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Cancel ATHENA CLUB
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Athena Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Athena Club: Easy Method
What is Athena Club
Overview
Athena Club is a subscription-based health and wellness service that delivers grooming, body care, and period care products directly to customers on a recurring schedule.
The service lets subscribers choose items and delivery frequency, with options to pause, skip, or cancel a plan through the account dashboard.
Service focus
Products commonly include razors, waxing kits, vitamins, and other personal-care items tailored to subscriber preferences.
Memberships and community programs (separate from the subscription box) exist under The Athena Network for business networking and events.
How to cancel Athena Club
Cancel via website account (recommended)
- Log into your Athena Club account on the website.
- Go to your subscription or account dashboard and choose the cancellation option.
- Cancel at least three calendar days before the next scheduled shipment to avoid being charged.
Other cancellation channels
- If you cancel later than three calendar days before shipment, the cancellation typically takes effect from the next renewal and you may be charged for the upcoming shipment.
- Cancellation requests sent by email or other channels may take up to five business days to process; keep records and request confirmation.
- For subscriptions billed through the App Store or Google Play, cancel through your device’s subscription settings (App Store / Google Play subscription management).
What happens when you cancel
Access and service period
After cancellation via the website, benefits generally continue until the end of the paid subscription term.
No prorated refunds are issued for unused days; you retain access through the paid period.
Account and data handling
Your account information and order history are usually retained unless you request deletion through customer service or account settings.
Expect processing time for cancellation confirmations when using non-dashboard channels (email, support forms).
Will I get a refund?
Product dissatisfaction policy
Contact Athena Club within 30 days of product shipment to request a refund for the most recent month’s purchase.
- Refunds are issued to the original payment method and typically processed within five business days after the request is received.
- Shipping and handling fees are non-refundable.
- No refunds for requests after 30 days or for products that are damaged through misuse.
Subscription cancellation refunds
No prorated refunds are provided for unused portion of a subscription term after cancellation.
If you cancel late (within three days of renewal), the cancellation may only apply from the next renewal and charges for the current term may not be refunded.
Athena Club plans and pricing
Summary
Below are approximate Singapore-dollar price ranges and plan types reported in available data. These reflect approximate conversions and known membership pricing where provided.
Use your account or official channels to confirm exact current pricing before subscribing.
| Plan | Price (approx. S$) | Period | Features |
|---|---|---|---|
| Athena Club Tokyo Subscription (Beauty/Wellness products) | Starter kit S$11 - 12; individual S$10 - 15; sets S$33 - 67 | One-time or subscription (monthly) | Body care, grooming, period care; choose items and frequency; skip, pause, cancel |
| The Athena Network Singapore Membership | S$1,099 | Annual (annual) | Access to 150+ networking meetings, training, business-networking community |
Your consumer rights in Singapore
General protections
Singapore consumers have protections under laws such as the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices, but cooling-off rules vary by sales channel.
Online subscription services do not automatically receive a statutory cooling-off period similar to unsolicited door-to-door sales unless offered voluntarily by the seller.
Recommended actions
- Keep records of all communications, receipts, order confirmations, and cancellation confirmations.
- If you believe the merchant has breached consumer protections, contact the Consumers Association of Singapore (CASE) for guidance and dispute assistance.
Customer experiences
Positive feedback
Many customers report fast, helpful customer service for tracking and account issues.
Product quality for razors and waxing kits is frequently praised in reviews.
Negative feedback
Some customers report packaging issues affecting product condition in humid environments.
There are reports of delays, backorders, and difficulties with cancellations or delayed refunds, including continuing charges after apparent cancellation.
Documentation checklist
Before you cancel
- Account email and username
- Order number and last shipment date
- Payment method details (last 4 digits) and billing info
When submitting a cancellation or refund
- Screenshot or copy of cancellation confirmation or error messages
- Copies of emails or chat transcripts with customer service
- Photos of damaged products (if claiming product condition)
Common mistakes
Timing errors
Waiting until within three calendar days of the next shipment often results in being charged for that shipment; cancellations must be completed earlier to avoid renewal.
Example: cancelling 48 hours before shipment may be processed as a next-term cancellation, not retroactive.
Assuming cancellation without confirmation
Relying on an interface change without receiving written confirmation can lead to continued charges.
Also, subscriptions billed through App Store / Google Play must be cancelled via the device store settings; cancelling only on the website may not stop store-billed renewals.
Comparative recap
Quick comparison
The table below summarises key cancellation and refund points alongside approximate pricing to help you decide.
| Option | Cancellation method | Refund policy | Price (approx. S$) | Period |
|---|---|---|---|---|
| Athena Club web subscription | Cancel via account dashboard (recommended) | 30‑day product refunds for recent shipment; no prorated subscription refunds | Starter kit S$11 - 12; items S$10 - 15 | Monthly (monthly) |
| App Store / Google Play billed | Cancel via App Store / Google Play subscription settings | Follow store refund procedures; Athena Club notes no special in-app process publicly | Varies by item | Monthly (monthly) |
| The Athena Network membership | Sign-up and cancellation per network terms (contact support) | Refer to membership terms; S$1,099 confirmed price for Singapore | S$1,099 | Annual (annual) |
After cancelling
Confirmations and follow-up
Keep any confirmation emails or screenshots showing the cancellation date and scope of cancellation.
If you do not receive confirmation within expected timeframes, follow up with support and provide your documentation checklist items.
Helpful links
Address
Company mailing address
915 Broadway, Suite 1408, New York, NY 10010, United States
Contact tips
When contacting support, provide order and account details to speed processing and request written confirmation of any cancellation or refund decisions.