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Cancel HIMS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hims service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hims: Easy Method
What is Hims
Overview
Hims is a U.S.-based telehealth company offering subscription wellness products and remote consultations for areas such as hair loss, sexual health, and weight-loss treatments.
Service model
Services are prescription-led and delivered by shipment or digital instruction, typically on a recurring subscription basis with periodic billing and refills.
How to cancel Hims
Primary online method
- Via Web: log in to your Hims account → Subscriptions → Manage Subscription → Cancel.
- Note: cancellations typically take effect at the end of the current billing cycle, so you retain access until then.
Other common methods
- Apple App Store (iOS): open Settings → your Apple ID → Subscriptions → find Hims → Cancel Subscription.
- Google Play Store (Android): open Google Play Store → Menu → Subscriptions → find Hims → Cancel Subscription.
- Email: send a cancellation request to support@forhims.com (or help@forhims.com) with your full name, account email, subscription type, and request confirmation.
- Live Chat: use the chat icon on the Hims website and request cancellation; ask for written confirmation.
- Phone: call +1-917-672-8608 (or 1-800-368-0038 as listed in some T&Cs) and request an email confirmation of cancellation.
What happens when you cancel
Access and shipments
Cancellation usually stops future shipments but does not interrupt access until the current paid billing cycle ends.
If a refill is already processed or shipped, that order is normally considered final under Hims policy.
Account and data
Your account details and medical records remain with Hims under their data policies; you can request copies or account changes through support.
Always obtain written confirmation (email or chat transcript) to document the cancellation date and status.
Will I get a refund?
Standard policy
Hims generally treats sales as final once an order is processed or shipped and does not issue refunds as a routine practice.
Exceptions and special cases
- Refunds may be issued at Hims' discretion for defective or incorrect orders.
- Some sources report a narrow ~48-hour window after payment where a refund request may be considered; this is not a statutory 14-day right. See a discussion at Postclic.
- If Hims cancels a treatment plan, they may refund unshipped medication within a business-window reported by some users; always ask for timelines in writing.
Hims plans and pricing
Available plans (summary)
Below are plan names, approximate Singapore-dollar prices (estimates from U.S. listings converted), billing period, and key features.
Notes on prices
Prices are estimates and may change; conversions assumed ~1 USD = 1.35 SGD and reflect user-reported listings.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Oral Medication Kit (Hims Rx Pack) - intro 10-mo plan | S$93.15/month | Monthly (prepaid 10 months) | Oral weight loss medication kit; intro pricing |
| Oral Medication Kit - standard pricing | S$133.65/month | Monthly | Oral weight loss medication kit; standard pricing |
| GLP-1 Injectable - compounded (6-month plan) | S$268.65/month | Monthly (prepaid 6 months) | Compounded GLP‑1 injections; doctor-determined dosage |
| Semaglutide Homekit - tiered dosing | S$163.35 (Month 1), S$330.75 (Month 2), S$398.25 (Month 3), S$465.75 (Month 4), S$533.25 (Month 5) | Monthly (dosing ramp) | Home-administered semaglutide injections per dose escalation |
| Semaglutide - promotional first-responders price | S$133.65/month | Monthly (annual prepaid) | Promotional lower price via 12-month upfront plan |
Your consumer rights in Singapore
Statutory protections
Under Singapore consumer law, distance contracts can carry a right-to-cancel or cooling-off period in some cases, often cited around 14 days for distance sales where pre-contract disclosures were not provided.
Practical application
- For prescription or digital services, statutory cancellation rights can be limited if service access began immediately and you were informed.
- If you believe required pre-contract information or renewal disclosures were missing or misleading, you may have stronger grounds to dispute charges under local law; see guidance at Lewis Silkin.
Customer experiences
Positive reports
Some users praise Hims for convenience, timely shipping, and product benefit when following recommended regimens.
There are also reports of responsive customer service resolving certain erroneous charges quickly.
Negative reports
Common complaints include difficulty locating cancellation controls, unexpected renewal charges, reactivated subscriptions, and poor or missing confirmation communications.
For aggregated user reviews see community feedback at Trustpilot.
Documentation checklist
Must-have items before contacting support
- Full name as on account
- Account email and any order or subscription ID
- Date and method of cancellation request (screenshot or transcript if possible)
- Preferred contact email for confirmation
Optional but useful items
- Payment receipts or bank/card statements showing charges
- Copies of any chat transcripts or support emails
- Documentation of promised delivery or service terms if disputing renewals
Common mistakes
Not getting written confirmation
Many users rely on verbal or on-site indications of cancellation and later find auto-renewals continued. Always request and save an email confirmation or chat transcript.
Canceling the wrong place
Cancelling only the website subscription while payment is handled via Apple or Google can leave the app-store subscription active.
Always check where the charge originates (Hims direct vs Apple/Google) and cancel in that store if applicable.
Comparative recap
At-a-glance comparison
The table below compares key aspects of cancellation ease, refund likelihood, and notes to help you decide where to start.
How to use this table
Start with the method that matches how you were billed (web, Apple, Google). If unsure, obtain a billing statement and follow the corresponding path.
| Method | Cancellation ease | Refund likelihood | Notes |
|---|---|---|---|
| Web account | High (direct account control) | Low (sales final unless defective) | Effective end of billing cycle; save confirmation |
| Apple App Store | Medium (via Apple ID subscriptions) | Low (Apple billing rules apply) | Cancel in Apple settings to stop renewals |
| Google Play Store | Medium (via Google subscriptions) | Low (Google billing rules apply) | Cancel in Play Store subscriptions |
| Email / Phone / Chat | Variable (depends on support response) | Low to Medium (case-by-case) | Request written confirmation and timelines |
After cancelling
What to monitor
Watch your bank or card statement for any unexpected charges for at least one billing cycle after cancellation.
If you see an unauthorized renewal, contact Hims support immediately and keep records of your communications.
Where to get help and read more
- Community reviews and aggregated experiences: Trustpilot - Hims
- Discussion of cancellation/refund timing and consumer options: Postclic - Hims cancellation
- Guidance on local subscription law and rights: Lewis Silkin - subscription law
Address
Singapore contact address (note)
The U.S. company does not publicly list a Singapore corporate office; the only Singapore address located in records refers to a different entity.
Address on record
269A Sixth Avenue, Dynasty Lodge, Singapore 276561