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Cancel VITAL
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vital service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vital: Easy Method
What is Vital
Service overview
Vital is a subscription-based wellness service offering personalised health and nutrition solutions, including supplements and digital wellness apps. Offerings include recurring subscriptions and in-app purchases tied to different apps and plans.
Where people subscribe
Subscriptions are commonly purchased through mobile app stores (Apple App Store, Google Play) or directly on the web. Billing and cancellation rules differ by purchase channel.
How to cancel Vital
If you subscribed via Apple App Store
- Open Settings on your iPhone or iPad and tap your Apple ID.
- Choose Subscriptions, select Vital (or the relevant app), then Cancel Subscription.
- Do not delete the app as a substitute for cancelling; deleting the app does not stop billing.
If you subscribed via Google Play or on the web
- Google Play: Open the Play Store → Menu → Payments & subscriptions → Subscriptions, select Vital and Cancel.
- Web (direct subscription): Log in on the Vital website, go to Account or Billing settings and cancel there; allow at least ~24 hours before renewal.
- Follow any on‑screen confirmation and keep screenshots or confirmation emails for your records.
What happens when you cancel
Service access after cancellation
When you cancel via Apple or Google, access typically remains until the end of the current billing period. The same is generally true for direct web cancellations.
Renewal and account data
Cancelling prevents future recurring charges but does not necessarily delete your account or personal data. Check Account or Privacy settings on the website if you wish to remove stored information.
Will I get a refund?
App Store and Google Play purchases
Payments made through Apple or Google are generally non‑refundable through Vital; refunds must be requested through the respective store and are subject to store policies and applicable law.
Web (direct) subscriptions and exceptions
- Web refunds are not guaranteed by default; Vital may consider refunds at its discretion.
- Some users are required to contact Vital directly - sometimes in writing - to request a refund.
Vital plans and pricing
Overview of plans
The following prices are the verified in‑app or subscription prices found for Vital‑branded apps and services in Singapore.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly (Vital Signs: Watch Health) | S$1.98 | Weekly | Fitness widget, step tracking, Apple Watch complications |
| Monthly (Vital Signs: Watch Health) | S$3.48 | Monthly | In-app purchases unlocking full features |
| Yearly (Vital Signs: Watch Health) | S$13.98 | Yearly | In-app purchases unlocking full features |
| New User Lifetime (Vital Signs: Watch Health) | S$9.98 | One-time | Lifetime access for new users |
| Lifetime (Vital Signs: Watch Health) | S$14.98 | One-time | Lifetime access |
| Monthly (Vital AI Meditation ‘Vital’) | approx S$13.50 | Monthly | AI-guided meditation, 7-day free trial |
Your consumer rights in Singapore
Statutory rights and Vital's terms
Vital’s publicly available terms do not explicitly promise a 14‑day statutory cooling‑off right. Refund rights depend on where you bought the subscription (store vs web) and Vital’s own policies.
Practical steps if you have a dispute
- Rely on Apple/Google refund procedures for store purchases where applicable under consumer law.
- For web purchases, keep records and escalate to your card issuer or payment provider if needed.
- Consider a formal written request to Vital if the company asks for one; retain proof of delivery and correspondence.
Customer experiences
Positive feedback
Some customers praise product quality, thoughtful design, and responsive customer service in mixed reviews.
Negative feedback
- Common complaints include difficulty obtaining refunds and delays in delivery for physical goods.
- Users report confusion about subscription tracking and that deleting the app does not cancel billing.
- Some customers describe unclear web‑based cancellation/refund processes and needing to send written cancellation requests.
Documentation checklist
What to keep when cancelling
- Proof of purchase or receipt (store or web).
- Confirmation screenshots or emails showing cancellation steps or confirmation.
- Records of communications with Vital (dates, names, and copies of messages).
When asking for a refund or disputing a charge
- Save the transaction ID, billing email, and the payment method details (last four digits).
- Keep any proof of attempted cancellation before renewal as evidence.
Common mistakes
Assuming deleting the app cancels billing
Many users mistakenly delete the app instead of cancelling their subscription through Apple, Google or the website. This does not stop recurring charges.
Missing timing and confirmation
Another common error is not cancelling early enough before renewal or not saving a cancellation confirmation. Always confirm cancellation via the store or account settings and keep a record.
Comparative recap
Quick comparison
The table below summarises cancellation methods, refund routes and access after cancelling by platform.
Comparison table
| Platform | How to cancel | Refund policy | Access after cancel |
|---|---|---|---|
| Apple App Store | Via Apple ID Subscriptions in iPhone/iPad Settings; deleting the app does not cancel subscription. | Refunds must be requested via Apple; payments generally non‑refundable except where required by law. | Access remains until end of current billing period. |
| Google Play Store | Via Google Play → Payments & Subscriptions; deleting the app does not cancel subscription. | Refunds must be requested via Google Play; payments generally non‑refundable except where required by law. | Access remains until end of current billing period. |
| Web (direct subscription) | Log in to account on website and cancel via Account or Billing settings; usually must be done at least ~24 hours before renewal. | No standard refund policy specified; refunds may be at company’s discretion and require contacting Vital directly. | Access typically remains until end of current billing period. |
After cancelling
Confirmations and follow-up
After cancelling, look for an on‑screen confirmation and an email receipt of cancellation. Keep these documents until your billing cycle ends and any refunds or disputes are resolved.
Useful links
- Vital Signs: Watch Health (Apple App Store)
- Vital (AI meditation) - subscription info
- Postclic cancellation letter examples
- Postclic cancellation guidance
Address
Vital (registered contact)
Vital Solutions Pte Ltd
77 Robinson Road, #21‑01 Robinson 77, Singapore 068896
Notes on contacting
When contacting Vital, include your account details, proof of purchase and a clear request to cancel or request a refund. Keep copies of all correspondence.