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Cancel POPSICAL
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Popsical service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Popsical: Easy Method
What is Popsical
Overview
Popsical is a karaoke-focused music streaming service that gives users access to a large song library for singing along. It operates on subscription passes (daily, monthly, multi-month/annual) and a free basic tier.
How it is delivered
The service is available through Popsical’s web portal and mobile apps, with billing handled either directly by Popsical or through app stores (Apple App Store / Google Play). Account and payment management depend on where you subscribed.
How to cancel Popsical
Cancel via Popsical web portal
- Log in to your Popsical account at the web portal (your account area).
- Open the “Subscription” menu and select “Cancel Premium”.
- Confirm cancellation; the account remains Premium until the paid period ends.
- For official details see the help page: Popsical - Help: Premium.
Cancel via app stores
- Apple App Store subscriptions must be cancelled in your Apple “Subscriptions” settings; Popsical cannot cancel Apple subscriptions for you.
- Google Play subscriptions must be cancelled in the Google Play app under Payments & subscriptions → Subscriptions.
- Follow the relevant store’s cancellation flow for your device and ensure you are signed into the correct Apple ID / Google account.
What happens when you cancel
Access after cancellation
After cancelling a Premium subscription, you retain Premium access until the end of the paid period. Once the period ends, your account reverts to the Basic tier.
Account status and data
Cancellation stops future billing but typically does not delete your account or content. Your account details remain unless you explicitly request account deletion through support.
Will I get a refund?
Official refund policy
Popsical’s official help pages state that refunds are not provided after cancellation of a Premium subscription.
Exceptions and dispute options
- In some cases of double charging across accounts, users may request a full refund if contacted within 30 days of the charge and if the affected account was not used.
- To request this, use Popsical support channels (for example, email hello@popsical.com or Messenger) and provide evidence of the duplicate charge.
- There is no mention in Popsical’s general policy of a 14-day automatic consumer right to refund.
Popsical plans and pricing
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium Subscription (as of early 2026) | S$10.99 | Monthly | Unlimited access to song library, no ads |
| 24‑Hour Pass | S$4.99 | 24 hours | Access to song library for a full day |
| Monthly Subscription (alternative figure) | S$11.99 | Monthly | Unlimited access to song library (from alternate review) |
| 24‑Hour Pass (alternative figure) | S$5.99 | 24 hours | Full day access (from alternate review) |
| Annual Pass (12 months) | S$99.00 | Annual | Unlimited access (approx S$8.25/month) |
| 24‑Month Pass | S$189.00 | 24 months | Unlimited access (approx S$7.90/month) |
Notes on pricing
Official Popsical pages list plan types but generally do not display prices. The figures above are taken from recent reviews and public reports; actual prices may vary by platform or time.
For official help on plans and subscription management see: Popsical - Help: Premium.
Your consumer rights in Singapore
Fair trading and unexpected charges
Singapore law requires fair trading practices. Unexpected or unauthorized charges may be considered unfair practices and can be disputed with your card issuer or bank.
Escalation and dispute resolution
- Popsical’s privacy policy indicates unresolved disputes may be handled under Singapore law.
- You can contact Popsical compliance channels (for example compliance@popsical.com) and reference the privacy policy for jurisdictional matters.
- If necessary, you may file a chargeback with your bank or seek other dispute resolution options available in Singapore.
See Popsical’s privacy policy for jurisdiction information: Popsical - Privacy Policy.
Customer experiences
Reported problems
Some Singapore users on Reddit report unexpected charges (example: S$29) appearing years after using only a free trial. These reports describe difficulty contacting support and unclear responses.
One report described a subscription reactivating itself and recurring charges restarting without prior notice and with poor support response.
Lack of verified positives
There are few or no verified positive reviews on major local review platforms for Popsical, according to available verified data.
For a specific community report see: Reddit - Unknown subscription on Popsical.
Documentation checklist
What to collect before contacting support
- Receipt or transaction record showing the charge (date, amount, payment method).
- Screenshot of subscription status in your Popsical account (if accessible).
- Evidence of unused account(s) if claiming duplicate charges (logs, timestamps).
- App store subscription screenshots if billed via Apple or Google.
When to contact banks or stores
- If billed through Apple or Google and you cannot resolve it with Popsical, contact Apple Support or Google Play billing support and use their dispute routes.
- If billed directly and you suspect unauthorised charges, prepare bank statements and contact your card issuer for a chargeback if needed.
Common mistakes
Mixing up subscription sources
A common error is attempting to cancel a store-billed subscription from Popsical’s web portal. If you subscribed via Apple or Google, you must cancel through that store’s subscription settings.
Assuming automatic refunds or immediate deletions
Many users expect an immediate refund or account deletion after cancelling. Popsical states cancellations stop future billing but do not automatically refund or delete accounts.
Comparative recap
Quick comparison table
| Method | How to cancel | Refunds | Period |
|---|---|---|---|
| Web portal (Popsical direct) | Log in → Subscription → Cancel Premium → Confirm | No refunds generally; exceptions for duplicate charge cases | N/A |
| Apple App Store | Cancel via Apple “Subscriptions” settings (Apple manages billing) | Popsical cannot cancel or issue refunds for Apple-billed subs; follow Apple refund policies | N/A |
| Google Play Store | Cancel via Google Play app → Payments & subscriptions → Subscriptions | No further charges after cancellation; refunds follow Google Play policies | N/A |
Key takeaway
Cancel where you subscribed: direct on Popsical for direct billing; use Apple/Google interfaces for store billing. Keep evidence if you need to dispute charges.
After cancelling
What to check immediately
- Confirm your subscription status shows cancelled in the same place you managed it (web portal or app store).
- Save transaction records and screenshots showing the cancellation confirmation and expiry date.
Helpful links
Official help on cancelling via Popsical: Popsical - Help: Premium.
Popsical privacy and dispute info: Popsical - Privacy Policy.
Community report of billing issues (example): Reddit thread.
Address
Contact emails
For billing or refund questions contact Popsical support emails: hello@popsical.com or compliance@popsical.com.
Some general feedback channels may include feedback@popsical.com; include full transaction details when you write.
Legal & jurisdiction
Popsical’s policies reference Singapore law for unresolved disputes; include relevant timestamps and evidence when escalating.
If you believe an unfair practice occurred, you may also contact your bank or seek consumer advice under Singapore dispute-resolution channels.