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Cancel SOUNDCLOUD
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I hereby notify you of my decision to terminate the contract relating to the Soundcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Soundcloud: Easy Method
What is Soundcloud
Overview
SoundCloud is a music-streaming platform that lets creators upload tracks and listeners discover independent music and podcasts.
It offers free listening with ads plus paid subscription tiers for ad-free playback and extra features for listeners and artists.
Key features
Features include track uploads, personalised recommendations, playlists, follows, and social sharing tools.
Subscriptions add benefits such as offline listening, higher-quality audio, and tools for creators depending on the plan.
How to cancel Soundcloud
Web (desktop/mobile browser)
If you subscribed directly on SoundCloud, cancel in a browser by signing in to your account and using the Subscriptions page.
- Log in to your SoundCloud account on a computer or mobile browser.
- Go to the Subscriptions page in your account settings.
- Click "Edit" next to your current plan and follow the prompts to cancel.
- After cancelling, the subscription status should change to "EXPIRES".
Mobile purchases (Apple App Store / Google Play)
If you purchased through Apple or Google, you must cancel through the store where you bought the subscription.
- Apple (iOS): Cancel directly via the Apple App Store on your iOS device; SoundCloud cannot cancel Apple purchases for you.
- Google Play (Android): Cancel via the Google Play app under Subscriptions; SoundCloud cannot cancel Google Play purchases for you.
What happens when you cancel
Access and renewal
Cancelling stops future auto-renewals but does not immediately remove access in most cases.
You generally retain access to paid features until the end of your current paid period; the account may show "EXPIRES".
Account and data
Your SoundCloud account, uploads, and saved items typically remain intact after cancelling a paid plan.
Cancelling a paid plan does not usually delete your uploaded tracks or account data; you will revert to the free tier if one is available.
Will I get a refund?
General policy
SoundCloud's standard policy is that there are no refunds for subscriptions that have already been delivered.
Cancellation normally stops future charges and allows access until the end of the paid period, without refund.
Exceptions and regional rules
There are limited regional exceptions: EU/EEA/UK consumers may have a statutory 14-day right of withdrawal for some Artist Subscriptions.
India is noted as having no such right; Singapore-specific statutory digital cooling-off rights are not generally available for streaming once delivery has begun.
Soundcloud plans and pricing
Where to check current prices
SoundCloud’s plans and current pricing may change frequently.
Always check the official SoundCloud website or the app stores for the latest plan details and exact charges before subscribing.
Notes about billing and changes
Billing frequency (monthly or annual) depends on the option you chose at purchase; promotions or regional pricing may apply.
If you switch plans, check whether the platform issues credits or partial refunds; policies vary by purchase channel.
Your consumer rights in Singapore
Relevant legislation
Under the Consumer Protection (Fair Trading) Act (CPFTA), businesses must avoid unfair practices in Singapore.
The CPFTA addresses misrepresentation and deceptive practices but does not create a general cooling-off right for digital streaming services.
Remedies and complaints
If you believe you experienced deceptive conduct or defective service, you can file a complaint with the Consumers Association of Singapore (CASE) or seek remedies under CPFTA.
Collect evidence (receipts, screenshots, correspondence) and provide clear timelines when contacting consumer authorities.
Customer experiences
Positive experiences
Some users reported success downgrading from Go+ to Go and then cancelling, occasionally receiving small partial refunds.
Workarounds like downgrading before cancelling have been confirmed by multiple users in community reports.
Negative experiences
Many users report difficulty locating a cancellation option; some say the "cancel" or "opt-out" button is hard to find despite following instructions.
There are complaints about slow or unresponsive support and frustration where users felt forced to contact banks to stop recurring charges.
Documentation checklist
What to prepare
- Account email or username used for the SoundCloud account.
- Order receipt or purchase confirmation showing subscription date and charge.
- Screenshot of the subscription page showing plan name and current status ("EXPIRES" if present).
When contacting support or third parties
- Record the date and time of any cancellation attempts and the exact steps you followed.
- Keep copies of any communication with SoundCloud, Apple, Google Play, or your bank.
- Prepare payment method details (last 4 digits) if you need a bank or card provider to intervene.
Common mistakes
Confusing purchase channels
A frequent error is attempting to cancel in SoundCloud when the subscription was purchased through Apple or Google.
Remember: if the store billed you, you must cancel through that store (App Store or Google Play), not SoundCloud’s website.
Missing confirmation and status checks
Some users assume a cancellation is complete without confirming the subscription status; always verify the Subscriptions page shows a cancelled or "EXPIRES" status.
Failing to keep a receipt or screenshot can make disputes with support or banks harder to resolve.
Comparative recap
Summary
The table below compares common cancellation routes, typical ease of cancellation, refund likelihood, and common billing periods.
Detailed comparison
| Method | Ease of cancellation | Refund availability | = period |
|---|---|---|---|
| Web (desktop / mobile browser) | Generally straightforward via Subscriptions page; status should change to "EXPIRES" | No refunds for delivered subscriptions; stops auto-renewal | monthly / annual |
| Apple App Store (iOS) | Must cancel in the App Store on your device; SoundCloud cannot cancel for Apple purchases | Refunds handled by Apple; SoundCloud cannot directly issue Apple refunds | monthly / annual |
| Google Play (Android) | Cancel in Google Play under Subscriptions; SoundCloud cannot cancel for you | Refunds handled by Google Play; SoundCloud cannot directly issue Google refunds | monthly / annual |
After cancelling
Confirming cancellation
Check your SoundCloud Subscriptions page to confirm the status shows cancelled or "EXPIRES".
Keep screenshots or emails that show the cancellation confirmation and the expiry date of your paid access.
Helpful links
- General third‑party cancellation guidance: Postclic - How to cancel SoundCloud.
- SoundCloud app information (Singapore App Store): SoundCloud on the App Store (SG).
- Local consumer service reference: Singapore consumer service index.
Address
Company address
SoundCloud’s listed office address (for reference) is: 500 Yale Ave N, Seattle, Washington, 98109, US.
This is a corporate address and not a dedicated consumer support channel; use in-app or store channels for subscription issues.
Local support advice
For unresolved disputes in Singapore, gather documentation and consider contacting CASE or your payment provider for charge disputes.
Keep evidence of all cancellation attempts and communications to support any complaint or chargeback request.