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Cancel ANGHAMI
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I hereby notify you of my decision to terminate the contract relating to the Anghami service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Anghami: Easy Method
What is Anghami
Overview
Anghami is a music streaming service focused on Arabic and regional music, offering playlists, personalized recommendations, and millions of tracks.
The service operates on a subscription model with free (ad-supported) and paid tiers, and is widely used across the MENA region.
How it serves users
Paid tiers remove ads, allow offline downloads, and add enhanced player features such as unlimited skips and lyrics.
Anghami offers both individual and family plans and bills in USD; local currency charges in Singapore depend on the App Store or Google Play conversion rates.
How to cancel Anghami
If you subscribed via App Store (iOS)
- Open iOS Settings → tap your Apple ID → Subscriptions.
- Find Anghami in the list and tap Cancel Subscription. Anghami cannot cancel App Store subscriptions for you.
If you subscribed via Google Play or web
- Google Play: Open Google Play Store → Menu → Subscriptions → select Anghami → Cancel. Anghami cannot cancel Google Play subscriptions for you.
- Web or direct in-app (not through third parties): Open your Anghami account settings on the website or in the app → Subscription → Cancel. No cancellation fees apply.
- Note: For web/direct cancellations, cancel at least 48 hours before renewal to ensure the subscription does not renew.
What happens when you cancel
Access after cancellation
When you cancel, your paid features remain active until the end of the current billing period.
After the period ends you will lose paid features and return to the free, ad-supported tier.
Data and renewal
Your library, playlists, and account data typically remain tied to your account but access to downloads and premium features ends after expiry.
Renewal will not occur once cancellation is registered (if done in time); verify in the App Store/Google Play or Anghami account settings that the subscription shows cancelled.
Will I get a refund?
General refund policy
- Anghami does not offer refunds for subscriptions bought via credit card, App Store, Google Play, PayPal, or mobile operators. No partial refunds for unused time.
- Free trials must be cancelled before the trial end to avoid charges; once a trial converts to paid, refunds are generally not available.
Exceptions and Terms of Service
Anghami’s Terms of Service provide a right to cancel and request a full refund within 14 days of purchase if you have not accessed the service during that period.
If you accessed the app within the 14-day window, that normally voids refund eligibility under Anghami’s Terms.
Anghami plans and pricing
Pricing overview
Official Anghami Help Center lists prices in USD; Singapore charges depend on currency conversion used by the store.
The table below shows commonly published plans and USD prices with approximate SGD equivalents from verified data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Anghami Plus Monthly | US$4.99 (≈ S$6.80 - 7.10) | monthly | Ad‑free listening, offline downloads, unlimited skips, lyrics, player controls |
| Anghami Plus Yearly | US$49.90/year (US$4.99/month equivalent) | annual | Same as Monthly, billed annually with 2 months free |
| Anghami Gold Monthly | US$7.99 (≈ S$10.90 - 11.40) | monthly | All Plus features with Gold-level benefits |
| Anghami Gold Yearly | US$87.99/year (approx. S$120 - 125) | annual | All Gold features billed annually |
| Anghami Gold Family Monthly | US$10.99 (≈ S$15.00) | monthly | Gold features for main subscriber; companion users get standard Plus |
| Anghami Family Plan (Plus) | US$7.49/month (≈ S$10.50 - 11.00) | monthly | 6 individual Anghami Plus accounts under one subscription |
Your consumer rights in Singapore
Legal framework
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), services are generally not required to give refunds for change of mind.
Digital content has no statutory cooling‑off right once use or download has begun, similar to other jurisdictions.
Where to seek recourse
- If you suspect misrepresentation or unfair practices, you may file a complaint with the Consumers Association of Singapore (CASE).
- For denied refunds or unresolved disputes you can negotiate directly, use CASE dispute resolution, or escalate to Small Claims Tribunals where applicable.
For a general local guide on consumer recourse see: Consumer rights in Singapore (legal advice).
Customer experiences
Positive feedback
- Users praise the smooth Android app, affordable pricing, and strong Arabic/regional music catalogue.
- Long‑term users note ongoing development and regionally curated playlists as strengths.
Negative feedback
- Free version ads are often reported as frequent and intrusive.
- Users report limited availability of some international tracks and occasional stability issues (crashes, playback interruptions).
- Subscription frustrations include unexpected charges or difficulty cancelling when the subscription was bought via third-party stores.
Public review summaries and user comments are available on review aggregators and insight pages.
See example user insight summaries: app reviews and insights.
Documentation checklist
Before contacting support
- Proof of purchase: receipt, App Store/Google Play confirmation, or bank/PAYPAL statement showing the charge.
- Account details: Anghami account email, username, and subscription ID if available.
- Dates: purchase date, trial start/end dates, and the date you attempted cancellation.
Screenshots and records
- Screenshot of the subscription page in App Store/Google Play or Anghami account settings showing active subscription or cancellation status.
- Any email confirmations from Anghami, payment processors, or mobile operators relevant to billing or cancellation.
Common mistakes
Attempting the wrong cancellation route
Example: Trying to cancel inside the Anghami app when the subscription was purchased via the iOS App Store will not stop billing.
Always confirm where the subscription was purchased (App Store, Google Play, or direct) and cancel via that store.
Missing timing and refund expectations
Example: Cancelling less than 48 hours before renewal can result in an automatic charge for the next period, depending on store processing.
Also, expecting refunds after a free trial converts or after you have used the service during the 14‑day TOS window is a common misunderstanding.
Comparative recap
Quick comparison
The table below summarises cancellation routes and likely refund outcomes for monthly and annual subscriptions based on the verified policies.
| Subscription period | Typical cancellation route | Refund likelihood | Period |
|---|---|---|---|
| Monthly | Cancel via App Store / Google Play / Anghami account (depending where purchased) | Low - refunds are not normally provided; 14‑day exception only if unused per TOS | monthly |
| Annual | Cancel via the store where subscription was purchased or via Anghami account for direct purchases | Low - annual refunds uncommon; same 14‑day unused exception per TOS | annual |
After cancelling
What to check immediately
- Confirm cancellation in the store or Anghami account settings and save any confirmation screenshot or email.
- Check your billing method statement for any final charges and keep receipts for records.
Where to get help
- If you need account or billing clarification, check user insight and troubleshooting guides: Anghami insights.
- For broader consumer guidance in Singapore, consult: consumer rights and recourse.
- For user reviews and common reported issues, see: app reviews and regional service summaries: Singapore customer service guide.
Address
Anghami headquarters (reference)
Anghami’s listed regional headquarters (for contact or postal purposes):
16‑122, 16, WeWork Hub71, ADGM Square Building 17, Office 254, Abu Dhabi, United Arab Emirates
Notes on contacting
Use the documentation checklist when contacting support or disputing charges to speed resolution.
If issues remain unresolved, consider CASE or Small Claims routes as described in local consumer guidance.