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Cancellation service #1 in Singapore
Smule is a karaoke and music collaboration app that lets users sing, record, and create music videos alone or with others worldwide.
The service offers free features plus VIP subscription options for expanded song catalogs, effects, and other premium features.
Users join to practice singing, use studio effects, duet with friends or strangers, and share performances within the community.
Subscriptions unlock VIP content and additional in-app purchases such as coins and passes.
After you cancel, you typically keep access to VIP features until the end of the current billing period.
Access ends when the paid period expires; you will not be charged again if cancellation is successful.
Your account, recordings, and shared content usually remain available under Smule's standard account policies.
If you need to preserve recordings or profile data, download or back up anything important before losing subscription-based features.
Smule states that subscription charges are nonrefundable by default and they do not refund for partially used periods.
Expect no automatic refunds unless a specific exception applies under Smule's policy or platform rules.
The table below lists Singapore pricing and common in-app purchase options as shown in official listings.
Plan durations for some promotional entries may vary; use the App Store or Smule site for the exact offer at time of purchase.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly VIP Access | S$10.98 | Weekly | VIP song catalog access |
| VIP All Access Pass (various) | S$4.48 - S$19.98 | Varies | VIP song catalog access |
| 100 Coins | S$0.98 | One-time | In-app coin purchase |
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act against unfair practices.
These statutory rights may limit or override a provider's stated "no refunds" policy in certain circumstances.
Under Singapore regulations, digital purchases and e-commerce contracts can carry cancellation or cooling-off rights in specific situations.
If you believe Smule's policy conflicts with statutory rights, consider seeking advice from local consumer protection resources.
For user reviews and overall ratings see community feedback on Trustpilot: Smule on Trustpilot.
Many users try to cancel subscriptions inside the Smule app on iOS and find they cannot; iOS subscriptions must be cancelled via Apple ID settings.
Similarly, Google Play purchases must be managed in Google Play - not via Smule's web account.
Users sometimes expect immediate refunds or immediate loss of access; typically you retain paid features until the end of the billing period.
If you cancel and still see charges, verify the correct account was cancelled and keep receipts for dispute resolution.
The table below summarizes where to cancel, who controls refunds, and common ease-of-use notes for each platform.
| Platform | Where to cancel | Refunds handled by | Notes |
|---|---|---|---|
| App Store (iOS) | iOS Settings → Apple ID → Subscriptions → Smule | Apple (not Smule) | Smule cannot cancel App Store subscriptions for you. |
| Google Play (Android) | Google Play Store → Account → Payments & subscriptions → Subscriptions → Smule | Google Play (Smule may assist but Google controls refunds) | Manage only in Google Play; follow Google refund processes. |
| Web (Smule.com) | Smule.com → Username → Account → Subscription → Cancel | Smule (may grant refunds under policy) | Refunds possible within 14 days if conditions met and service unused. |
Smule Singapore address: 30 Cecil St, Singapore 049712.
If you need contractual or legal assistance regarding refunds or consumer rights in Singapore, consider contacting local consumer protection authorities or legal counsel.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.