Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel BOOKSY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Booksy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Booksy: Easy Method
What is Booksy
Overview
Booksy is an online booking platform for health and wellness services, used by clients to book appointments and by businesses to manage schedules, payments and clients.
Who uses it
Consumers (clients) use the Booksy app or website to book and manage appointments.
Service providers and small businesses use Booksy Biz to run calendars, accept payments and manage staff.
How to cancel Booksy
Cancel an appointment (clients)
- Open the Booksy app or website and go to the "Appointments" section to cancel your booking.
- Alternatively, contact the service provider directly to request cancellation if you cannot change it in the app.
- Note: Booksy customer support does not cancel appointments on behalf of users.
Cancel subscriptions (businesses and app-store purchases)
- If you subscribed via Apple App Store or Google Play, cancel through your App Store / Google Play subscription settings; Booksy cannot cancel these for you.
- To cancel a Booksy Biz provider subscription that was purchased directly (not via an app store), email Booksy through the regional contact channel for cancellations.
- Cancellation of a provider subscription stops future renewals; access typically continues until the paid period ends and no refund is given for already-paid time.
What happens when you cancel
Access and renewals
For direct Booksy Biz subscriptions, cancellation prevents future automatic renewals while allowing access until the current billing period ends.
Appointment status and provider rules
- Appointment cancellations are processed according to the service provider’s rules disclosed at booking (e.g., cancellation windows, fees up to 100% of the service value).
- Providers control no-show fees and refund decisions for appointments.
Will I get a refund?
Refunds for appointment cancellations
- Appointment refunds are issued by the individual service provider, not by Booksy.
- If you cancel within the provider’s policy window, refunds are typically processed within 2 - 5 business days, subject to the provider’s policy.
Provider refunds and payment processing
- Providers can issue refunds via Booksy’s Payment Services up to 60 days from the payment date.
- If a provider’s balance is insufficient, Booksy may withdraw funds from a registered payment method to complete the refund, which can include fees.
- There is no automatic 14-day cooling-off period in Booksy’s policies; refunds depend on the provider’s stated policy and Booksy’s terms.
Booksy plans and pricing
Pricing summary
Below are the commonly cited plan examples and approximate monthly costs converted to SGD where noted.
Notes on pricing
No SGD-denominated pricing is publicly guaranteed; figures are approximate based on USD conversions and may exclude optional features and fees.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Core Subscription (1 staff) | S$40.50/month | Monthly | All core features: online booking, client management, staff & shift management, marketing tools, stats & reporting, unlimited bookings, reminders |
| Additional Staff Member | S$27.00/month per user | Monthly | Individual calendars, staff login, performance reports |
Your consumer rights in Singapore
Statutory rights
Consumers in Singapore retain statutory rights under local law (for example, the Consumer Protection (Fair Trading) Act) which are independent of Booksy’s own policies.
How Booksy’s policies interact with local law
- Booksy’s terms state nothing limits statutory consumer rights under applicable law.
- However, Booksy’s published policies do not themselves provide a general 14-day cooling-off refund right.
Customer experiences
Positive feedback
- Users report Booksy helps attract clients after relocating and keeps bookings organised.
- Many find the platform easy to use and effective for managing appointments and business tasks.
Negative feedback
- Some users are frustrated that Booksy support cannot cancel appointments for them and that cancellation disputes favour providers in some cases.
- Others report booking conflicts, inconsistent provider availability updates, or unhelpful customer service responses.
Documentation checklist
What to gather before cancelling
- Booking confirmation (email or in-app screenshot) showing date, time and provider.
- Payment receipt or transaction ID for the appointment or subscription.
- Provider’s cancellation policy as shown at booking or on their profile.
Evidence for refund or dispute
- Message or email history with the provider about the cancellation request.
- Any screenshots showing app status (e.g., marked as 'no-show') or double bookings.
- Your registered payment method details if needed for refund tracing.
Common mistakes
Relying on Booksy support to cancel
Many users assume Booksy customer support will cancel appointments for them; in practice, only the client or the provider can perform cancellations via the app or direct contact.
Forgetting app-store subscriptions and policy details
Users sometimes forget they subscribed via Apple or Google and expect Booksy to stop the subscription. App-store subscriptions must be cancelled in the respective store.
Also check the provider’s cancellation window and fee schedule at the time of booking to avoid unexpected charges.
Comparative recap
Quick comparison
The table below summarizes who controls cancellations, refunds and subscription cancellations on Booksy.
How to interpret
Use this as a short reference to know whether to contact the provider, the app store, or Booksy for each issue.
| Aspect | How it works | Who to contact |
|---|---|---|
| Appointment cancellation | Cancelled via Booksy app/website or directly with the provider; subject to provider rules. | Client or service provider (not Booksy support) |
| Refund for appointment | Issued by the service provider per their cancellation policy; timing often 2 - 5 business days. | Service provider (may be processed via Booksy Payments) |
| Provider subscription (direct) | Cancel by emailing Booksy; cancellation stops renewals but no refund for paid periods. | Booksy (regional contact for Biz subscriptions) |
| Subscription via App Store / Google Play | Must be cancelled in the App Store or Google Play account settings; Booksy cannot cancel these. | Apple App Store or Google Play |
After cancelling
Follow-up actions
- Keep screenshots of the cancellation confirmation and any refund communications for records.
- If a refund is due and delayed, contact the provider first and escalate to your bank if necessary.
Useful links
- Booksy Biz (provider support and account management): biz.booksy.com
- Practical guidance on cancelling Booksy services: postclic.com - cancellation guide
- Independent user reviews and experiences: trustpilot.com - Booksy reviews
Address
Registered office (reference)
Booksy Singapore Pte. Ltd. correspondence has been associated with 1 Gateway Drive, #07‑01, Westgate Tower, Singapore 608531.
Notes
This address is provided for reference from available records and may not reflect the current operational or support address.