Cancellation Siriusxm: Easy Method

What is Siriusxm

Service overview

SiriusXM is a subscription-based audio service offering live radio channels, on-demand content, music, talk, news and sports across apps and (where available) in-car satellite receivers.

How subscribers access content

Users can stream via the SiriusXM app, use satellite playback in compatible vehicles, or access service through third-party platforms (App Store, Google Play, Roku) depending on how the subscription was purchased.

How to cancel Siriusxm

Direct subscriptions (purchased from SiriusXM)

• Sign in to your Online Account Center and open the "Subscriptions" tab to cancel online.
• Or call SiriusXM customer service (example number: 866-635-8641) to request cancellation. Cancellation takes effect at the end of the current billing period.
• Note: simply uninstalling the SiriusXM app does not cancel your subscription.
• More details: SiriusXM - Manage or Cancel Service.

Subscriptions purchased through a third party

• Apple App Store (iOS): cancel via your Apple ID subscription settings. Cancel at least 24 hours before renewal to avoid being charged for the next period.
• Google Play (Android): cancel in the Google Play subscriptions page; cancel at least 24 hours before renewal.
• Roku: cancel through my.roku.com under Subscriptions (not through the SiriusXM app).
• Always check the platform where you originally subscribed - uninstalling the app does not stop billing.

What happens when you cancel

Access after cancellation

Cancellations for audio subscriptions purchased directly from SiriusXM take effect at the end of your paid billing period.

You will keep access to your plan until that final paid date; streaming will stop after that date unless you resubscribe.

Renewal and account data

Automatic renewals stop after cancellation; billing does not continue past the end of the paid term for direct subscriptions.

Your account profile and settings typically remain on file; if you subscribed via a third party, the platform may retain purchase records separately.

Will I get a refund?

SiriusXM refund policy for audio subscriptions

Audio subscriptions purchased directly from SiriusXM are generally non‑refundable after the billing period has started.

• Grace periods for prorated refunds: monthly plans - within 7 days of initial purchase; quarterly/annual or non‑monthly plans - within 30 days of initial purchase or renewal.
• Outside those grace periods, refunds are not provided under SiriusXM’s standard customer agreement.

Source: SiriusXM Customer Agreement.

Third-party purchases and hardware

• Subscriptions purchased via Apple, Google, Roku or telco partners follow those platforms' refund and cancellation policies, not SiriusXM’s.
• Hardware (radios/accessories) bought from the SiriusXM Shop: eligible for return within 30 days (RMA required); refunds exclude original shipping and can take several weeks to process.
• See SiriusXM refund policy page and shop return policy for details: Refund Policy, Shop Return Policy.

Siriusxm plans and pricing

Overview of sample plans

Below are approximate monthly prices converted from USD to SGD (estimate). Actual local pricing may vary by platform and region.

Pricing table

Note: Prices converted using an estimated rate (1 USD ≈ 1.35 SGD). Actual App Store or local platform pricing may differ.

Your consumer rights in Singapore

SiriusXM’s stated terms

SiriusXM’s global terms state limited refund rights and specific cancellation channels; they do not list Singapore‑specific exceptions in available documentation.

The company’s terms emphasise grace periods and that third‑party platform purchases follow those platform rules.

Local consumer protection guidance

No SiriusXM documentation located in the verified sources provides Singapore‑specific contractual variations.

If you need local advice, keep records of your receipts, cancellation attempts and communications, and contact your payment provider or local consumer protection agency for guidance on enforcement or dispute resolution.

Customer experiences

Positive feedback

Long-term listeners often praise the breadth of channels and curated content, saying the service offers good value for favourite stations and exclusive shows.

Common complaints

• Reports of difficulty cancelling - customers say online cancellation may be limited and phone calls include retention attempts.
• Complaints about unexpected price changes, billing disputes, poor customer service experiences and unwanted renewals.

For more user reviews see: SiriusXM reviews on Trustpilot.

Documentation checklist

Information to have ready

• Account email / username used to subscribe.
• Order confirmation number, receipt or billing statement showing the charge.
• Last four digits of the payment method and billing date for quick identification.
• If purchased through Apple/Google/Roku, have the platform receipt or subscription entry ready.

Proof and confirmation items to keep

• Screenshot or reference number of the cancellation confirmation.
• Record of any phone call (date/time, rep name) and written communications (emails/chats).
• If returning hardware, obtain an RMA and retain shipping/tracking records.

Common mistakes

Uninstalling the app thinking it cancels

Removing the SiriusXM app does not cancel billing. Subscriptions remain active until properly cancelled through the correct channel.

Trying to cancel in the wrong place

If you subscribed via Apple, Google Play, Roku or a carrier, cancelling in your SiriusXM account will not stop billing from that third party.

Always cancel with the platform where the purchase was made and save confirmation.

Comparative recap

Quick comparison

Takeaway

Where you originally purchased determines where you must cancel and which refund rules apply. Keep confirmations and receipts for any dispute.

After cancelling

What to verify

• Save cancellation confirmation or confirmation number and the date access ends.
• Check that no further charges appear on your payment method after the end date.
• If you keep an account, note that content access will stop when the paid term ends.

Helpful official links

• Manage or Cancel Service
• Customer Agreement (refund and terms)
• Refund Policy (changes & details)
• SiriusXM Shop - Return Policy (hardware)

Address

Mailing address

Sirius XM Care, P.O. Box 33174, Detroit, MI 48232 (used for certain written correspondence and dispute notices).

Support note

If you need resolution help, keep all documentation, attempt platform/provider dispute channels, and contact your card issuer if unauthorised charges continue.