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Cancellation service #1 in Singapore
Usenet.Nl is a subscription service that provides access to Usenet newsgroups for downloading and uploading binary files and text.
The company operates via online subscriptions and does not publish clear local Singapore pricing on its site.
Plans typically include high-speed monthly allowances, a flat-rate volume option, a newsreader, and premium support.
Billing is handled by Usenet.Nl (company details in the Address section) and subscriptions are managed on their website.
When processed, cancellation usually stops future renewals but access commonly remains until the end of the paid billing period.
Be aware: multiple customer reports indicate some users were charged despite canceling; monitor billing statements closely.
Your account details and usage history may remain on Usenet.Nl systems; request account closure or data deletion explicitly if desired.
Always ask for confirmation that recurring billing has been disabled and keep any written acknowledgement.
Usenet.Nl does not publish a transparent, customer-friendly refund policy and their terms commonly state refunds are generally not given.
There are user reports that cancellations during trial periods did not always result in refunds or prevented charges.
| Plan | Price | Period | Features |
|---|---|---|---|
| Compact (monthly) | S$17.99 | Monthly | Up to 70 GB high-speed/month, 600 GB flat-rate volume, 2 Mbit/s thereafter, free newsreader, premium support |
| Relax (annual) | S$12.50 (monthly equivalent) | Monthly equivalent (billed annually) | Same features as Compact, billed €99.96/year (~S$149.94/year), ~30% savings |
Prices above are conversions from euros using approximately 1 EUR = 1.50 SGD (early 2026) and Usenet.Nl does not list official SGD pricing.
Check the official provider page for current offers: Usenet.Nl on Usenet.com.
Singapore consumers may rely on the Consumer Protection (Fair Trading) Act for unfair or misleading trading practices, including unclear trial terms.
There is no automatic statutory 14-day cooling-off right for online digital subscriptions unless the supplier provides one.
Many customers report difficulty finding a cancel button, contested trial-to-paid conversions, unexpected charges, and problems obtaining refunds.
Some review sites contain complaints about unresponsive support and billing that continued after cancellation attempts.
A small number of users say they received immediate confirmation and successful cancellation via email or phone.
Outcomes vary; keeping clear records of your cancellation request improves the chance of a favorable result.
Many users assume a verbal or quick email request is enough; without written proof you may struggle to prove you requested a cancellation.
Always save screenshots, confirmation emails, or registered-post receipts to avoid disputes.
Users often assume subscriptions can be stopped through the App Store or Google Play; Usenet.Nl subscriptions are generally started via their website and must be cancelled there.
Do not rely on third-party app-store cancellation paths unless the subscription was explicitly billed by that store.
| Plan | Price (SGD) | Period | Key difference |
|---|---|---|---|
| Compact | S$17.99 | Monthly | Pay month-to-month; higher monthly cost but more flexibility |
| Relax | S$12.50 (monthly equivalent) | Monthly equivalent (billed annually) | Billed annually (≈S$149.94/year); lower monthly equivalent, requires upfront annual payment |
Choose Compact if you prefer no long-term commitment and can tolerate a higher monthly rate.
Choose Relax if you prefer a lower average monthly cost and can commit to an annual upfront payment.
Usenet.Nl corporate/address details (as reported):
Via XXV Marzo, 4, 47895 Domagnano, San Marino
If you send a cancellation by post, use tracked or registered mail and include your account details, a clear cancellation statement, signature, and the date.
Keep the postal tracking receipt and a scanned copy of the sent letter for your records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.