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Cancel PRUVIT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Pruvit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pruvit: Easy Method
What is Pruvit
Overview
Pruvit is a health and wellness company that sells exogenous ketone supplements and related services, often using subscription models and distributor/promoter channels.
The brand offers both product purchases and the Prϋvit Pulse app subscription for features like Pulse Pro.
Services in Singapore
Pruvit operates in the Asia region with specific return and refund rules for customers in Singapore and nearby markets.
App-based subscriptions (Prϋvit Pulse) are managed through platform stores (App Store or Google Play), while product orders may be processed through Pruvit web portals or third-party resellers.
How to cancel Pruvit
Cancel via App Store (iOS)
- Open iPhone/iPad Settings → Your Name (Apple ID) → Subscriptions.
- Locate the Pruvit subscription and tap "Cancel Subscription", then confirm.
- Note: Deleting the app does not cancel subscriptions.
- App Store listing: Pruvit Pulse on the App Store.
Cancel via Google Play (Android)
- Open Google Play → Profile icon → Payments & subscriptions → Subscriptions.
- Find the Pruvit subscription and tap "Cancel subscription", then confirm.
- You retain access until the end of the current billing cycle.
Cancel via Website or Third‑party Reseller
- Log into the website where you bought the subscription (Pruvit web portal or reseller account).
- Go to Subscriptions or Billing, locate your subscription, and click "Cancel Subscription".
- Check for a confirmation email and keep screenshots of cancellation pages.
- Example product page: Pruvit product page.
What happens when you cancel
Access after cancellation
For store-managed subscriptions (App Store/Google Play), you usually retain access until the end of the paid billing period.
For web-managed subscriptions, access depends on the seller’s billing rules - confirm on the account page.
Renewal and billing
Canceling stops future automatic renewals but does not reverse charges already billed for the active period.
Keep records of cancellation confirmations to prevent disputes about future renewals.
Account and data
Canceling a subscription typically does not delete your Pruvit account or order history; check account settings if you want data removed.
Request account or data deletion through the Pruvit web portal or your promoter contact if required.
Will I get a refund?
Standard refund rules (Singapore / Asia)
- Within 30 days of delivery: return unused portion for a full refund minus shipping/handling.
- Between 30 - 90 days: return sellable portion for a full refund minus shipping/handling.
Promoter-specific rules and exceptions
- Promoters returning within 30 days: full refund for unused portion minus shipping/handling, but promoter account suspension for 6 months applies.
- Between 30 - 90 days: sealed sellable items may be refunded at 70%; shipping/handling not refunded.
Defective items and non-refundable items
- Defective or damaged products can be returned within 30 days for a full refund or replacement.
- Items purchased with Cash Wallet Coupons are not refundable.
Pruvit plans and pricing
Available Prϋvit Pulse plans (SGD)
The only exact Singapore-dollar prices publicly available are for the Prϋvit Pulse in-app subscription plans below.
Other product pricing is typically shown in USD or through reseller listings.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Pulse Pro (Monthly) | S$28.98 | Monthly (monthly) | Access to Pulse Pro features in Prϋvit Pulse app |
| Pulse Pro (Yearly) | S$144.98 | Yearly (annual) | Access to Pulse Pro features in Prϋvit Pulse app |
Your consumer rights in Singapore
Local protections
Singapore’s Consumer Protection (Fair Trading) Act prohibits unfair practices and offers remedies for misrepresentations and unfair contract terms.
Specific cooling‑off rights depend on the sales channel (for example, direct sales via agents may have a statutory or voluntary cooling‑off period).
How Pruvit’s policy compares
Pruvit’s Asia refund/return policy (30‑day full return for unused products, 30 - 90 day scaled returns) is generally more generous than minimum cooling‑off protections.
Still, keep records of your purchase, invoices, and communications to support any claim under local law.
Seeking further help
If you believe a practice is unfair, you can contact Singapore consumer authorities or seek dispute‑resolution guidance based on your documentation.
Keep shipment tracking, photos of product condition, and any correspondence to strengthen your case.
Customer experiences
Positive feedback
- Some reviewers praise product benefits and responsive customer service (responses within ~24 business hours reported in a review).
- Occasional reports of perceived benefits such as weight loss when used with other measures.
Negative feedback
- Reports of unauthorized charges and difficulty cancelling subscriptions exist.
- Complaints include long waits for refunds, dissatisfaction with product taste or limited effect, and concerns about aggressive distributor practices.
Balanced takeaway
Experiences vary: some customers report good service and results, while others report billing, refund, or distributor issues.
Document your interactions and follow official cancellation/refund steps to reduce risk of problems.
Documentation checklist
Required records
- Order confirmation, invoice, and delivery tracking number(s).
- Payment receipts or billing statements showing charges.
- Subscription confirmation screenshots (App Store/Google Play or web portal).
Evidence for returns or disputes
- Photos of unopened or defective products and packaging.
- Emails, chat transcripts, or cancellation confirmation pages/screenshots.
- Return shipment tracking and proof of postage.
Common mistakes
Assuming deleting the app cancels subscription
Users often delete the Pruvit app but forget to cancel the subscription in App Store or Google Play.
Always cancel via the platform’s Subscriptions settings to stop renewals.
Not saving confirmation or proof
Failing to keep cancellation confirmations, return tracking, or photos can make refunds or disputes harder to resolve.
Save screenshots and emails immediately after canceling or returning items.
Returning non‑sellable items or using coupons
Returning opened or unsellable items outside stated windows may reduce refund amounts, especially for promoters.
Purchases made with Cash Wallet Coupons are non‑refundable - check payment method before requesting refunds.
Comparative recap
Quick comparison headings
The table below summarizes cancellation methods, access after cancel, and typical refund eligibility.
Keep copies of confirmations regardless of method chosen.
| Method | Where to cancel | Access after cancel | Refund eligibility |
|---|---|---|---|
| App Store (iOS) | Apple ID Subscriptions (Settings) | Access until end of billing period | No automatic refund for past period; refunds handled via seller/platform |
| Google Play (Android) | Google Play → Subscriptions | Access until end of billing period | Same as App Store; platform may handle refund requests |
| Web / Third‑party reseller | Login to seller account → Subscriptions/Billing | Depends on seller rules | Follow Pruvit return windows (30 - 90 days) and seller policies |
After cancelling
What to do immediately
- Save or screenshot the cancellation confirmation and any email confirmation.
- Monitor your bank/credit card for any further charges and note dates.
Useful links
When to escalate
If you cannot cancel or obtain a refund through the seller or platform, gather your documentation and consider contacting consumer protection authorities or your payment provider.
Keep timelines and records to support any dispute or chargeback claim.
Address
Return address (as provided)
PRUVIT Ventures Inc. c/o Pruvit Returns Radial Netherlands B.V.
Cardiffweg 8, 9744 VA Groningen, Netherlands
Notes about address use
Use the return address and any return instructions provided by Pruvit or the seller when arranging returns.
Confirm return authorisation with Pruvit or your reseller before shipping goods back.