Cancellation Lootbear: Easy Method

What is Lootbear

Service overview

Lootbear is a subscription-based service that lets gamers rent in-game items and skins for titles such as CS:GO and Dota 2. The service provides temporary access to virtual assets without requiring a full purchase.

Operational note

Lootbear’s operations have changed over time and parts of the service were merged under Tradeit. There is no separate Singapore office listed for Lootbear; verify current support channels before cancelling.

How to cancel Lootbear

Cancel a subscription via the web

• Sign in to your Lootbear account.
• Open Account Settings from the top-right dropdown.
• Choose the active subscription and select Cancel or Change.
• Note: Cancelling before the end date will immediately remove subscription access.

Cancel the entire account and app-store subscriptions

• To cancel your whole Lootbear account, go to Account Settings and click the "Cancel Account" button. Ensure you have no rented items or outstanding payments first.
• If you subscribed via Apple App Store or Google Play, cancel through Apple/Google subscription settings. See guidance from app-store support: How to cancel App Store / Google Play subscriptions.

What happens when you cancel

Access and rentals

When you cancel an active subscription via the web, access may end immediately rather than at the end of the paid period. Rented items are typically removed on cancellation.

Account and financial effects

Cancelling a Lootbear account requires no outstanding rented items or unpaid balances. Pending payments or active rentals can block full account cancellation until resolved.

Will I get a refund?

Refund policy basics

Refunds must be requested via Lootbear support (chat widget or ticket). Partial refunds are discretionary and depend on the case. Refunds are constrained by Lootbear’s internal policy.

Key exceptions and timing

• Refunds are generally only possible if the rented item was not taken, used, or withdrawn from the site.
• Requests should be made within 14 days of purchase where the policy applies.
• A processing fee (typically around 3%) may be deducted. Issuance can take up to 2 business days; funds may take up to 7 business days to reach your account depending on payment method.

Lootbear plans and pricing

Where to check current pricing

Lootbear publishes plan details in USD on its site. Pricing, available add-ons, and currency conversion to SGD can change, so always check the official pages for current rates.

Do not rely on third-party price lists

Do not assume exact SGD amounts from unofficial or older sources. Use the official Lootbear/Tradeit pages or your app-store subscription panel for up-to-date billing details.

Your consumer rights in Singapore

Relevant protections

Singapore consumer protections (for example, the Consumer Protection (Fair Trading) Act and rules on digital content) require remedies when digital services are defective or not delivered as promised.

Practical options if you have a dispute

• If Lootbear’s policy refuses a reasonable refund, you may have statutory rights beyond their policy under Singapore law.
• You can approach your payment provider (credit card issuer or PayPal) to dispute a charge or request a chargeback if a refund is unreasonably denied.

Customer experiences

Positive feedback

Some customers report Lootbear provides cost-effective access to skins and that customer service has been helpful in certain cases. Users appreciate the chance to change skins without large upfront purchase costs.

Negative feedback

Many complaints describe slow or unresponsive support, lost or stuck items, and compensation values that users consider lower than item worth. Some users report issues with verification or cancelled subscriptions without satisfactory refunds.

Documentation checklist

What to gather before contacting support

• Account email and username used with Lootbear.
• Order ID or subscription ID and purchase dates.
• Payment method details (last 4 digits, transaction reference).
• Screenshots showing the issue: billing, missing item, error messages, or cancelled subscription.

Additional supporting items

• Logs of prior support messages and ticket numbers.
• Proof the item was unused or not withdrawn, if claiming a refund under policy conditions.

Common mistakes

Assuming app-store subscriptions can be cancelled on the website

Users sometimes try to cancel Apple or Google Play subscriptions from the Lootbear site. Platform rules require cancelling those through Apple or Google subscription settings.

Not clearing rented items or outstanding payments

Attempting to cancel an account without returning rented items or settling balances often blocks account cancellation. Always resolve rentals and payments first to avoid delays.

Comparative recap

At-a-glance comparison

After cancelling

Follow-up actions

Keep copies of all cancellation confirmations, tickets, and payment receipts. Monitor your bank or payment account for refunds and charge reversals.

Helpful links and next steps

• Tradeit support note on Lootbear transition: Lootbear is now part of Tradeit.
• If you subscribed via Apple or Google, follow app-store cancellation guidance: Cancel trial/subscription via Apple or Google Play.

Address

Listed contact address

Public listings have shown an address used for related operations: 151 Potrero Avenue, San Francisco, CA.

Singapore presence

There is no evidence of a separate Lootbear office in Singapore. For local consumer disputes, use your payment provider or Singapore consumer channels if needed.