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Anghami

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Termination letter drafted by a specialized lawyer
Sender
Cancel Anghami Subscription | Postclic
Anghami
16‑122, 16, WeWork Hub71, ADGM Square Building 17, Office 254
Abu Dhabi United Arab Emirates
support@anghami.com
Cancellation of Anghami contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Anghami service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Anghami
16‑122, 16, WeWork Hub71, ADGM Square Building 17, Office 254
Abu Dhabi , United Arab Emirates
support@anghami.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Anghami. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Anghami: Easy Method

What is Anghami

Overview

Anghami is a music streaming service focused on Arabic and regional music, offering playlists, personalized recommendations, and millions of tracks.

The service operates on a subscription model with free (ad-supported) and paid tiers, and is widely used across the MENA region.

How it serves users

Paid tiers remove ads, allow offline downloads, and add enhanced player features such as unlimited skips and lyrics.

Anghami offers both individual and family plans and bills in USD; local currency charges in Singapore depend on the App Store or Google Play conversion rates.

How to cancel Anghami

If you subscribed via App Store (iOS)

  • Open iOS Settings → tap your Apple ID → Subscriptions.
  • Find Anghami in the list and tap Cancel Subscription. Anghami cannot cancel App Store subscriptions for you.

If you subscribed via Google Play or web

  • Google Play: Open Google Play Store → Menu → Subscriptions → select Anghami → Cancel. Anghami cannot cancel Google Play subscriptions for you.
  • Web or direct in-app (not through third parties): Open your Anghami account settings on the website or in the app → Subscription → Cancel. No cancellation fees apply.
  • Note: For web/direct cancellations, cancel at least 48 hours before renewal to ensure the subscription does not renew.

What happens when you cancel

Access after cancellation

When you cancel, your paid features remain active until the end of the current billing period.

After the period ends you will lose paid features and return to the free, ad-supported tier.

Data and renewal

Your library, playlists, and account data typically remain tied to your account but access to downloads and premium features ends after expiry.

Renewal will not occur once cancellation is registered (if done in time); verify in the App Store/Google Play or Anghami account settings that the subscription shows cancelled.

Will I get a refund?

General refund policy

  • Anghami does not offer refunds for subscriptions bought via credit card, App Store, Google Play, PayPal, or mobile operators. No partial refunds for unused time.
  • Free trials must be cancelled before the trial end to avoid charges; once a trial converts to paid, refunds are generally not available.

Exceptions and Terms of Service

Anghami’s Terms of Service provide a right to cancel and request a full refund within 14 days of purchase if you have not accessed the service during that period.

If you accessed the app within the 14-day window, that normally voids refund eligibility under Anghami’s Terms.

Anghami plans and pricing

Pricing overview

Official Anghami Help Center lists prices in USD; Singapore charges depend on currency conversion used by the store.

The table below shows commonly published plans and USD prices with approximate SGD equivalents from verified data.

Plan Price Period Features
Anghami Plus Monthly US$4.99 (≈ S$6.80 - 7.10) monthly Ad‑free listening, offline downloads, unlimited skips, lyrics, player controls
Anghami Plus Yearly US$49.90/year (US$4.99/month equivalent) annual Same as Monthly, billed annually with 2 months free
Anghami Gold Monthly US$7.99 (≈ S$10.90 - 11.40) monthly All Plus features with Gold-level benefits
Anghami Gold Yearly US$87.99/year (approx. S$120 - 125) annual All Gold features billed annually
Anghami Gold Family Monthly US$10.99 (≈ S$15.00) monthly Gold features for main subscriber; companion users get standard Plus
Anghami Family Plan (Plus) US$7.49/month (≈ S$10.50 - 11.00) monthly 6 individual Anghami Plus accounts under one subscription

Your consumer rights in Singapore

Legal framework

Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), services are generally not required to give refunds for change of mind.

Digital content has no statutory cooling‑off right once use or download has begun, similar to other jurisdictions.

Where to seek recourse

  • If you suspect misrepresentation or unfair practices, you may file a complaint with the Consumers Association of Singapore (CASE).
  • For denied refunds or unresolved disputes you can negotiate directly, use CASE dispute resolution, or escalate to Small Claims Tribunals where applicable.

For a general local guide on consumer recourse see: Consumer rights in Singapore (legal advice).

Customer experiences

Positive feedback

  • Users praise the smooth Android app, affordable pricing, and strong Arabic/regional music catalogue.
  • Long‑term users note ongoing development and regionally curated playlists as strengths.

Negative feedback

  • Free version ads are often reported as frequent and intrusive.
  • Users report limited availability of some international tracks and occasional stability issues (crashes, playback interruptions).
  • Subscription frustrations include unexpected charges or difficulty cancelling when the subscription was bought via third-party stores.

Public review summaries and user comments are available on review aggregators and insight pages.

See example user insight summaries: app reviews and insights.

Documentation checklist

Before contacting support

  • Proof of purchase: receipt, App Store/Google Play confirmation, or bank/PAYPAL statement showing the charge.
  • Account details: Anghami account email, username, and subscription ID if available.
  • Dates: purchase date, trial start/end dates, and the date you attempted cancellation.

Screenshots and records

  • Screenshot of the subscription page in App Store/Google Play or Anghami account settings showing active subscription or cancellation status.
  • Any email confirmations from Anghami, payment processors, or mobile operators relevant to billing or cancellation.

Common mistakes

Attempting the wrong cancellation route

Example: Trying to cancel inside the Anghami app when the subscription was purchased via the iOS App Store will not stop billing.

Always confirm where the subscription was purchased (App Store, Google Play, or direct) and cancel via that store.

Missing timing and refund expectations

Example: Cancelling less than 48 hours before renewal can result in an automatic charge for the next period, depending on store processing.

Also, expecting refunds after a free trial converts or after you have used the service during the 14‑day TOS window is a common misunderstanding.

Comparative recap

Quick comparison

The table below summarises cancellation routes and likely refund outcomes for monthly and annual subscriptions based on the verified policies.

Subscription period Typical cancellation route Refund likelihood Period
Monthly Cancel via App Store / Google Play / Anghami account (depending where purchased) Low - refunds are not normally provided; 14‑day exception only if unused per TOS monthly
Annual Cancel via the store where subscription was purchased or via Anghami account for direct purchases Low - annual refunds uncommon; same 14‑day unused exception per TOS annual

After cancelling

What to check immediately

  • Confirm cancellation in the store or Anghami account settings and save any confirmation screenshot or email.
  • Check your billing method statement for any final charges and keep receipts for records.

Where to get help

Address

Anghami headquarters (reference)

Anghami’s listed regional headquarters (for contact or postal purposes):

16‑122, 16, WeWork Hub71, ADGM Square Building 17, Office 254, Abu Dhabi, United Arab Emirates

Notes on contacting

Use the documentation checklist when contacting support or disputing charges to speed resolution.

If issues remain unresolved, consider CASE or Small Claims routes as described in local consumer guidance.

FAQ

To cancel your Anghami subscription via the App Store, open iOS Settings, tap your Apple ID, select Subscriptions, find Anghami, and tap Cancel Subscription. Remember to keep proof of cancellation.

To avoid being charged for the next billing cycle of your Anghami Gold Monthly subscription, cancel at least 48 hours before renewal through your Anghami account settings or the store where you purchased it. Keep a record of your cancellation.

Anghami generally does not offer refunds for subscriptions, including the Anghami Plus and Gold plans, once accessed. If you cancel, you will retain access until the end of the current billing period.

After canceling your Anghami subscription, your playlists and library remain tied to your account, but you will lose access to premium features and downloads once the billing period ends. Ensure you keep proof of your cancellation.

Yes, Anghami's Terms of Service allow for a full refund within 14 days of purchase if you have not accessed the service. If you have used the service, this typically voids refund eligibility. Always verify your cancellation method.