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Ornament Health

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Termination letter drafted by a specialized lawyer
Sender
Ornament Health Cancel Subscription | Postclic
Ornament Health
help@ornament.health
Cancellation of Ornament Health contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ornament Health service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ornament Health
help@ornament.health
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Ornament Health. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ornament Health: Easy Method

What is Ornament Health

Overview

Ornament Health is a subscription-based mental health app offering curated resources, guided exercises and coaching support tailored to individual needs. The service is delivered primarily through a mobile app with optional paid reports and subscription tiers.

How the service is delivered

The app provides on-demand content and features that may vary by subscription tier. Some paid items are one-time purchases while others are recurring subscriptions sold through app stores.

How to cancel Ornament Health

Cancel via Apple App Store (iPhone / iPad)

  • Open the Settings app on your iPhone or iPad and tap your name at the top.
  • Tap "Subscriptions", locate "Ornament Health" and select "Cancel Subscription".
  • Confirm cancellation. Your subscription will remain active until the end of the paid period.
  • For more details on the app listing, see the App Store entry: Ornament Health on the App Store.

Cancel via website or in-app support

  • If you subscribed through a web checkout or in-app billing not linked to Apple, open the Ornament app and check account or billing settings for a cancellation option.
  • If you cannot cancel inside the app, contact the developer or your payment provider with receipts and transaction IDs.
  • For a general cancellation guide, see a step-by-step walkthrough: How to cancel Ornament Health (Postclic).

What happens when you cancel

Access after cancellation

When you cancel a subscription, you typically retain access to paid features until the current billing period ends. After that date, access to subscription-only content is removed.

Billing and automatic renewal

Cancelling prevents future automatic renewals but does not usually trigger a refund of the current period. Make sure to confirm the cancellation in your app store or account settings to stop future charges.

Will I get a refund?

Standard refund policy

Refund eligibility depends on where you purchased the subscription. Purchases via the Apple App Store are subject to Apple's refund policies; web purchases follow the developer's stated terms.

Exceptions and practical tips

  • If you believe a charge is incorrect, gather receipt and transaction details and request a refund from the store you purchased through (Apple or the developer).
  • Keep screenshots and dates; if the store denies your request, you can escalate to your bank or the relevant consumer body in Singapore.

Ornament Health plans and pricing

Pricing summary

The following prices are taken from the app listing and verified data. Some Ornament Plus subscription tiers are listed with a range of price points; the exact billing period and tier features are not fully specified in the store listing.

Verified pricing table

Plan Price Period Features
Ornament Plus Subscription (various tiers) S$14.98 - S$179.98 Not specified Ornament Plus features (unspecified in store listing)
AI Health Report S$3.98 One‑time Single AI‑generated health report
Medical Concierge Report S$14.98 One‑time One‑time medical concierge report

Your consumer rights in Singapore

Key legal protections

Singapore consumers are protected under consumer laws such as the Consumer Protection (Fair Trading) Act and can seek help from the Consumers Association of Singapore (CASE) for unfair practices.

Practical steps to enforce your rights

  • Keep receipts, screenshots and transaction IDs as proof of purchase and billing dates.
  • Contact the app store or developer first; if unresolved, contact your bank to dispute charges or file a complaint with CASE.

Customer experiences

What users report positively

Many reviewers praise the app’s curated content and helpful mental-health resources. Some users find the AI and concierge reports valuable as one-time purchases.

Common complaints

Several reviews on public sites mention difficulty cancelling or confusion about multiple subscription tiers. Support response time and clarity on billing are common concerns.

See user reviews for context: Ornament Health reviews on Trustpilot.

Documentation checklist

What to gather before contacting support

  • Account email and username used with Ornament Health.
  • Purchase receipts and order numbers from the App Store or payment provider.
  • Screenshots of subscription pages, billing entries and the app’s subscription settings.

How to present your case

  • State the date you subscribed, the date you cancelled, and the exact charge amounts.
  • Attach clear screenshots and transaction IDs when you contact support or your bank.

Common mistakes

Not checking which platform billed you

A frequent error is assuming the app developer billed you when the charge came through Apple or Google. Verify your receipt to know whether to request a refund from the store or the developer.

Missing proof or timing mistakes

Failing to keep receipts, screenshots, and exact dates makes disputes harder. Also, waiting too long to request a refund or cancelling after a renewal can reduce your chances of a successful refund.

Comparative recap

Side‑by‑side summary

Plan Price Period Key takeaway
Ornament Plus Subscription (various tiers) S$14.98 - S$179.98 Not specified Recurring subscription; tier details and billing period unclear on store listing.
AI Health Report S$3.98 One‑time Low-cost single report; no recurring charges.
Medical Concierge Report S$14.98 One‑time Pay‑per‑report service for a more personalised summary.

After cancelling

Next practical steps

  • Save confirmation of cancellation and check that future charges stop appearing on your statement.
  • If you need to reinstall or review the app, use the App Store listing: Ornament Health on the App Store.

Where to find independent help

Address

Company headquarters

Ornament Health / parent company mailing address (as listed in available company information):

500 Yale Ave N, Seattle, Washington, 98109 US

Notes

If you need formal assistance, include the address on written correspondence and keep copies of all communications. For consumer disputes in Singapore, consider contacting the local consumer protection body for guidance.

FAQ

To cancel your Ornament Health subscription via the Apple App Store, open the Settings app on your iPhone or iPad, tap your name, select 'Subscriptions', find 'Ornament Health', and choose 'Cancel Subscription'. Remember to confirm the cancellation.

If you subscribed through the Ornament app, open the app and check the account or billing settings for a cancellation option. If you cannot find it, contact the developer or your payment provider with your receipts.

After you cancel your Ornament Health subscription, you will retain access to paid features until the end of the current billing period. After that, access to subscription-only content will be removed.

Refund eligibility for your Ornament Health subscription depends on where you purchased it. If you bought it through the Apple App Store, it follows Apple's refund policies; otherwise, check the developer's terms.

Yes, exceptions may apply based on the purchase method. If you believe a charge is incorrect, gather your receipt and transaction details, and request a refund from the store where you purchased the subscription.