Refund window | Access after cancel |
|---|---|---|---|
| Web | Profile/Account settings → "Your subscription" → Cancel | Monthly: refund if emailed within 14 days. Quarterly/Yearly: refund if emailed within 30 days. | Access remains until end of current billing period. |
| Apple App Store (iOS) | Manage via device Settings → Apple ID → Subscriptions → GeoGuessr → Cancel | Handled by Apple’s refund policies; contact Apple for refunds. | Access usually continues until the subscription period ends after cancellation. |
| Google Play Store (Android) | Google Play app → Profile → Payments & subscriptions → Subscriptions → GeoGuessr → Cancel | Handled by Google’s refund policies; web monthly refunds after 14 days are not available. | Access usually continues until the subscription period ends after cancellation. |
| Steam Edition | Contact GeoGuessr support with purchase proof (no in-account cancel) | Refunds possible via support upon contacting GeoGuessr with proof of purchase; not automatic. | Depends on support outcome; Steam-managed purchases follow Valve/Steam rules as well. |
After cancelling
Check your account
Sign in to your Geoguessr account and verify the subscription status and the date when access will end.
Keep receipts and cancellation confirmations for your records until billing stops and any refund is processed.
Next steps if billed after cancel
If you are billed after cancellation, gather receipts and proof of cancellation and contact the platform (Apple/Google) or GeoGuessr support depending on how you purchased.
If the issue is unresolved, consider contacting your payment provider or bank to dispute unexpected charges.
Address
Official corporate address
GeoGuessr AB
Katarinavägen 17, 116 45 Stockholm, Sweden
Mailing and support notes
Postal cancellations or formal requests can be sent to the corporate address above where required by local procedures.
For faster resolution, use the in-account support channels or the purchasing platform’s support tools when applicable.