Cancellation Tracklib: Easy Method

What is Tracklib

Service overview

Tracklib is a subscription-based music service for discovering, sampling and licensing original recordings for creative projects.

It combines streaming, sample discovery and a clearance/licensing workflow aimed at producers and musicians.

How it is delivered

Tracklib offers access via the web and a mobile app available on the Apple App Store and Google Play.

Subscriptions, downloads and licenses are handled according to the platform used to buy the plan.

How to cancel Tracklib

Cancel on the web (Tracklib website)

• Sign in to your account at Tracklib and open Account or Settings.
• Find the subscription or billing section and select Cancel subscription.
• Follow on-screen prompts; cancellation takes effect at the end of the current billing period.

Cancel on iOS (App Store)

• Open the Apple App Store under the Apple ID used to subscribe.
• Go to Subscriptions, locate Tracklib and select Cancel Subscription.
• Tracklib cannot cancel App Store subscriptions for you; Apple handles these transactions.

Cancel on Android (Google Play)

• Open Google Play > Menu > Subscriptions, choose Tracklib and tap Cancel.
• Google Play manages cancellations and refunds for purchases made through their store.
• If you need help, use your Google Play account settings - Tracklib refers Android store issues to Google.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the paid billing period.

You retain access to features included in your plan until that billing cycle ends.

Billing and renewal

Auto-renewal stops at the end of the current period; you will not be charged again after cancellation.

For App Store or Google Play purchases, renewals and billing are controlled by the store you used to subscribe.

Data and content

Your account data (profile, licenses) is retained according to Tracklib's terms and privacy policy.

Downloaded files or licensed materials already obtained are generally not reversible by cancellation.

Will I get a refund?

Web subscriptions (Tracklib direct)

• You may request a refund within 14 days of starting a plan if you haven't downloaded content or converted a free trial to paid.
• Refunds may be issued for billing errors (charged after cancellation, never activated, wrong amount).
• Requests should be made to Tracklib support and will be assessed under their refund rules.

Downloads, credits and licenses

• Downloads and license purchases are non-refundable unless the content is faulty.
• Once a download has begun, you generally lose the right to cancel that specific use unless there is a defect.
• Credits may become unusable after cancellation on some plans - check your plan terms before cancelling.

App Store and Google Play purchases

• Tracklib cannot process refunds for purchases made through Apple or Google Play.
• Refund requests for these purchases must be submitted to Apple or Google Play directly.

Tracklib plans and pricing

Pricing table (iOS App Store Singapore listings)

Price notes

Prices shown are from the iOS App Store Singapore listing and may vary by promotion or at checkout.

Taxes may apply and the official website may display different pricing depending on location.

Your consumer rights in Singapore

Statutory protections

Tracklib acknowledges that its terms do not limit mandatory local consumer rights, including Singapore law.

Singapore protections such as the Consumer Protection (Fair Trading) Act may apply to digital purchases.

Actions you can take

• Keep receipts and transaction details to support refund or dispute claims.
• If needed, contact your card issuer or payment provider to dispute an incorrect charge.
• Consider contacting the Consumers Association of Singapore (CASE) for guidance on digital goods disputes.

Where Tracklib's terms fit

Tracklib’s Terms state they will not limit mandatory consumer rights in your jurisdiction.

Use that in combination with local law if you believe a refund or remedy is owed under Singapore rules.

Customer experiences

Positive feedback

Some users praise Tracklib for detailed music clearance information and usefulness for beat-making and licensing workflows.

Positive reports highlight the platform’s unique catalog for sampling.

Negative feedback

Common complaints include difficulty unsubscribing when billed via app stores, loss of credits after cancelling, unexpected charges and slow customer support responses.

Some users report license-status issues and delayed resolutions from support teams.

Verified reference

For community reviews and reported issues, see Tracklib’s Trustpilot page for aggregated feedback.

Tracklib on Trustpilot

Documentation checklist

Essential items to gather

• Account email and username used with Tracklib.
• Receipt or transaction ID showing plan, date and amount.
• Platform used to subscribe (Web, Apple App Store or Google Play).

Optional supporting documents

• Screenshots of subscription status, billing history or cancelled subscription confirmation.
• Proof of downloads or license numbers (if disputing a download or license issue).
• Any correspondence with Tracklib support or store receipts.

Common mistakes

Canceling in the wrong place

Users often try to cancel on Tracklib after subscribing via the App Store or Google Play; stores must be used for those subscriptions.

Attempting to cancel via Tracklib when Apple or Google manage the subscription will not stop future charges.

Expecting immediate refunds

Cancellation usually stops renewal but does not automatically trigger a refund for the current period.

Assume access continues until period end and request refunds separately where permitted.

Neglecting to record activity

Failing to save receipts, download timestamps or license information makes disputes harder to resolve.

Always capture transaction IDs and any confirmation messages before cancelling.

Comparative recap

Platform comparison

Key takeaways

Use the same platform where you purchased the subscription to manage cancellations and refund requests.

For Tracklib-direct purchases, a 14-day cooling-off may apply if conditions are met; app-store purchases require contacting Apple or Google.

After cancelling

Immediate steps

• Save confirmation or cancellation screenshots from your account or store.
• Check the billing period end date so you know when access stops.
• If you expect a refund, file the request promptly with the correct party (Tracklib, Apple or Google).

Useful links

Tracklib Terms and refund info: Tracklib Terms

How to cancel via Postclic (summary guide): Postclic: Cancel Tracklib

Tracklib app listing (Apple App Store Singapore): Tracklib on App Store (SG)

Address

Primary postal address

Långholmsgatan 34, 117 33 Stockholm, Sweden.

Use this address for formal postal correspondence if required.

Contact considerations

For subscription issues, prefer the in-app or web account and support channels first before sending mail.

Keep records of any mailed communications and allow time for international delivery and response.